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Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall

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Traveller (17)
Room & Suite (14)
Dining (4)
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Overview
  • Excellent14%
  • Very good31%
  • Average26%
  • Poor10%
  • Terrible19%
4 days ago
“Kind of hard to find in the dark”
26 Aug 2017
“Two days in Pine Bluff”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall
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Offers from Holiday Inn Express Hotel & Suites Pine Bluff/Pines Mall
Special Offer: Book Direct and Save
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (57)
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1 - 5 of 56 reviews
Reviewed 4 days ago

The hotel is off the beaten path. Actually, the mall is like a ghost town and the hotel is behind it so it was really dark at 10pm. Inside, the hotel was clean and the staff were nice, but I made sure to park under...More

Thank Valerie B
Reviewed May 2, 2018 via mobile

Stayed here multiple times for business. The last time a hotel employee, housekeeper, came in my room when I had stepped out. She went into my purse and took $50 and my prescription medicine. The hotel didn't do anything. The police were notified but nothing...More

Thank Jhelm725
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded May 16, 2018

Hello Jhelm725, So sorry to hear about this unfortunate situation. We would like nothing more than for you to stay with us while you are in Pine Bluff. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you...More

Reviewed April 30, 2018 via mobile

Stayed only one night at the Holiday Inn Pines Bluff Mall. The location was weird, connected to a mall. We arrived at night and had to drive around the unlit mall parking lot to get to the hotel. Rooms were nice, had a small fridge...More

Thank rasheedmack
Reviewed April 17, 2018

This hotel is located behind a mall and appears to be in a bad area. Much of the mall was empty, and to get to the hotel from the mall you had to pass through a portion of the mall where all the stores were...More

Thank msgswanson
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded April 18, 2018

We are sorry you did not feel "safe" in our area. The Mall area IS safe; and I do not know what you mean by having to pass through part of the mall with all the stores closed as you drive around to the front...More

Reviewed December 17, 2017

We stayed in this Holiday Inn Express December 2017. It was chosen because we had traveled all day, it was getting late and it was close to highway and plenty of choices for dinner. The carpet in the room was dirty, like small rocks or...More

Thank Shirley D
Response from Linda S, General Manager at Holiday Inn Express Hotel & Suites Pine Bluff/Pines MallResponded December 19, 2017

Dear Shirley -- we apologize that we did not meet your expectations while a guest at our property. I have spoken to the Hostess that did breakfast that morning and showed her your comments in hopes that other guests will not have to contend with...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Breakfast Available
Meeting Rooms
Room Service
Dry Cleaning
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Tennis Court
Details
Price range
US$91 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (17)
Room & Suite (14)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
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Room Tips
"Be careful if you stay in this town. Baaad..."
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"Go somewhere else to stay."
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"Choose upstairs to not hear walking above. Be sure and lock your vehicle and park as close to motel as..."
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"The rooms with the couches were very spacious"
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