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Holiday Inn Express Hotel & Suites - Mountain Home

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Holiday Inn Express Hotel & Suites - Mountain Home
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Level Contributor
8 reviews
3 hotel reviews
Reviewed 20 October 2016

I was very surprised and this Holiday Inn Express exceeded my expectations. The staff was very friendly and knowledgeable about the area. The room was large, clean and fresh smelling. The bathroom was new feeling and the bedding was very comfortable.

Helpful?
Thank Kim H
Level Contributor
3 reviews
Reviewed 11 September 2016 via mobile

We came for a 3 night stay, for a funeral. Walking into the lobby, there was a smell of a pinesol type cleaner. In our room, it hadn't been cleaned very well. Phone and blow dryer were sticky. There was garbage left on the floor. The carpet and furniture were spotted with stains. The air conditioner had a musty/moldy smell... More 

Helpful?
Thank Vickie J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear Vickie J, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to know that the breakfast selections was at par and acknowledged the friendly service received from our staff. However, we regret if you did not fully enjoy your stay due... More 

Level Contributor
61 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 September 2016 via mobile

Great room and friendly staff so overall great stay for us. Also breakfast was very good which is typical for hi-express. Apparently maintenance is not top priority for this hotel. Most holiday inn express I haved stayed at keep up on maintenance. Example is the broken hot tub mentioned in june review with hotel management response. Still broken in September... More 

Helpful?
Thank BellaVistaJim
Jonesboro, Arkansas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 September 2016 via mobile

We made a 24 hour long trip to Mountain Home and had reservations at the Holiday Inn Express. Even when checking in at almost 10:00 PM the staff was friendly and courteous. My family thought the room smelled a little stinky, but it cleared out quickly after we turned on the HVAC. We would stay here again.

Helpful?
Thank Chris H
Peoria, Illinois
Level Contributor
156 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 21 August 2016 via mobile

For the most part good overnight stay. Free breakfast, rooms mostly clean, but appears to be black mold in the shower. Could be just calk that got old turned black. I am big and I needed help to get out of bed. Bed is very low. RRR

Helpful?
Thank Bob R
Davenport, FL United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 August 2016 via mobile

We were recently in Mountain Hone for a family reunion. We originally were at a different property with 15+rooms booked for family reunion. Thankfully we found this hotel the next morning to move to. We were very impressed with the hotel lobby area cleanliness and welcoming feel. The room was comfortable and extremely clean. Our room had 2 queen beds... More 

Helpful?
Thank SB220
Grain Valley, Missouri
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 June 2016 via mobile

My family and I stayed here two nights for a family wedding. The staff was friendly and the rooms were clean. They had the standard holiday inn express breakfast with plenty of seating. Negatives were the hot tub was out of order and the TV in the room was a little on the small side. There was nothing that would... More 

Helpful?
Thank Ryan S
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2016 via mobile

First the good, conveniently located, good housekeeping staff, now the not so good! Nice pool area with no shade anywhere to be found! A couple of umbrellas would do miracles! Artificial plants (yikes) and a defunct, highly dangerous empty spa that needs be covered with sturdy wood or filled in completely, I can see a child getting seriously injured here.... More 

Helpful?
Thank BryanSki
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear Bryanski01, Thank you for taking the time to share your recent experience at our hotel. While we appreciate your kind regards toward the level of service rendered by our hotel staff members, It is regrettable to learn that some of our facilities, particularly around the pool area fell below your expectations. Please allow me to apologize for any inconvenience... More 

Sacramento, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2016 via mobile

My husband and I stayed one night recently during our cross country move. It had been a few years since our last stay here and we were pretty surprised at how the property had deteriorated. The room was clean and staff was very pleasant. But the carpet in the elevator, hallways and the room was dirty and stained. The air... More 

Helpful?
Thank l8blumer
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Mountain Home, responded to this review

Dear l8blumer, Thank you for taking the time to share your feedback regarding our hotel. While we appreciate your kind regards toward the quality of service our staff members were able to provide during your stay, we apologize for the overall state of the room you have stayed at, particularly its cleanliness and level of maintenance. We would love to... More 

Siloam Springs, Arkansas
Level Contributor
143 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 3 June 2016

We throughly enjoyed our recent stay: the Front Desk Staff was helpful, courteous and efficient. Our room was clean and bed was made neatly - thank you Housekeeping. Everything functioned within the room as it should - thank you Maintenance. Our morning breakfast was warm & tasty. A very good experience and the Management can be most appreciative of their... More 

Helpful?
1 Thank Connie N

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Mountain Home is located in the beautiful Ozark Mountains. Tucked between Lake Norfork and Bull Shoals Lake, we are centrally located to some of the best fishing and boating in Arkansas. In addition, we are near the Mountain View Arkansas Ozark Folk Center and Blanchard Spring Caverns as well as the White, Buffalo and Norfork Rivers. The hotel features 61 rooms including 17 studio suites, High Speed Wireless Internet, 24 hour business center, fitness center, meeting facilities and our Complimentary Express Start Breakfast Bar now featuring hot items in addition to our exceptional cinnamon rolls. Whether you are staying for business or staying for pleasure, the Holiday Inn Express Hotel is here to take care of your hospitality needs. We look forward to your arrival soon. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites - Mountain Home

Address: 1005 Coley Dr, Mountain Home, AR 72653-2525
Region: United States > Arkansas > Mountain Home
Price Range: $126 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Mountain Home 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites - Mountain Home
Holiday Inn Mountain Home
Mountain Home Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites - Mountain Home staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites - Mountain Home staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't have a room recommendation.”
 of 5 bubbles kimhP3644WR, 20 Oct 2016 | Read review
“We enjoyed Rm #318.”
 of 5 bubbles connien543, 3 Jun 2016 | Read review
“Not sure you can get a bad room here.”
 of 5 bubbles blondie355, 31 Aug 2015 | Read review
“Stay Somewhere Else for Better Customer Service”
 of 5 bubbles saradM5637AI, 17 Jul 2015 | Read review
“All the rooms are upgraded and perfect!”
 of 5 bubbles Cblondi72, 15 Apr 2015 | Read review
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