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My family and I stayed at Blackburn resort this summer for three days and had a blast.the cabins were nice and we rented a pontoon and swam and fished and my boy caught his first bass.I was very impressed with the staff and the swimming...More
Customer service?? anyone ever heard of it? Not these people. Stayed 2 weeks.
First the good:
Bed was comfortable, and the cabin was clean on the surface.
Now the rest:
No customer service. My wife tried multiple times to wave down the people working, they...More
6 Thank Richard S
Response from diverdave19, Owner at Blackburns ResortResponded 21 September 2014
The people did not stay two weeks. They stayed 3-days the first week and came back for four days the next week. If it was so bad why did they return to the same cabin a second time? Wanted a refund and then when we...More
I have stayed at many places over the years and in my opinion Blackburns resort ranks right up there with the best of them. the owner (steve) is constantly pumping money into the resort with new beds, new tables, new chairs, new roofs on cabins,...More
Blackburn's resort in Mountain Home has some of the worse customer service you can find. We told them our air conditioner was not working and their response to us was if we wouldn't touch the buttons it would work just fine. We didn't touch the...More
3 Thank Tyler L
Response from diverdave19, Owner at Blackburns ResortResponded 13 September 2014
Mother, Sister and Son have all made separate reviews for the same stay. This is the first time I have had anyone say bad about Manager. I have never heard her raise her voice in the 12 years here. They are correct about one thing.They...More
For Labor Day we rented 3 cottages. The accomodations were old which we were ok with, but they needed some maintenace --flooring rolling up in lumps in cabin 12 , stove didn't function right in cabin 14, but the major issue was terrible customer service...More
5 Thank Deniseia M
Response from diverdave19, Owner at Blackburns ResortResponded 12 September 2014
Same family deem it necessary to write three reviews for one three day trip. Is this allowed? I hope they feel better now.