Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Outdoor furniture
Parking
Wifi
Restaurant
Breakfast available
Sun terrace
Room features
Desk
Housekeeping
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Location
Station Road, Hoveton, Wroxham NR12 8UR England
Kings Head Hotel
459 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Me and two friends visited this hotel on a Saturday night due to an event on in town. The hotel was relatively cheap and easy to access. On arrival, the people seemed happy and the atmosphere was very lively. The room was ok... however the flush was temperamental and the window was smashed. the bed was a small double which for me wasn't a problem! However, there was a large stain on the left side of the sheet, hopefully this wasn't the last visitors left overs... there was a few black marks in the bathtub which I had to question! The window was propped up with a hair dryer extension which I was rather confused about. If you feel the cold, I recommend you not visiting this hotel due to the heating not being on and the room was -10. On a side note, I suggest putting soap in the bathroom as my female friend was rather upset!
Once we arrived back at the hotel (2:30am) the hotel was locked! I tried every door on the property and none would open. I even had to climb onto the roof to try a fire door as it was currently storm Dennis at the time! I had two ladies with me at the time and they were both very cold and was not feeling to good. I had to sit both of them down on the wet floor while calling the hotel several times. Unfortunately, the building was empty. After 1 long hour of trying many doors and even thinking of walking home(Diss) we eventually gained access to the property. After this long hour, both my friends were very tired and getting them both up the tight stairs was challenge.
To conclude, I feel this hotel would suit someone like me, however bring soap. On a serious note, it wasn't too bad, however, 55 pounds for very small room with these issues, seemed rather a lot for a hotel in Dereham. i doubt ill be visiting again, unless i have another drunk and unplanned evening ahead. Ps, please include a bible next time in a draw or something.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene_K1ng, Manager at Kings Head Hotel
Responded Mar 1, 2020
Hi Callumsculfor, thank you for taking the time to let us know about your recent experience. I'm disappointed to hear that you are not satisfied with your visit, and I'd really appreciate the opportunity to turn it around.Please can you get in touch when you have a spare moment 01603 782429
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to have an evening meal at the beginning of the Norfolk Broads and this place is beautifully located, right next to the water and with lovely views. It's a pub hotel and wasn't busy at all really - though it was a Tuesday evening. Covid measures were in place and couldn't really be faulted. Firstly outside, if you like water and boats, you'll love the seating area. If you like geese and ducks, you'll again love the seating area. The views are only of the water and boat moorings, but just seem brilliant. Now to the food. The staff were very friendly though there was some confusion over who was sitting us where. Drinks and food are ordered at the bar - the staff are locked safely behind protective screens - and delivered to your table. The service was quick and we ordered Steak with chips and vegetables, the chicken tikka curry plate and some chicken fajitas. We sat in the window overlooking the water and it was lovely and bright. The steak was nice and juicy, the fajitas sizzled away on the plate and the chips were just fine. The curry plate was very big but unfortunately not too tasty as a curry. Avoid the onion bhaji! However, the little pot of chutney was just amazing. Just that on the plate and I would have eaten it all and would still have paid full price! The meal with 3 drinks came to just over £40 and there was no room for dessert. Once we finished, we popped outside for a little walk around the village which is also very nice, watched some boats mooring and of course fed the ducks until sunset. I've only recently found out that it is a hotel too so it looks an excellent location for exploring The Broads. Had the curry been better I would have given 5 out of 5, but for everything else, particularly the location, its great and well worth a visit.
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Date of stay: July 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Owner at Kings Head Hotel
Responded Aug 21, 2020
Thanks for your positive review. Thanks again for taking the time to leave us this feedback about your recent visit. Take care!
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Did not think the room was value for money at £100/night it was very small with bad lighting and incredibly hot, when we asked if they could provide a fan we were told to buy our own at the shop over the road. At breakfast we asked for bacon to go with the scrambled egg on toast we’d ordered. The bacon was not very well cooked and ended up charging us the price of 2 extra breakfasts for a bit of bacon. Food very average. Pub is fine if you are just looking for a drinking hole but not for me!
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Owner at Kings Head Hotel
Responded Aug 3, 2020
Hi Trishh69, I'd really appreciate the opportunity to speak to you about your experience, if you have a spare moment please could you get in touch 01603 782429
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Visited this hotel many times previously always had a lovely stay, this visit did not disappoint. Matt our host was very helpful and friendly who Liked to have chat. Full english Breakfast was substational and filling. Lighter options available. Ate in for three nights food fairly priced and good also a good selection Wife stopped to have a chat with cleaning ladies who made beds up daily and replenishef room supplies. Such a desirable location massive beer garden alongside the river Bure. Ideal for having a drink and meal whilst watching boat traffic Free fishing pike/ silver fish. Already booked for March 2022.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, General Manager at Kings Head Hotel
Responded Sep 29, 2021
Thankyou so much Sir for your lovely review and words. Very best to you from the Kings Head team.
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Drinks delivered to table and found my glass had lipstick on it. Took back to bar where it was suggested the glass was otherwise clean so would pour contents into another. I objected to this and was given a fresh drink in a new glass but think staff need to rethink their knowledge of covid and infection control re glass washing. Otherwise, customer service was well organised and staff were friendly
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Owner at Kings Head Hotel
Responded Sep 25, 2020
Flo-of-ayrabia, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you ever need anything else from the team, please feel free to give us a call or stop by. Have an awesome day!
