We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Chalet Isabella

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Prices from our online travel partners are not available
We can't find prices for this hotel
Our online travel partners don't provide prices for this accommodation, but we can search other options in Bansko
Check In Check Out
Show Prices
Management photos
Chalet Isabella
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

29 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 29: English reviews
Colchester, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 April 2016

A group of 13 people stayed at Chalet Isabella for a 1 week skiing holiday at the end of March 2016. We were provided transfers (within the price of the Chalet, by the company owner (Matt) and a second driver) from the airport to the Chalet. This took over 2.5 hours, but was due to a motorcycle event being held... More 

Helpful?
1 Thank Lambourne89
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 February 2016 via mobile

We are a family of 10 that booked a year ago with Matt and nothing is to much trouble. We have stayed in catered chalets before but this knocks spots off of the others. Rachel and Josh have been awsome. Everyday they have cooked us all a delicious 3 course meal other than their one day off(well deserved) again nothing... More 

Helpful?
Thank sarahsmith72
Richmond, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 February 2016

Bansko chalet Obelus is a great place to go for your next snowy holiday. We were a group of 16 adults, all friends from university and this is our 3rd time booking with Bansko chalets. Special mention to Matt, Teo, Katia and Dimitrious who showed a whole lot of patience with us, and provided some fantastic meals and experiences. The... More 

Helpful?
Thank Max H
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 January 2016 via mobile

Genuinely, it was a faultless stay. Ten of us (mixed adults aged 18-30) booked the whole of Chalet Isabella in early January. The transfer from Sofia airport was like clockwork. We literally walked out of baggage collection and were greeted by the legend Teo who loaded our bags into the minibus and trailer. A very genuine, polite and punctual chap... More 

Helpful?
3 Thank Ant N
Cardiff, United Kingdom
Level Contributor
8 reviews
Reviewed 25 January 2016

Had an awesome week staying in Chalet Isabella. Matt made everything so easy - especially when trying to organise a big group (of girls). Food was really great, transport so easy, great recommendations for eating out and things to do, chalet was very warm and homely and mineral pools were so relaxing (definitely go if the option is given)! Chalet... More 

Helpful?
Thank Amy P
Greater Manchester, United Kingdom
2 reviews
Reviewed 3 January 2016

We were a group of thirteen adults and teenagers spending Christmas in Bansko at Chalet Orlebus which is managed by Matt. We had a fantastic week with excellent food provided by Katerina and Demitri and Theo our driver was always very helpful and punctual. We were looked after extremely well and nothing was too much trouble for anyone. We all... More 

Helpful?
Thank Norah H
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 October 2015

Absolutely unforgettable week in Bansko, staying in Matt's Chalet. We got picked up from the airport by Matt, he didn't realise the amount of ski baggage we were bringing. I think the bus/trailer were definitely overweight, but we were in Bulgaria!!! Anyway, we were greeted by a very helpful and upbeat Matt who made us all feel very welcome on... More 

Helpful?
3 Thank Roy H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2015

11 of us (3 families) have just got back from a weeks holiday at Chalet Isabella. The Chalet was fantastic and perfect for us as it was very family friendly, the children loved the games room and we loved the hot tub! Matt and his team (Teo, Katarina and Dimitrius) could not have been more accommodating. The food was first... More 

Helpful?
Thank Scott R
Brighton and Hove, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 March 2015

What a great week in Bansko, we stayed in chalet Elena. Matt and his team are very helpful and nothing is too much trouble. I am mainly writing this review due to the food. Wow, amazing. I loved it all. Each day Iris came round to cook us our meal for the evening. This would be a cake for the... More 

Helpful?
1 Thank JaxandPaul
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 March 2015

11 of us have just returned from a weeks stay at Chalet Isabella. The accommodation is faultless and is kept in impeccable order by Matt and his team of staff. Everyday the food just got better and better, cooked breakfasts, home made cakes during the day and a three course meal every night! The evening meals were quite literally world... More 

Helpful?
1 Thank Tom S

17 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11)
Viewed
Hotel & Grounds (3)
Viewed
Family/Play Areas (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bansko hotels
0.7 km away
Pirin River Ski & Spa
Pirin River Ski & Spa
#3 of 96 in Bansko
235 reviews
1.9 km away
Premier Luxury Mountain Resort, Bansko
0.5 km away
Lucky Bansko Aparthotel
Show Prices
Show Prices
Show Prices
0.8 km away
LION Hotel  Bansko
LION Hotel Bansko
#8 of 96 in Bansko
291 reviews
1.0 km away
Hotel Avalon
Hotel Avalon
#7 of 96 in Bansko
161 reviews
1.5 km away
Kempinski Hotel Grand Arena
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Recently renovated, Chalet Isabella has 7 bedrooms and 6 bathrooms and is only 5 minutes walk from the centre of Bansko. It combines the traditional alpine style exterior with original features such as a large open log fire, restored wooden flooring and exposed beams, creating a warm, homely ambiance - designed to inspire comfort and relaxation. In Chalet Isabella the original exposed beams, rustic wooden floorboards, deep comfortable sofas and large wood burning fire all add to the ambiance complemented by all the state-of-the-art features and services you would expect from luxury accommodation. To the rear of the chalet is a decked area with an outdoor hot tub and a large enclosed garden to play in the snow! ... more   less 

Additional Information about Chalet Isabella

Address: 32 Banderitsa St, Bansko, Bulgaria
Region: Bulgaria > Blagoevgrad Province > Bansko
Price Range: $46 - $60 (Based on Average Rates for a Standard Room)
Number of rooms: 7
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Chalet Isabella staff and other travellers.
1 question
Ask a question
Questions? Get answers from Chalet Isabella staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor.”
 of 5 bubbles MaxH731, 25 Feb 2016 | Read review
“All the rooms were nice but for views I think the mountain view was the best, especially after a big dump of snow.”
 of 5 bubbles JamieS256, 24 Mar 2013 | Read review
“All the rooms we've stayed in our great, but the owner matt is really approachable so we tend to call him directly beforehand when booking”
 of 5 bubbles REO_10, 22 Jun 2012 | Read review
3 of 3