Hotel Isla Seca

Hotel Isla Seca

Camino Costero Ruta F-30-E No 31, Zapallar Chile
Traveller (284)
Bedroom
Room & Suite (67)
Pool & Beach (31)

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About

4.0
#1 of 2 hotels in Zapallar
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Hotel Isla Seca is a unique European-style boutique hotel, which tells the story of Zapallar. It has an incomparable ocean views, luxury accommodations and first class service. This together with the exquisite hand-picked selection of Restaurant Cala will make your stay a unique story!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Tennis court offsite
Meeting rooms
Baggage storage
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Board games / puzzles
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Housekeeping
Private balcony
Room service
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
English, French, Spanish, Italian and 1 more
503Reviews7Q+A51Room tips
Traveller rating
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Detailed Reviews
markjay wrote a review Feb 2020
Scottsdale, Arizona
3.0 of 5 bubbles
We are a U.S. couple in our late 60s who have done a lot of high-end travel throughout the world. We spent three nights at the Hotel Isla Seca in January.

The hotel and its surroundings are beautiful. Our premium matrimonial room was very comfortable with a magnificent ocean view. The pool area is great. The town of Zapallar and the beach walk are delightful. The nearby casual fish restaurant, Chiringuito, has the freshest seafood at reasonable prices.

All these positive aspects of our stay were offset by unfriendly service, perhaps because we don’t speak much Spanish, but it seemed to be the case that the staff were instructed not to smile or greet guests, whether Chilean or not. We had the impression that management feels that the hotel would be more efficient without guests. No wonder that there were few people dining in the hotel restaurant.
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Date of stay: January 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Our premium matrimonial room, 304, had a great view and nice terrace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MaryAnnMcCawleyLandi, Gerente at Hotel Isla Seca
Responded Feb 11, 2020
Dear guest: First of all I would like to thank you for your time to informing us in detail about your stay in our hotel, after reviewing what you inform us, I would like to express my sincere apologies for what you mention, we will do an in-depth review to improve on each of these situations and ensure a much better service and also very friendly staff I hope you give us the opportunity to show that we can provide a much better experience. Best regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pedro O wrote a review Jan 2024
Santiago, Chile
4.0 of 5 bubbles
We have been with my wife several times at the Hotel Isla Seca, the last one in January 2024, the Hotel in general is comfortable, offers good service and its rooms are good, although they are not very spacious, it has a beautiful view of the sea in the pool area, except for some cables from the public electricity service that are right in front, which makes the view less attractive. The natural environment and its proximity to the beautiful Zapallar beach are one of its best attractions. The bad thing, I think that the hotel lacks maintenance, painting walls, painting the pool, beautifying the gardens, and improving details such as that the minibar in the rooms works, that there is no lack of soap or shampoo in the bathroom, or the remote control of the TV.
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Date of stay: February 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Velasco, Propietario at Hotel Isla Seca
Responded Feb 19, 2024
Thank you so much for you comments. We will work on them for sure. We hope to see you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gerriethijs wrote a review Jan 2020
Loenen aan de Vecht, The Netherlands
4.0 of 5 bubbles
A pleasant hotel in a nice place, with wonderful view on the bay.
Breakfast was very good, but don't eat diner in the restaurant when you have a serious glutenproblem.
I should advice evenso not to have dinner here, the service was very bad; a nice girl, but so unbelievably slowly.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Ask for bayview
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sergio V wrote a review Feb 2020
2.0 of 5 bubbles
I came to this Hotel in late 2018 and had a wonderful experience. So I decided to go back in February 2020. I had a bad experience this second time.

The biggest issue that I had was an annoying noise coming from the bathroom, associated with a water pressure problem. First, the staff did not believe us (!!!). The second time we complained, they checked the bathroom but did nothing. The third time we complained, they sent someone to hear the noise and did nothing. They never offered to change the room. As a result, we spent two nights almost without sleeping. When we checked out, we complained again, and they offered a 10% discount to compensate for the problem.

Still, those two nights I could not sleep well ruined my weekend. I never expected a hotel at the level of the Isla Seca Hotel to provide such a bad experience.

The second problem that I had connected with the impossibility of fully enjoying the swimming pool area. That area has a nice view and a relaxed atmosphere, but it almost impossible to get one of the "reposeras" (the beach chairs that are used to lay down). They just have too many people trying to use them and customers compete to get them. After a couple of hours waiting for a reposera (I wated in the restaurant while having a drink), only one reposera became available, but we needed two (I was with my wife). I wonder what the purpose of having such a beatiful area is, if customers cannot fully enjoy them.

