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Mercure Johannesburg Randburg

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Mercure Johannesburg Randburg
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150 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Johannesburg Randburg
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Showing 101: English reviews
Reviewed 18 May 2016

If you are looking for affordable accommodation that is close to the Sandton area then Mercure Randburg is ideal. the room are clean and welcoming. They have increased the daily free wifi limit which is a very welcome change.

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Helpful?
Thank Ponalo T
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear PonaloT Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Phalaborwa, South Africa
Reviewed 4 May 2016

Great value for money, the room has a good size television and a mini refrigerator. Hotel is within walking distance to the bright water commons mall where there are several restaurants and a supermarket. It is also on the Gautrain bus route. The carpet though seemed not to be too clean. Overall a good place to stay for a few...

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Helpful?
Thank Natsayi C
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear NatsayiC Thank you for your comments and sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Michelle Cross General Manager

Lusaka, Zambia
Reviewed 3 May 2016

I had initial doubts about the quality of the hotel but that all changed when i got there. The reception staff where very professional and attended to my concerns urgently and efficiently .My stay was very memorable the room was clean and neat and the service was top notch. I wouldn't think twice of staying at this hotel. Though i...

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Helpful?
Thank gchilembo
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Gchilembo We appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and look forward to welcoming you back. Kind Regards Michelle Cross General Manager

Adelaide, Australia
Reviewed 5 April 2016

We used it as an overnight stop much as a business person would. Only difficulty was accessing an evening meal as this service is not offered; it was hard to find something being overseas tourists. Secure on site parking. Breakfast was of good quality. WiFi was available.

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Helpful?
Thank Matthew L
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear MatthewL, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Michelle Cross General Manager

Badalona, Spain
Reviewed 30 March 2016

Not I’m afraid what I was hoping for. The staff are all very helpful and friendly but it doesn’t make up for the deficiencies in the hotel and their procedures. Firstly the car we had arranged (and the hotel had confirmed) was not waiting for us at the airport. When I called they had no details of the reservation (the...

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Helpful?
Thank Mark R
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Mark R Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 10 March 2016 via mobile

I originally booked at another hotel, but had to move out because I had horrible experience. I moved to Mercure and I was delighted. My experience was all and all positive . The hotel is clean and neat... rooms are nice and welcoming environment. And staff are helpful and friendly. The only downside for this hotel is the reception, it...

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Helpful?
Thank Salma S
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Salma S We appreciate your comments regarding your stay at the Mercure Hotel Randburg. We are pleased to hear that your stay was enjoyable and is always a pleasure to receive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Michelle Cross General Manager

Johannesburg, South Africa
Reviewed 23 February 2016

The hotel is right in the middle of Randburg, next to Brightwater Commons. The staff were pretty friendly - organised a double bed at the last minute instead of twin beds. If you are only staying for one night and it is not a business stay, I would recommend this place.

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Thank 530tinym
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear 530tinym Thank you for taking the time to share your feedback and your experience. We are happy to hear that you enjoyed your stay at our hotel. We hope to welcome you back very soon! Sincerely, Michelle Cross General Manager

Pretoria
Reviewed 17 February 2016

Review collected in partnership with Accorhotels.com
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Thank nnkosi
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Kitwe
Reviewed 30 January 2016

I was offered and paid a discount rate. On arrival I was greeted with a surprise complimentary drink of my choice. Having stayed there a few times in the past year, I have come know a few of the staff members, which gives that personal touch. Although offering only breakfast, the close proximity of a mall, less than ten minutes...

Review collected in partnership with Accorhotels.com
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Thank fredchitalu
Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear Fredchitalu Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

Nomansland, United Kingdom
Reviewed 28 January 2016

We stayed at the Mercure on two separate occasions while on holiday. Staff very friendly and helpful, rooms clean. Bar opening hours a bit random, but could always get assistance. Very central and near to a number of restaurants.

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Thank AliCBrown

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
On the outskirts, facing the new shopping center Brightwater Commons, previously known as the Randburg Waterfront shopping & entertainment centre. 30 min from Jo'burg international airport, 104 air conditioned rooms, breakfast restaurant, bar, 2 conference rooms, secure parking and 24h security. ... more   less 

Additional Information about Mercure Johannesburg Randburg

Address: Cnr Republic Rd & Brightwater Commons Road | PO Box 2438, Randburg 2125, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Randburg
Price Range: $62 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Johannesburg Randburg 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Mercure Johannesburg Randburg Hotel Randburg
Accor Johannesburg Randburg
Mercure Johannesburg Randburg South Africa
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Johannesburg Randburg staff and other travellers.
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Questions? Get answers from Mercure Johannesburg Randburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No great views around except green trees”
 of 5 bubbles Sonieka_EarthAngel, 6 Feb 2017 | Read review
“Rooms on the ground-floor seem to have a stronger wifi signal.”
 of 5 bubbles 688orestiss, 29 Oct 2016 | Read review
“Top floor facing the mall will be quieter”
 of 5 bubbles Sammkins, 27 Oct 2016 | Read review
“Make sure it's a non-smoking room.”
 of 5 bubbles garyaH3413HV, 1 Sep 2016 | Read review
“There are rooms specially allocated for smokers.”
 of 5 bubbles MarleneMB, 1 Sep 2016 | Read review
5 of 5