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! Architectural Gem! The hotel is located in the middle of the Historic Center and just 5 minutes away from the airport. It is classified as the only hotel that combines the charm of the colonial era in its 47 rooms and 6 meeting rooms with Wi-Fi and capacity up to 1000 people with the...
The hotel itself is a well preserved monastery and a must visit in Popayan. The decoration like the chandlier and chairs along the corridor are charming. It's centrally located, just next to the church of San Francisco, with restaurants around. And it's just a few...More
Response from Hotel D, Director de Recepción at Hotel Dann MonasterioResponded May 8, 2017
Many thanks for your comment and mainly for your visit to our Hotel Dann Monasterio, our priority is you and our mission is always to guarantee the best service. Your comment has been shared with our team.
We hope to have you soon...More
well located in central Popayan
nice atmosphere, antique monastery, room furniture so-so
quite noisy due to absence of noise insulation
old style restaurant, quite attentive service, acceptable breakfastMore
Response from Hotel D, Director de Recepción at Hotel Dann MonasterioResponded March 27, 2017
A warm welcome and thanks from our team at the hotel Dann Monasterio, your comment is for us an aid to improve the services of the hotel, take corrective actions to implement and these skirts happen again at a next opportunity.
This hotel could be stunning but isn't. We arrived about 1.30 and was told that check was in 3 pm. We said ok and would have some lunch. About 10 minutes later we were shown to our room. The room was quite small and we...More
Thank karina d
Response from Hotel D, Director de Recepción at Hotel Dann MonasterioResponded February 20, 2017
Dear Mrs. Karina
We greatly appreciate your feedback and feedback on your experience at our Dann Monasterio hotel.
We will review the issue that you comment with due care in order to identify what could happen as our priority is always to meet the expectations...More
In spite of the really magnificent building and excellent location just on the edge of the historic quarter, this hotel does not live up to its 5 star rating. We were initially given a very large room looking onto a noisy street. They kindly agreed...More
1 Thank Jennifer P
Response from Hotel D, Director de Recepción at Hotel Dann MonasterioResponded February 10, 2017
Dear Mrs. Jeniffer.
A warm welcome from the Hotel Dann Monasterio; We appreciate the time spent exposing your experience with us.
We will review the topics presented during your stay at our Dann Monasterio hotel to identify what could happen as our priority is always...More
After a really low budget stay in Villavieja we decided to have a night at a fancy hotel with hot running water, a nice and good bed and some luxury.
It was a deception to say the least. By entering you could feel the grandeur...More
Response from Hotel D, Director de Recepción at Hotel Dann MonasterioResponded February 3, 2017
A warm welcome from the Hotel Dann Monasterio; Thank you for having visited us and for your comments on the services and products that the hotel has; According to your comments we thank you for helping us to improve services; With regard to...More