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This is not a 4 star hotel. The rooms are big but the beds are uncofortable. They dont clean the rooms good. We have a problems with wi-fi connection in the room and with TV. The staff is unfriendly and not proffesional. Swimming pool was...More
The photos from their site don't match the rooms, the bathroom was horrible, the walls are very thin, parking and wifi in the room are charged extra (unacceptable for a '4' star hotel), bad coffee and food for breakfast etc
I won't insist as I...More
Don't book there ! This is not a 4 stars hotel .Bad services , Food not verry good. Some rooms do not have bathtub. The shower is just fitted into the wall. You can take a crap an shower same time. When I arrived I...More
what to say,where to start. Three days into our stay the staff decides to cancel the open bufet policy and goes to a la carte or better what we decide to bring you carte. No choice,no quality nor quantity,in short no food at all. Wait...More
Good things: Very nice and friendly staff: including the employees at the reception, in the bar and in the spa center; Spa is also very nice, with big and warm swimming pool, sauna, steam bath and Jacuzzi. Rooms are just normal with an average bathroom....More
US$63 - US$85 (Based on Average Rates for a Standard Room)
#30 Luxury Hotel in Bansko
#40 Spa Hotel in Bansko
Number of rooms
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