English Inn

English Inn

429 Lampson St, Esquimalt, British Columbia V9A 5Y9 Canada
the Grounds
Traveller (134)
neat place for a room
Room & Suite (28)
Buffet at reception
Dining (7)

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About

4.0
#1 of 1 hotels in Esquimalt
3.8 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Formerly a set of residences set on 4.5 acres of beautiful gardens, every room at the English Inn is unique. Each offers its own special character amidst the beautiful garden setting and historical architecture of the property. Three types of standard rooms are available from the quaint garden rooms to the deluxe crown suites as well as "The Crown Jewel" the luxurious heart of the English Inn and the 2 bedroom townhouse, great for large families or parties traveling together.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Wifi
Bar / lounge
Room features
Private balcony
Seating area
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Languages Spoken
English, French

Location

429 Lampson St, Esquimalt, British Columbia V9A 5Y9 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 60 out of 100
60
Victoria Intl Airport
24.9 km
See all flights
Inner Harbour Airport
280Reviews2Q+A74Room tips
Traveller rating
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Detailed Reviews
Megan B wrote a review Apr 2012
Seattle, Washington1 contribution6 helpful votes
3.0 of 5 bubbles
Let me first start by saying that I am not picky or hard to please and always make the most of situations. I am REALLY surprised by all the good reviews posted here. My husband and I just returned from a weekend stay at the English Inn. I had a good first impression with the helpful staff on the phone. Upon a last minute check of our confirmation, I realized the dates were one day off of that which I thought had been originally booked. I was so thankful that they were able to work out the details to have a room available for both nights without us needing to move rooms. This is the only reason I gave them as high of a rating as I did.
Our overall feeling about the Inn the whole time we were there was that it has a lot of potential but needs a lot of work in the area of customer service and upkeep. The girls at the front desk were less than friendly and couldn't answer even basic questions about the area (how to get to Butchart Gardens?).
Our room was dirty, the refrigerator didn't work, the lamp was broken, and the shower curtain was covered in mildew. Also, housekeeping never came by our room during our stay. When I mentioned this at checkout the staff member at the front seemed surprised and stated that they should have been by our room.
At breakfast other guests were complaining about the poor service and unattended rooms ( no toilet paper or soap). It seemed like maybe they were really short-staffed for the weekend??? Unfortunately we will not be going back here, but I really hope they can get things together because the property is charming and has a lot of potential.
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Date of stay: April 2012
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ikelmay wrote a review Sep 2012
british columbia251 contributions191 helpful votes
3.0 of 5 bubbles
We took advantage of a special deal with Travelzoo and finally got to take advantage of our reservation during a gloriously sunny weekend in September. The Inn is quite a building, a faux tudor construction dating back to the early 1900's with history and gardens to enjoy.

I understand from locals that this property has gone through some rough times recently and is now under newer ownership. I really want them to succeed as this place is very quirky and has loads of character. It was blindingly obvious though, that the hotel isn't utilising the restaurant for daily meals and that the hotel is running at a low occupancy with very few staff present. There also seems to be a level of repair and renovation going on around the property, which is positive I guess, although it did give the impression of a building being 'fixed'.

First of all, the good points. Our room was in the main building (and I now find that this is an 'upgrade' from the Garden Suites, although I knew nothing about this at the time and for which I was thankful given the size of the spider webs and spiders adorning the exteriors of the garden buildings). Our room was up in the attic and was an unusual but acceptable configuration. The bed was a double (not a queen size) but was firm and very comfortable; the room was spotless, a very nice flat screen TV and lots of towels. The water was very hot, and a very decent pressure (beware though, the temperature can fluctuate).

Now the issues - housekeeping. We arrived at about 1.00 pm to find our room wasn't ready. No problems, we came back at about 3.45 pm to discover housekeeping hadn't authorised room occupancy. Hmm, starting to sound like a shortage of staff here. We wandered around reception and the dining room (breakfast is served here) to find the room littered with debris from the (I am assuming) previous day's special event - a wedding? floral debris, styrofoam peanut packing materials scattered liberally and dead bugs on window ledges. OK, deep breath and ignore. We return the next morning for the continental breakfast to find the place still unkempt, dirty and untouched. An unfortunate visit to the washroom attached to the dining annex revealed overflowing waste baskets, discarded toilet rolls and muddy footprints everywhere. Around the corner, the tablecloths from the event had been stuffed not very tidily behind a curtain. I am no clean freak but 24 hours without a broom or a mop is a bit much. Given that the receptionist is spending her day telling guests to return at 4.00 pm for check-in, she might have cast an eye over the filthy state of the dining room and either picked up a broom or asked housekeeping to pop by and maybe empty bins and break out the sweeping brush.

Without laying it on too thick, you sense this place is trying to make ends meet with the minimum staffing possible; the breakfast person could have passed by for instance, and on replacing the coffee urn, maybe cleared the nearest table and given it a wipe down for the next guest? Or do housekeeping union rules dictate that this task must be assigned to cleaner-upper rather than a picker-upper?

