We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Premier Luxury Mountain Resort, Bansko

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Premier Luxury Mountain Resort, Bansko
Premier Luxury Mountain Resort, Bansko
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

795 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 637: English reviews
Start your review of Premier Luxury Mountain Resort, Bansko
 Click to rate
Reviewed yesterday NEWvia mobile

This was the best hotel I have ever been to! Awesome personnel and amazing rooms with great view. Service was just great. Food was very good, reception helpful and ski area amazing! Great service overall! I would go back any time! Petra

 Report
Helpful?
Thank Julia G
Amsterdam, The Netherlands
Reviewed yesterday NEW

Room noise isolation is very bad. Breakfast location is at basement very bad location. Staff is very helpful, clean facility. Location is not bad. Service level is very good. TV in the room was very small for a hotel calls it self as luxury.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Cetiner I
Frodsham, United Kingdom
Reviewed 5 days ago NEW

Oh my god what a disaster our holiday booked with Crystal Ski turned out to be!! In my opinion Crystal Ski are the most arrogant, rude travel company I have ever had the misfortune to deal with. Book with anyone else!! What a vile hotel - The first room we were given- brown, dirty and in a poor state of...

 Report
Helpful?
Thank recordrancher
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Guests, Thank you for choosing Premier Luxury Mountain 5* Resort. Really we feel so bad that your feedback mainly as I understood has to do with the company that you booked your vacations and you involved us and then you wrote that everything was unlike and bad for you through our service and facilities? We apologized that your expectations...

Aylesbury, United Kingdom
Reviewed 6 days ago NEW

First time to Bankso (& Bulgaria) for a family skiing holiday. Stayed 7 nights half board in a 'Comfort Suite' which was a loft style room with main bedroom and bathroom plus separate upstairs bedroom and bathroom. Overall, a fantastic experience. All the staff were extremely friendly and helpful, especially on reception and in the restaurant. Food was generally better...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Peter_MJB
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Peter, Thank you for choosing Premier Luxury Mountain 5* Resort. We are so glad that your first time to Bansko & Bulgaria will remain long time in your memory as unforgettable and ideal winter skiing holidays! This is the best recognition for us, when our Guests after their stayed with us posting the comment and analyze it all like...

Isle of Wight, United Kingdom
Reviewed 6 days ago NEW

We have never been to Bulgaria before and were slightly worried what we would get even though this was graded as a 5 star it certainly lived up to our expectations, the staff could not be more helpful in every way. The food was excellent as was the spa facilities they catered for children which was helpful the view from...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank jshotter
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Jshotter, Thank You for choosing Premier Luxury Mountain 5* Resort. We are so happy that your first time in Bulgaria you saw that the level is high and here with us at Premier you lived the warm Hospitality, and excellent customer care and satisfaction. We are so delightful reading your feedback and on behalf of All of us, Thank...

Berlin, Germany
Reviewed 1 week ago

Too many good reviews but not all of them real. I provide pros and cons of the hotel. Pros: providing VIP skipass, fresh juice on breakfast, comfortable bed, location (15 mins by feet away from city center), friendly stuff, ski storage, welcome wine and fruits in the room, transfer to gondola. Cons: old rooms (walls r destroyed), bathrobe with wholes,...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank schumacher_sascha
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Mr. Schumacher, Thank You for choosing Premier Luxury Mountain 5* Resort. Accept please our apologies that we did not manage to meet your expectations. I ve read it very carefully your comments where it is important for us and always take seriously under our consideration. That I am opposite with your expression and allowed me to express it as...

A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

If you want to have a great time in Bansko, you should definetely stay in Premier. George in the reception desk is the guy that will arrange everything you want..nice, smiley, helpfull, kind...Congrats!

 Report
Helpful?
Thank A TripAdvisor Member
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Guest, Thank You for choosing Premier Luxury Mountain 5* Resort & Best Ski Hotel for 2016 awarded in whole country! Your comment give us strength to continue our daily job with eye on details and willing to offer excellence customer care and satisfaction! Don't miss out in your next visit to book a special dinner in a romantic place...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

We have had a wonderful time in this hotel. The best thing about our stay was the friendliness of the staff. Nothing was any trouble. They went that extra mile to make our holiday the best it could be. In the morning, the breakfast was not only very tasty but the perfect start to the long skiing days with the...

 Report
Helpful?
Thank fashassadi
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Fashassadi, Thank you for choosing Premier Luxury Mountain 5* Resort & Best Ski Hotel for 2016 awarded in whole country. On Behalf of All Premier Team, Thank your for your kind words and we feel so happy that we've met your expectations. Stay tuned with us and get all the updated news and book now. We are All Year...

Reviewed 1 week ago via mobile

The greatest vacations of our lives!George the resepsionist gave us the everyday instructions,where to eat,where to go for sightseeing,and how to discover some of the most beautyfull places of the town and its suburbs!Without him we would have seen just the 1/10 of the must visit places of Bansko!Looking forward to visit this amazing place again!

