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All reviewsthe breakfast areaafter hours on the roadstayed one nightadjoining roomsnight shiftthe general managerexercise roomboiled eggsbreakfast attendantbusiness centerhighly recommend this hotelking roomquiet hotelrestaurants within walking distancein townthe air conditioningbiscuits and gravy
We stay in Fairfield Inns frequently and found this one to be one of the best values. The room has a nice desk, new TV with multiple channels and movies, a microwave and mini refrigerator and the shower had great water pressure. The exercise room...More
Response from Anita J, General Manager at Fairfield Inn & Suites RussellvilleResponded 12 January 2017
Thank you very much for your review of our property. We enjoyed having you stay with us and are happy that you had a wonderful experience. We value our guests and would like to welcome you back on your next visit to this area. Thank...More
The staff at the hotel went out of their way for us during our week-long stay. Housekeeping would watch for us in the halls, and clean our rooms immediately, so that they'd be ready when we returned. Maintenance responded immediately to an issue with the...More
Thank Anna S
Response from Anita J, General Manager at Fairfield Inn & Suites RussellvilleResponded 23 February 2017
Thank you for staying with us. We are pleased that you had a great experience with us. If you are ever back in Russellville come by for another stay.
I have held rewards member status from Marriott and the competitor and I have always felt the customer service with Marriott was a bit below the others..
This location was one of the best Marriott properties I have ever stayed - and I have stayed...More
Thank Heather B
Management response:Responded 22 November 2016
Dear Heather B -
Thank you so much for being our guest! We strive to be a friendly hotel and to make each and every person feel welcome. Katie is as wonderful to her coworkers as she is to our guests. We appreciate it very...More
Traveling through and stayed here for one night. Very friendly check in and we were in are room quickly. Even though the hotel had some renovations going on, it didn't bother us in the least. The room was very quiet and the beds were comfortable....More
Management response:Responded 7 November 2016
Dear DonkArizona -
Thank you for taking the time to leave valuable feedback! We strive to not only offer a clean guest room but an overall pleasant and memorable experience. Please come back and visit us again in the future. We loved having you here!...More
I stay at Fairfield Inn and Suites all over the country. This is the first time I ever had a bad experience.
I made my reservation well in advance. When I arrived, I was given room 104 with the general manager standing there. I had...More
3 Thank laciii
Management response:Responded 4 November 2016
Dear Laciii -
We strive for our guests to not only have a clean guest room but an overall pleasant and satisfying experience. I am sorry that we fell short of your expectations. I hope you have safe travels and that you would give us...More
Response from Fairfield_Inn_479 | Property representative |
Thank you for your inquiry! Our hotel offers a complimentary hot breakfast including bacon or sausage, scrambled eggs, a variety of pastries, fruit, and sausage & gravy. We look forward to seeing you soon!