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Mercure Johannesburg Randburg

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Traveller (61)
Room & Suite (38)
Dining (7)
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Overview
  • Excellent12%
  • Very good47%
  • Average29%
  • Poor4%
  • Terrible8%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
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Reviews (171)
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12
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17
49
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7
12
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41 - 45 of 117 reviews
Reviewed 30 March 2016

Not I’m afraid what I was hoping for. The staff are all very helpful and friendly but it doesn’t make up for the deficiencies in the hotel and their procedures. Firstly the car we had arranged (and the hotel had confirmed) was not waiting for...More

Thank Mark R
Response from Michelle C, General Manager at Mercure Johannesburg RandburgResponded 6 April 2016

Dear Mark R Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 10 March 2016 via mobile

I originally booked at another hotel, but had to move out because I had horrible experience. I moved to Mercure and I was delighted. My experience was all and all positive . The hotel is clean and neat... rooms are nice and welcoming environment. And...More

Thank Salma S
Response from Michelle C, General Manager at Mercure Johannesburg RandburgResponded 16 March 2016

Dear Salma S We appreciate your comments regarding your stay at the Mercure Hotel Randburg. We are pleased to hear that your stay was enjoyable and is always a pleasure to receive feedback. We hope your next visit will be as pleasant as the previous...More

Reviewed 23 February 2016

The hotel is right in the middle of Randburg, next to Brightwater Commons. The staff were pretty friendly - organised a double bed at the last minute instead of twin beds. If you are only staying for one night and it is not a business...More

Thank 530tinym
Response from Michelle C, General Manager at Mercure Johannesburg RandburgResponded 29 February 2016

Dear 530tinym Thank you for taking the time to share your feedback and your experience. We are happy to hear that you enjoyed your stay at our hotel. We hope to welcome you back very soon! Sincerely, Michelle Cross General Manager

Reviewed 17 February 2016

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Review collected in partnership with Accorhotels.com
Response from Michelle C, General Manager at Mercure Johannesburg RandburgResponded 18 February 2016

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Reviewed 30 January 2016

I was offered and paid a discount rate. On arrival I was greeted with a surprise complimentary drink of my choice. Having stayed there a few times in the past year, I have come know a few of the staff members, which gives that personal...More

Review collected in partnership with Accorhotels.com
Thank fredchitalu
Response from Michelle C, General Manager at Mercure Johannesburg RandburgResponded 1 February 2016

Dear Fredchitalu Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Michelle Cross General Manager

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Room Service
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Spa
Restaurant
Details
Price range
US$43 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$43 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (61)
Room & Suite (38)
Dining (7)
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Room Tips
"Ask for room 210 (it is the only one that has been newly-renovated so far)!"
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"All rooms appear to be reasonably okay"
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"WiFi is only 500 Mb per day."
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"One with working and quiet A/C."
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