This hotel is quirky, different and interesting. With attention to detail it could succeed, but right now it gives off an air of slight desperation. I imagine the butter pat on the landing table will still be there if we return this time next year.
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Date of stay: September 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Scott&Yeonghee wrote a review Aug 2015
Petaluma, California141 contributions67 helpful votes
3.0 of 5 bubbles
Was hoping for a nice 4 night holiday away from California. We have been to Victoria before. Our B&B that we stayed at was booked so I used trip adviser to find the English inn. Nice grounds and gardens. Quiet area just out of the city of Victoria. HORRIBLE bed. Hard as a rock. Needed upgrade years ago. Continental breakfast, for the cost of this room it should compare to others in the area with a full cooked breakfast. One thing not in the other reviews is that there are a lot of stairs. 38 steps from the parking space in the back to the room floor. If you have a hard time with stairs this place isn't for you.

We would come back only if they received new beds.
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Date of stay: August 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rebecca702016 wrote a review Aug 2021
Victoria, Canada34 contributions5 helpful votes
1.0 of 5 bubbles
I live close by and this place has been under construction for several months, and have no idea when it will reopen. Gone are the beautiful grounds, in their place will be condos, which the people of Esquimalt are looking forward to opening. There is constant traffic of dump trucks and blasting into November this year. I am looking forward to seeing it when it opens but am not going to hold my breath until then.
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Date of stay: August 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: Closed until further notice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vesna M wrote a review Sep 2012
Winnipeg, Canada1 contribution10 helpful votes
1.0 of 5 bubbles
My husband and I were in this hotel for the night, booked through Expedia The evening was so beautiful in Victoria that we didn't want to check in the hotel before 11 p.m., When we arrived in front of the loby, it was dark(no lights anywhere), everything was locked, somehow someone decided to come to the door and asked us what we wanted (we knocked at the door, i was phoning the hotel and could hear the ringing) and told us that as a late check in, we should use the phone which was broken and not in place?? Then she was walking with us with a flash light in her hand to "Carriage House" where we were supposed to have a room. The room or bathroom was in the process being painting; the smell was horrible and there were some spiders and bugs, i didn't want to stay there, The lady said that she is going to find another hotel for us because she doesn't have any rooms available in the "Manor"... Wasn't succesful, gave us a room in "Shakespeare house", full of spiders, Imagine what kind of sleep we had??
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Date of stay: July 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Please go somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ybug wrote a review Jan 2015
18 contributions23 helpful votes
1.0 of 5 bubbles
i have stayed at the Olde England Inn before it became the "hotel hell" that now has taken possession. My family and I had been coming here often in the 70's and 80's, and my late husband and I spent our honeymoon here in the early 90's. Back then the grounds were beautifully maintained, with the Anne Hathaway cottage open to the public. I remember a charming English garden in front of the cottage, with beautiful Hollyhocks and fragrant roses. I was even lucky enough to have stayed there once when a professional roof thatcher was completing a re-thatching of this lovely structure. The year we spent Christmas there in the Romeo and Juliet Suite was one I'll never forget. They had a traditional Christmas meal, complete with the staff, in period costumes. The tradition was for staff members to carry a whole roast pig through the dining room while singing old traditional carols. So many wonderful memories. Imagine my shock and dismay when I again visited Victoria less than 10 years ago and although staying at the Empress, we came out to visit the Olde England Inn for old times sake and finding the place virtually unrecognisable. I felt as though someone had kicked me in the stomach. I had NO idea the place had changed ownership, and had deteriorated beyond recognition. I won't go into detail, for that you can read the one-star reviews. I truly felt as if a dear old friend had died. How could this happen? Thomas Hardy was right.
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Date of stay: February 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
roadtripbound wrote a review Jul 2012
Courtenay,B.C.111 contributions91 helpful votes
1.0 of 5 bubbles
This is the dirtiest hotel we have ever been too. There was mold and peeling paint in the washroom not to mention little worm looking bugs. The internet wouldn't work and there was not enough light in the room to even read. This property has been let go and is in obvious need of more staff and a larger operating budget. We actually left and didn't stay.

The pictures on the website show well kept garden and lots of charm. Not so much. I am shocked that this hotel got such high reviews. I have worked at hotels and resorts for the past 25 years and regularly go on holidays. This was the worst ever. Period.
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Date of stay: July 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheValueTraveler1 wrote a review Jul 2016
Smyrna, Tennessee9 contributions7 helpful votes
+1
1.0 of 5 bubbles
The English Inn is in a word, awful. There is no air conditioning and there are not any screens in the windows. It is in desperate need of repairs and the management staff are extremely rude. We asked for our money back, due to the lack of air conditioning and the management refused to refund us.

They claim that the building is too old to have an air conditioning system. Apparently it is also to old to allow for painting and repairs.

We were told by the manager to "open the door to the balcony" if we wanted fresh air. Considering that our room opens up to the woods, this seemed like a ridiculous proposal
for an alleged high end inn.

