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Movenpick Nabatean Castle Hotel

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Movenpick Nabatean Castle Hotel
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163 Reviews from our TripAdvisor Community

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Showing 90: English reviews
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Derby, United Kingdom
Reviewed 1 week ago via mobile

While this hotel looked lovely and impressive on the outside that's where the compliments stopped! The staff were very dismissive and disinterested( in fact not many about at all) We had to find our way to our own rooms. Our room was OK but rather too many marks on the carpet. The bar never seemed to be open?! The breakfast...

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Thank 733AliT
Poulton Le Fylde
Reviewed 2 weeks ago

This hotel is out of the centre of Petra in the middle of nowhere. Our room was huge but the hotel obviously hasn't been updated since the 80s and it shows. The staff were not at all helpful and one waiter even stood over my husband's shoulder whilst he was reading the bill and commented on the contents. Not his...

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Helpful?
Thank Winedrinker9
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor I am sorry to read that your stay was marred with some deficiencies and herewith apologize for any inconveniences caused. Moreover, I have discussed your remarks with the team, in order to avoid similar shortcomings in the future. Hoping to have the pleasure of welcoming you back soon. Best...

Edmonton, Canada
Reviewed 3 weeks ago

Our Jordan/Israel tour stopped here for one night so that we could spend a day exploring Petra. From a distance, the property is absolutely magnificent. Imposing mountain location, fabulous views, large rooms, luxurious décor, 5 star all the way. At least that was the original intent. But when look up close you’ll see dusty rooms and horribly stained carpets. It’s...

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Thank septyandcindy
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. It is a delight to read positive comments on your recent stay in particular hotel location, the spacious room and amenities, the views and the service provided by the team. However, I was concerned that certain expectations in terms of the overall feel and look of the room as...

Philippines
Reviewed 13 April 2017 via mobile

Stayed overnight in Petra and booked at this hotel. Big and clean rooms with large beds. Good breakfast, there is continental and arabic breakfast. Staff at the front desk were helpful. We needed a band aid, and they gave us. That was nice!

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Thank kalawakan60
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. I am delighted to read that you have enjoyed your stay, your room, breakfast buffet and our staff service met your expectations. Hoping to have the pleasure of welcoming you back soon. Best regards, Rania Bawalsa Hotel Manager

Taipei, Taiwan
Reviewed 29 March 2017

The hotel seems to have been refurnished for the better; however, some of the constructions seem to be unfinished, like the door hinges and the drains that needs some extra work. The restaurant is on the lower floor, with a pretty courtyard. The food offered is not diverse, but of good quality (really liked the fish!). The staff is extremely...

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Thank ChloeeeH
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking your precious time to share your memories on TripAdvisor. I have read your comments and feel excited to know that you have enjoyed your stay with us, the team and I are pleased to know that the hotel facilities and services provided were up to your satisfaction. Moreover it delights us to know...

Woking, United Kingdom
Reviewed 13 March 2017

Great Hotel with wonderful views. Two double beds in the rooms. Staff so helpful and friendly. Food was wonderful. We had trouble with our travel company regarding B@B status when we had booked half board, which this hotel sorted out for us quickly with the minimum of fuss. Loved staying here

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Thank pee233
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. I am delighted to know that you have enjoyed your stay and our staff service met your expectations. Hoping to welcome you back soon. Best regards, Rania Bawalsa Hotel Manager

Horley, United Kingdom
Reviewed 10 March 2017 via mobile

The hotel is quite a way out of town but has some wonderful views across the valleys below. On first impressions the hotel reception is stunning but the rooms look tired and the bathrooms very old (although the shower is good). Breakfast is disappointing and the prices for drinks can be eye-watering, 2 coffees and 2 330ml cans of Amstel...

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Thank John N
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. Glad to know that you enjoyed the views of the hotel. I was concerned to know that the breakfast quality and pool being not running didn't meet your expectations and our apologies for the inconvenience. Your comments will definitely assist us in improving our services. Hoping to have the...

Weil am Rhein, Germany
Reviewed 11 December 2016

We went there 2 families of 5, for 2 nights, with dinner and bkfast only plus night - rooms were adequate but not that large - beautiful view was useless, except last day, due to extremely bad weather - we were the only customers in the hotel, the second night, a group of 15 people was also there, - it...

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Thank Rotopal
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for sharing your review on TripAdvisor. We are delighted to know that you have enjoyed your stay, your rooms, breakfast buffet and other food options were to your liking. We hope to have the pleasure of welcoming you back soon. Best regards, Rania Bawalsa Hotel Manager

Malmo, Sweden
Reviewed 27 August 2015

This great hotel is on top of the Wadi Musa valley overlooking the amazing Petra. After 8 hours of walking, it was a blessing to check in here. The pool was freezingly cold, but that didn´t stop us vikings for a swim. Amazing sunset over the desert from the patio and very good hospitality. The rooms were great to say...

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Thank Ryavallen
rania b, Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back to the Mövenpick Resort Petra in the not...

Salisbury, United Kingdom
Reviewed 20 May 2015

We travelled to Petra as part of a recent Golden Holidays Tour of Jordan. This hotel was lower quality than other Moevenpick hotels we stayed in on our travels. But the staff were always very helpful and our room was clean and comfortable - if a little shabby. Jordan was wonderful, the people friendly and welcoming. I'd highly recommend a...

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2Thank Nicola B
TWAISSI, General Manager at Movenpick Nabatean Castle Hotel, responded to this review

Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Resort Petra and pleased to know that you were satisfied with our employees' service. Moreover, we have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Movenpick Nabatean Castle Hotel is a 10 minute drive from the entrance to the historic site of Petra, situated in a breathtaking secluded position on a hillside at an altitude of 1,400 metres. ... more   less 

Additional Information about Movenpick Nabatean Castle Hotel

Address: Upper Main Rd, Wadi Mousa | PO Box 184, Petra - Wadi Musa 71811, Jordan
Region: Jordan > Ma'in Governorate > Petra - Wadi Musa
Hotel Class:5 star — Movenpick Nabatean Castle Hotel 5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Cancelon, Agoda, TripOnline SA and HotelQuickly so you can book your Movenpick Nabatean Castle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
mövenpick Petra Wadi Musa
Moevenpick Nabatean Castle Resort
Movenpick Nabatean Castle Hotel Jordan/Petra - Wadi Musa
Hotel Style:
#10 Luxury Hotel in Petra - Wadi Musa
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Questions & Answers

Here's what travellers have asked, with answers from Movenpick Nabatean Castle Hotel staff and other travellers.
1 question
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22 days ago

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Questions? Get answers from Movenpick Nabatean Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“So far as the view goes, there are not many bad rooms in the entire hotel.”
  • fabulous mountain view
  • fabulous mountain view
  • sink
  • dining table in the suite
  • tiled shower
  • comfy king bed
  • sofa and chairs
  • fabulous mountain view
septyandcindy, 29 Apr 2017 | Read review
“rooms with a view on the valley”
Rotopal, 11 Dec 2016 | Read review
“Opt for a room overlooking the valley.”
Pahari, 28 Jun 2014 | Read review
“If any a view on the desert mountains”
charlottev894, 27 Apr 2014 | Read review
“Ask for rooms on upper floors. At least to have some outside view.”
vagpol56, 25 Apr 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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