 Report
Helpful?
Thank Bill P
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Bill, Thank you for choosing Premier Luxury Mountain 5* Resort & Best Ski Hotel for 2016 awarded in whole country. Your feedback make us so proud for our hard work and our dedication to You and to customer satisfaction. Especially your line ' The Greatest Vacations of your lives!' wow, make us to try more and more. This is...

Alloa, United Kingdom
Reviewed 1 week ago

Although rated as a 5 star hotel, I struggle to see why. Yes, the reception is lovely, the bar area is cosy,and the spa was great. Away from the facade the room was pokey, the bed was sore to lie on, the bathroom was dark, dingy and really tired. Food was ok at a push, but try and get a...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Dawson K
PDRETTAKIS, Manager at Premier Luxury Mountain Resort, Bansko, responded to this review

Dear Dawson, Thank You for visited Premier Luxury Mountain 5* Resort. On one side of view we are happy that you found our Front Desk Team lovely and eager to assist you at anytime, bar area as you said cosy and great and unique Spa facilities. On the other hand, your posting , we take it seriously and under our...

987 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (338)
Viewed
Hotel & Grounds (43)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (16)
Viewed
Dining (10)
Viewed
View from Room (15)
Viewed
Room/Suite (31)
Viewed
Bathroom (5)
Viewed
Other (217)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (505)
Viewed
Amenities (67)
Viewed
Indoor Pool (13)
Viewed
Penthouse Suite (91)
Viewed
Pool (13)
Viewed
Premier Junior Suite (60)
Viewed
Premier Prestige Suite (82)
Viewed
Dining (49)
Viewed
Standard Double Room (Mountain View) (46)
Viewed
Standard Junior Suite (Mountain View) (51)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (144)
Viewed
Room/Suite (54)
Viewed
Dining (24)
Viewed
Hotel & Grounds (41)
Viewed
Pool/Beach Area (10)
Viewed
View from Room (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bansko hotels
1.2 km away
Pirin River Ski & Spa
Pirin River Ski & Spa
#1 of 96 in Bansko
281 reviews
0.7 km away
Saint George Palace
Saint George Palace
#4 of 96 in Bansko
241 reviews
0.8 km away
Regnum Bansko Apart Hotel & Spa
Show Prices
Show Prices
Show Prices
0.8 km away
Elegant Hotel
Elegant Hotel
#12 of 96 in Bansko
51 reviews
2.3 km away
Lucky Bansko Aparthotel
0.6 km away
St. Ivan Rilski - Hotel, SPA & Apartments
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Premier Luxury Mountain Resort is a 5* Hotel situated on the foothills of Mountain Pirin, in Bansko, the best Ski Resort in Bulgaria. Featuring outstanding views of Pirin & offering luxurious accommodation, gourmet dining, superior Spa & wellness facilities & top class services in a peaceful environment, Premier Luxury Mountain Resort is the place for you. Premier has been voted as "Best Ski Hotel in Bulgaria 2016" in World Ski Awards, proving that it is the ultimate ski lodge in Bulgaria that can make your holidays unforgettable. Whether you wish to have an active time in nature, relax, enjoy special spa treatments & spend quality time with your family & loved ones, we will be glad to accommodate you in our luxurious rooms & suites & offer our excellent services & exquisite restaurant menus. The Hotel is located within walking distance from the gondola ski lift station & Bansko's historic center & it offers complimentary shuttle service to the ski center throughout the winter season. All rooms offer Free WI-FI & free secure Parking is also provided. ... more   less 

Additional Information about Premier Luxury Mountain Resort, Bansko

Address: 11, Karamanitza Str. | Gramadeto area, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $92 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Luxury Mountain Resort, Bansko 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Expedia so you can book your Premier Luxury Mountain Resort, Bansko reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Luxury Mountain Resort, Bansko Hotel Bansko
Hotel Style:
#2 Romantic Hotel in Bansko
#2 Luxury Hotel in Bansko
#3 Spa Hotel in Bansko
#3 Family Hotel in Bansko
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Premier Luxury Mountain Resort, Bansko staff and other travellers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from Premier Luxury Mountain Resort, Bansko staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay anywhere else and do not use Crystal Ski!!”
 of 5 bubbles recordrancher, 22 Feb 2017 | Read review
“Don't forget about VIP ski package at the front desk! Skip the line and enjoy the snow!”
 of 5 bubbles ILOVENEWYORK7, 18 Feb 2017 | Read review
“for a group of 4 friends I recommend the deluxe suite for 4”
 of 5 bubbles danielkG749BF, 13 Feb 2017 | Read review
“upgrade to junior suite with sitting room well worth the small extra cost.”
 of 5 bubbles bob111sts, 8 Feb 2017 | Read review
“The mountain view room seemed pretty good”
 of 5 bubbles pipchick1, 7 Feb 2017 | Read review
5 of 5