When my wife requested a refund, the manager became belligerent and got in my wife's face and proclaimed that refunds are not their policy. The assistant manager then said that she would not "entertain this discussion" and asked us to leave and called the police. I was told by the manager, to get in my car if I wanted air conditioning.

The place is in desperate need of paint and repairs as indicated by the pictures below.

Even the housekeeping services are in disorganized. I caught a glimpse of the cleaning closet next to our room and it looks like the housekeeping supplies were just thrown in the room with no rhyme or reason.

If you're idea of a high end hotel is staying in a room that has the air circulation of a petri dish, then the English Inn is the place for you.
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Date of stay: July 2016
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: According to the manager, none of the rooms have air conditioning or screens.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S wrote a review Jul 2012
Bellevue, Washington27 contributions20 helpful votes
1.0 of 5 bubbles
I was looking for places to stay on Hotwire and looked for a 4 star hotel near Victoria. Since Hotwire doesn't tell you name until you book, I got this place for $97/night + tax ($117.43 total).
The TripAdvisor score looked OK, and I didn't think much more about it until I was on the ferry from Vancouver. The Yelp reviews alarmed me and I scrutinised the TripAdvisor ones which did nothing to improve matters. Still, I gave it a chance and drove there with my daughter in tow.
At the risk of being repetitious, it is in a residential area with nothing nearby. There do seem to be bus stops nearby, but you'd really want a car to get anywhere.
It looks like something out of Hammer House of Horrors: overgrown grounds, decrepit looking buildings that need at least a coat of paint (one has a tarp over the roof). I pulled up to the hand print marked glass front door and peered in at the dark and dingy interior of the main house, got back in my car, drove around the parking lot to check out the rest of it and went to the Marriott in Victoria. Had it just been me, I might have risked it and written it down to experience, but with a young child, I don't think so.
Four star resort? They are having a laugh! And they've got my 120 bucks.
The last word goes to my daughter who said: "It looks yuck."
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Date of stay: July 2012
1.0 of 5 bubblesLocation
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anita W wrote a review Sep 2012
Courtenay, Canada4 contributions8 helpful votes
1.0 of 5 bubbles
The pictures on the website do NOT match up to the condition. Crown Jewel had no sparkle! The room was big, but outdated and neglected.
Bathroom had 2 sinks,std bathtub with a cheap shower head that I couldn't even stand under.
The cold water tap didn't work well. The comp'd bath products are re-used, plastic bottles that they refill with ?, One sm bar of soap we shared between 2 sinks and the shower & no hair dryer.
The laminate floors hadn't been cleaned well in ages. I stepped on a used bandaid that was under the side of the bed area. Breakfast...terrible. No kitchen so we had apple/orange, yogurt and croissant. Next year we'll find another jewel to stay at!
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Date of stay: September 2012
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: book elsewhere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GlenysP968 asked a question Apr 2016
24 contributions19 helpful votes
Is the restaurant open?
Answer from English I
Victoria, Canada
Thank you for thinking of the English Inn. At this time, we are a catered venue only for our events. However, this is a consideration of the owner who has recently purchased and also has some wonderful plans for the future of our property. Presently, we serve a lovely continental breakfast for our overnight guests.
Don G asked a question Jun 2015
Bremerton, Washington15 contributions9 helpful votes
garden rooms look small........
rebecca702016 wrote a tip Aug 2021
Victoria, Canada34 contributions5 helpful votes
1.0 of 5 bubbles
"Closed until further notice."
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Janet M wrote a tip Jan 2017
Calgary, Canada5 contributions4 helpful votes
4.0 of 5 bubbles
"View first"
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Mokara7 wrote a tip Nov 2016
1 contribution2 helpful votes
5.0 of 5 bubbles
"All the rooms are unique and quaint and lovely!"
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Pam C wrote a tip Sep 2016
Langley City, Canada6 contributions5 helpful votes
3.0 of 5 bubbles
"Crown rooms are large. Hotel is quiet."
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charlesodonnell wrote a tip Aug 2016
Seattle, Washington367 contributions216 helpful votes
4.0 of 5 bubbles
"Room #2 has a peek a boo view of the ocean"
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Not the right property for you?
There are more places to choose from in the Esquimalt area.
ALSO KNOWN AS
english hotel victoria
FORMERLY KNOWN AS
Olde England Inn
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictEsquimalt
NUMBER OF ROOMS
25
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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English Inn - Reviews & Photos

Frequently Asked Questions about English Inn
Which popular attractions are close to English Inn?
Nearby attractions include Saxe Point Park (0.6 km), Macaulay Point Park (0.5 km), and Bullen Park (0.5 km).
What are some of the property amenities at English Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at English Inn?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at English Inn?
Yes, free parking is available to guests.
What are some restaurants close to English Inn?
Conveniently located restaurants include Spice Valley Indian Cuisine, Restaurante La Tortilla Mexicana, and Sunnyside Cafe.
Does English Inn offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at English Inn?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to English Inn?
Many travellers enjoy visiting Legislative Assembly of British Columbia (2.7 km), Craigdarroch Castle (4.7 km), and Empress Hotel National Historic Site of Canada (2.9 km).
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