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Staff loverly, meaning the bar staff and the man who booked us in, he was brilliant and nothing too much trouble. Food disappointing Sunday lunch compared to 2 previous visits, breakfast cooked choices poor and cleaner hoovered around us , almost expected him to ask us to lift our feet so he could hoover under the table. Room was not clean in the bathroom and window sills
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Date of stay: September 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Owner at Kings Head Hotel
Responded Oct 1, 2020
Sorry you did not enjoy your experience - I will take your comments on board and pass them over to our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here last weekend with my family and also ate here two nights. We enjoyed the location and the atmosphere of the early afternoon with the river and ambience of the garden. The safety and distancing measures are in place and run efficiently by a Manager who was smart and polite. The same manager checked us in to the hotel early Saturday and although we couldn’t go to our room till after 2pm we did the paperwork and parked which saved our time later. The rooms although basic have all the amenities you would expect, expensive but good. We will be back and Thankyou again.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Owner at Kings Head Hotel
Responded Aug 21, 2020
Thank you so much for your positive comments about our pub, have a great day! We look forward to your next visit, take care!
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We have been coming to Wroxham for many years for a Mum and Daughter pre-christmas break! This year we decided to stay at the Kings head! We were'nt dissapointed, all the staff were lovely, very helpful, polite and adhering to Covid regulations! 2 staff stood out particularly,1 was (I'm sorry I did'nt get your name) a lovely girl from the bar/restaurant who helped us with the bus timeings even to the point of writing it down for us, which was so helpful, thank you.The other was the domestic lady, not only did she do a great job in servicing our room but supplied us with a bath mat and extra tea bags on my request! Really felt nothing was too much trouble for either of them. Our room was spacious warm and very clean. Yes it's a little tired and dated hey ho! it's not the Ritz but your not paying Ritz prices! It has a great location (even better on a hot sunny day I'm guessing) free parking for residence and it's central for everything! We did'nt eat there on Saturday eve but we did Sunday! Sadly we were too late for the roast dinner, our fault not theirs, but what we had was nice, although my soup was luke warm on arrival, but was rectified as soon as I mentioned it! Breakfast was ok, I had full English on Sunday morning plenty of it but I would have liked better quality sausages (thats just me) and on Monday Mum had poached eggs now to say these were hard is an understatement should have sent them back but we were checking out that morning! At this point I suppose I should mention that I am a Chef so, food for me is paramount and maybe I'm extra fussy! So to sum up our stay had a lovely stay at the Kings head, felt very Covid Safe and will definately return, hopefully in better times! But well done to all the Staff your real troopers. V
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Marketing at Kings Head Hotel
Responded Oct 23, 2020
Thankyou very much val c for your detailed and good review it made for very pleasant reading. I will pass on all your comments to the Kings Head team and Thankyou once more. Please come back anytime.
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Table booked for 18:45hrs for a party of five adults. Drinks order left on the bar for twenty minutes before having to request they were brought to the table. Made our meal choices some twenty minutes after this, having to wait this long to gain the attention of staff. Having placed the order was informed lamb shank unavailable and then a subsequent choice for rump steak had to be changed to a pie with pastry like concrete as I was informed they had no peppercorn sauce left for the steak. - No alternative sauce other than garlic and herb or piri-piri. When the pie did arrive had to wait again for cutlery and condiments by which time things had started to go cold. Also requested chips with the lasagne, but still came with salad which wasn't wanted and the pizza ordered had hardly any topping, being mostly dough and tiny. Would definitely not recommend the service was terrible and the food horrible. Surely the basics such as bringing cutlery and condiments to the table before the food is a given - could do a lot better.
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip:Â Did not book a room, simply booked a table for a meal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Marketing at Kings Head Hotel
Responded Jun 18, 2021
Dear Sir so sorry to read about your time with us - highly unusual as we do not get complaints of this nature. We take your comments on board and strive to do better and learn from our mistakes. The Kings Head Team
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5 friends booked for an evening meal. Not 1 meal was worth the money paid or up to a standard of any sort of quality. Was served to us by a member of staff with a mask (due to Covid rules) that was covering her chin and nothing else. All other staff were wearing masks correctly. Found Covid restrictions in pub inflexible, despite good reason to move table. Not a fan of the food in here!
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Greene King, Owner at Kings Head Hotel
Responded Oct 6, 2020
Sorry you feel this way and we didn’t fare well - the Kings Head team take our Covid-19 responsibilities very highly indeed and are disappointed to read your feedback. Please call 01603782429 if you would like to discuss your points in detail.
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Suffolk, United Kingdom86 contributions27 helpful votes
Yes there are. If you don’t get a fan which apparently should be on the rooms, as they get hot, you need to ask while staff on site. Hope that helps.
"look after the resistance who are staying in the hotel more. that have spent a lot of money staying here.
they should be a priority. but feel the opposite "
There are more places to choose from in the Hoveton area.
PRICE RANGE
C$168 - C$243 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandEast AngliaNorfolkWroxhamHoveton
NUMBER OF ROOMS
8
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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