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Holiday Inn Express Hotel & Suites - Mountain Home

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Traveller (23)
Room & Suite (17)
Dining (6)
About
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites Mountain Home is located in the beautiful Ozark Mountains. Tucked between Lake Norfork and Bull Shoals Lake, we are centrally located to some of the best fishing and boating in Arkansas. In addition, we are near the Mountain View Arkansas Ozark Folk Center and Blanchard Spring Caverns as well as the White, Buffalo and Norfork Rivers. The hotel features 61 rooms including 17 studio suites, High Speed Wireless Internet, 24 hour business center, fitness center, meeting facilities and our Complimentary Express Start Breakfast Bar now featuring hot items in addition to our exceptional cinnamon rolls. Whether you are staying for business or staying for pleasure, the Holiday Inn Express Hotel is here to take care of your hospitality needs. We look forward to your arrival soon.
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Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
41Car recommended
Grade: 41 out of 100
15Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Reviews & more
128Reviews
47Photos
2Q+A
13Room tips
Traveller rating
  • 64
  • 29
  • 17
  • 10
  • 8
Time of year
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  • English
Popular mentions
We stayed here because the quality is usually good. Not here. We had to switch rooms because the heater was louder than a garbage truck and the refrigerator was even louder. The new room we were switched too had these pretty curtains for us to smell and look at. IHG isn’t doing
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home
Responded 1 week ago
Hi angelaaC7429MM, Thank you for staying with us and for taking the time to post an honest review. I am very sorry about the problems you had with the heater and the refrigerator in your first room during your stay. I understand your dismay and this should not have been the case. I will let our maintenance team take a closer look at your concerns for needed improvements. I would also like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope that you can respond at your soonest available time. Mike F. Case Manager IHGService
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We stopped in Mt Home on our way home from st Louis. It was midnight and I asked about availability. I was told the rate was $119. I asked if there was a king room available and was told there was 1 room left and that it was a handicap room. The rate for this room was $134.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home
Responded Nov. 23, 2018
Hi leslie t, We are committed to ease and transparency to our guests on the move. While I'm happy to know that you found our Front Desk staff friendly, I'm very sorry about the mix-up with your room assignment. I also understand your frustration with our update, smell, and the way your concern about your room was handled. This is certainly not the first impression that we'd like to leave you. I want to look into your reservation and get to the bottom of this. I sent you a private message, and I look forward to hearing back from you. Thanks for dropping by and sharing your thoughts. We'd love the chance to make it up to you. Safe travels, Gian M Case Manager IHGService
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We stayed in one of their average room on the 3rd floor. However, we recommend the suite which is a little larger. The beds were fine, a little soft in the middle but OK. The room was clean which was verified by our blue light flashlight. You can pick one up at Amazon for under
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There just are not a lot of choices so we went with a popular name. The staff was very friendly but the room was a bit worn and could certainly have been cleaner. Breakfast was nothing to talk about but about what we expected. Just not a good selection in this area so this is
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home
Responded Nov. 16, 2018
Hi Richard S C, Thanks for choosing our hotel. While I am glad that you found our staff to be friendly, I was also quite concerned that the cleanliness and condition of our room as well as our breakfast was not able to meet your expectations. I understand how important a comfortable room and good breakfast are and I am sorry for any inconvenience you had because of these. I'll let our management team know about your concerns so we can take the necessary actions to improve immediately. Thanks for the helpful feedback and we hope to see you again. Mike F. Case Manager IHGService
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Very sweet staff great breakfast and room was clean. Yes this is a older hotel but again it was clean. This hotel was easy to find and we enjoyed going to Gaston’s for dinner. Thanks again for a great stay will recommend every time.
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Photo provided by managementHoliday Inn Express Hotel & Suites - Mountain Home
Guest room
Photo provided by managementHoliday Inn Express Hotel & Suites - Mountain Home
Guest room
Spacious King Room
King Studio Suite
King Studio Suite
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1234
I wish I could help you. I was there in the summer and didn't use the pool. I hope you find what you want.
-1 votes
Do you accept pets?
I do not know if they accept pets, and the three times I have stayed there I have not seen any pets.
0 votes
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"Stay on the 3rd floor because you can hear people walking on the first & second floor. occupancy rate stays around 90% each night."
"Odd-number rooms are in the back"
"I don't have a room recommendation."
"We enjoyed Rm #318."
"Not sure you can get a bad room here."
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123
PRICE RANGE
US$97 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites - mountain homeholiday inn mountain homemountain home holiday inn
LOCATION
United StatesArkansasMountain Home
NUMBER OF ROOMS
61
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