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All reviewspool tablewxyz barfront deskmodern hotelstayed here for one nightin townconvenient locationstaying at this hotelhome away from homelots of restaurantscrystal bridges museumhiplobbybentonvillechainhitscomforter
Poor customer service the moment we walked in the door, pre-check in was a joke, had to wait 2hrs for a room because they said there weren't any king size clean, they let us stand in line until we approached the desk to give an...More
1 Thank KCArkie
Management response:Responded July 20, 2017
We are very sorry for the problems you faced during your stay with us. We strive to ensure every guest leaves our hotel with a positive feeling, and regrettably we were not able to provide that for you. We will certainly have a discussion with...More
We ended up having to move out of the house for a few days for some remodeling and the weekend prices here were a nice surprise.
Aloft has very comfortable beds and the rooms were clean and very quiet.
They had a live guitarist on...More
A wonderful escape from our home.being repaired after a large tree limb went through the roof...
Very corteous ~ professional front desk staff.. Quiet rooms.. Nearby high quality restaurant's and Starbucks within a mile... 😀
First aloft property I have stayed at. Upon walking in, felt a Mod Squad vibe to the lobby. Front desk staffing service could have been a bit better. No recognition verbally of Marriott Platinum status and was given wrong room type (had to come back...More
1 Thank KNewt3
Management response:Responded July 11, 2017
Please allow me to thank you for your Platinum status. We are honored by your continued loyalty to our brand. We are very sorry for the problems you faced during your stay with us. We strive to ensure every guest leaves our hotel with...More
Upon arrival you notice the collection of bugs in the valences under the lights. The pool was closed until engineering could "shock it" because it was green. I cannot tell you how many burned out lights I've seen inside & out of this hotel. I'm...More
2 Thank rainman314
Management response:Responded July 5, 2017
We are very sorry for the problems you faced during your stay with us. We strive to ensure every guest leaves our hotel with a positive feeling, and we failed to provide that for you. We strive to keep a well maintained and clean property and...More