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Valentina Heights

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Valentina Heights
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97 Reviews from our TripAdvisor Community

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Showing 94: English reviews
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Reviewed 3 days ago NEW

Everything was fantastic. Staff is very friendly and helpful. Very nice SPA area with sauna and pool. They offered transfer to mountain and back all day long. Roomwas cozy and clean. very quiet. It will be my choice next time in Bansko.

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1Thank Taavi K
Llanelli, United Kingdom
Reviewed 3 days ago NEWvia mobile

We have just returned from one of the best family holidays we have ever experienced! We were part of a group of two families consisting of 4 adults and four children (aged between 7 and 11 yrs). We were all made to feel very welcome and felt part of the 'family' from the moment we arrived, it truly felt like...

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1Thank mike g
Reviewed 1 week ago via mobile

We were part of the same group as the previous review and can only concur, the staff at this resort truly do everything they can to ensure a pleasant stay. From changing breakfast to an earlier time, so to beat the Gondola queue (get there before 0815), to telephoning the ski school that we would be late collecting our daughter...

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1Thank alexgeorge3902
Greater London, United Kingdom
Reviewed 1 week ago

A group of 11 stayed with Cristian and Ovidiou during half term. They could not have done more for us to make our stay comfortable, from children's meals, transport, ski hire to chat about the local area. The staff were friendly , approachable and helpful and even organised a mini bus to take us to the top of the mountain...

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1Thank Carole M
Leeds, UK
Reviewed 1 week ago

Our group of 3 families consisted of 5 children aged 6 to 10 and 6 adults. Cristian and his amazing team Ovidiu, Christina, Plamen, Petia, the cooks and cleaners made this one of the best holidays we have had. All his amazing staff work tirelessly to make sure all guest have the best time. All our group were located on...

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1Thank DomThomas
London, United Kingdom
Reviewed 1 week ago

Another fantastic stay at Valentina. Great staff, warm and comfortable room. Hot tub, pool and sauna all appreciated after a day on the slopes. On this visit we took advantage of the massage service which was great and really good value for money. Thanks to Cristian and the team - we will be back.

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1Thank Therese C
King's Lynn, United Kingdom
Reviewed 2 weeks ago

WOW! I've literally came back yesterday, and I just want to go back to Bansko to snowboard and to spend time at this truly fantastic hotel. This is no hotel, as soon as you arrive, you are made to feel like a member of the family, really warm, friendly and helpful. Anything you ask is never too much, and they...

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1Thank RLT1992
Port Talbot, Wales, United Kingdom
Reviewed 3 weeks ago via mobile

This is our second visit to Valentina Heights and it most definitely won't be our last it exceeds all expectations all staff go above and beyond to ensure you enjoy The rooms are very clean 5 stars to the wonderful cleaning staff Breakfast is of very good quality and plentiful Spa area is a truly added bonus Hospitality in the...

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1Thank Carolyne L
Skopje, Republic of Macedonia
Reviewed 14 January 2017

I chose this hotel because of the nice things that have been written by visitors. Everything that is written is true. Warm, clean, friendly staff, excellent spa, solid furniture, everything works ... If you do not want excessive luxury, then the Hotel Valentina is ideal for you.

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1Thank Ljupco S
Haz-Zebbug, Malta
Reviewed 13 January 2017 via mobile

Hard to find the right words to say how exceptional the service at Valentina hotel is. Ovidiu and Chris go way out of their way to make one's stay as enjoyable as possible. Have travelled extensively and have never come across this atmosphere that feels like family. Keep it up. You deserve way more than 5 stars.

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1Thank AAqui

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern and comfortable, VALENTINA HEIGHTS CHALET HOTEL offer a friendly service in a warm atmosphere. Well-located 350 m from the gondola ski lift, and walking distance to the central square in Bansko. Outdoor parking is available and free of charge. Free ski lift transfer is provided during the winter season. All rooms are with en-suite bathrooms, satellite TV, functional kitchens and terraces. Most family apartments are with sofa beds in the living room; Linen, towels and hotel toiletries are provided and rooms are cleaned mid week. Guests can smoke only on the terraces or designated area. Earthy breakfasts with warm options and 3 courses set menu dinner with drinks is available at the breakfast bar/dinner area. Excellent free SPA facilities including a Sauna, Jacuzzi and Gym with an heated indoor swimming pool open in the winter. Separate facilities are a solarium and a massage room. There is a cosy living room with sofas, large TV with home cinema and DVD for guests; also a children play area and games. Free Wi-Fi internet access through the building. The hotel has a beautiful small garden with BBQ faculties and an open area for children to play. New for the coming season is our relaxing Children's adventure area with plenty of activities and games The staff of Valentina Heights can help with booking lift passes, equipment hire, lessons and excursions. Airport transfers are provided on request. ... more   less 

Additional Information about Valentina Heights

Address: Kapitan Petko Voivoda 3, Bansko 2770, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $34 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Valentina Heights 3*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Valentina Heights staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from Valentina Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Speak with Cristian the manger to get the best info and help ever!”
 of 5 bubbles Sonic909uk, 14 Mar 2016 | Read review
“great staff”
 of 5 bubbles isobelk341, 10 Feb 2016 | Read review
“Top floor which is 4th floor”
 of 5 bubbles CarolyneL899, 10 Feb 2016 | Read review
“Don't be fussy”
 of 5 bubbles 594georgef, 10 Feb 2016 | Read review
“All rooms have balconies, but there are ones that look over the mountain, rather than the building site!”
 of 5 bubbles 66maxm, 9 Feb 2016 | Read review
5 of 5