To be fair, it is important to say that the building is cute, the views are good, and the hotel located in one of the most exclusive areas of the Chilean coastal areas. It takes around 15 minutes to walk to the beach through a forest trail and the staff is friendly. The breakfast is ok, but not at the level you might expect from the price you pay.
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Date of stay: February 2020
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Do not get Room 105 and try to avoid the South Building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MaryAnnMcCawleyLandi, Gerente at Hotel Isla Seca
Responded Feb 11, 2020
Dear Guest: First of all I want to thank your comments and at the same time offer our apologies for not having fulfilled your expectations, I find it very unfortunate not to have been able to provide a much more pleasant stay, it does not represent our spirit of service and attention, we really feel very ashamed for What you tell us. I will investigate and follow up on each situation, so that the teams involved can improve and give much more importance to the details and problems that our guests may have. Again we are very sorry, but I can assure you that we will make all our efforts to ensure that we provide a much better experience in an upcoming stay, where I would personally like to receive it. Regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaston B wrote a review Feb 2020
Manantiales, Uruguay
1.0 of 5 bubbles
This is a very well located boutique hotel. It is a nice house, very close to the ocean and to the trails near Zapallar.

The rooms are reasonably well decorated and comfortable.

Service is very poor:
Slow check in, people complaining at the front desk about inconsistencies in their reservation.
We asked for a half an hour late check out which was denied, like all the rooms are going to be serviced exactly at 12 noon.
The hotel bar service was closed by 11PM on a Saturday summer evening.
Buffet breakfast was of very poor quality.

Not a keeper.
Read more
Date of stay: February 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DavidCope wrote a review Feb 2020
Winchester
2.0 of 5 bubbles
Marvellous potential with great ocean views with lovely public rooms. However.....No apparent management or staff guidance. Breakfast starts at 8AM but many items only arrive by 8.30. Constant crash bang wallop in dining room as chairs & tables with no noise softeners moved around. Some bedrooms in distant annexe and some bathrooms with tiny showers - careful not to drop the soap. Lovely poolside garden has lack of sunbeds. Somebody needs to take control. Evening menu limited but food excellent. Reception often manned by non English speaking staff.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TR86 wrote a review Jul 2020
1.0 of 5 bubbles
We live in Chile from the US and like most Chilean hotels and institutions the service at Isla Seca was absolutely horrible. We did not have one isolated event but nearly everything we needed at the hotel was difficult. I will say in all of Latin America it is Chile is not known for warm hospitality or service. The check in was very unfriendly and receiving attention in the restaurant was impossible. Many of the things on the menu were not even available in what is considered semi-high season. Unfriendliness is common and expected in Santiago, however we had hoped in an upscale tourist hotel things would be different.

I will say this hotel is beautiful and has immense potential. A good management team could turn this around in no time.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luz María C, Atención al huésped/Recepción at Hotel Isla Seca
Responded Jun 13, 2022
Thank you very much for your feedback, we will work hard to improve.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
maurice679 wrote a review Jul 2023
Sydney, Australia
5.0 of 5 bubbles
From checking in to seeing our room overlooking the sea, nice and clean, bed was perfect.
The restaurant staff were most helpful from serving our late arrival lunch despite us not talking spanish too well met our needs perfectly, plus the pisco sour was superb and well as the food.
Highly recommend staying - I've been a business traveller for on 30yrs and this 0ne had the pleasure my wife joining me and she was most impressed with our stay at Isla Seca, we will be back !
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Velasco, Propietario at Hotel Isla Seca
Responded Sep 6, 2023
Thank you so much Maurice for your kind comments. We really hope to see you again soon. Best.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jose p wrote a review Nov 2023
Santiago, Chile
5.0 of 5 bubbles
Very beatiful Hotel, with a wonderful sea view.
Cozy and so confortable suites.
A gourmet resturant with a delicious menu and very good wines.
Very friendly and executive personnel.
Located in a wonderful and one of the most exclusive coastal town in Chile.
Easy to arrive from Santiago de Chile ( a short 2 hours trip).
Near the beautiful beach of Zapallar with treks over the marine rocks
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Velasco, Propietario at Hotel Isla Seca
Responded Dec 5, 2023
Thank you so mucho for your comments. We hope to see you again soon and have a wonderful time
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Timmy T wrote a review Feb 2023
Washington DC, District of Columbia
+1
5.0 of 5 bubbles
Wonderful hotel, very clean, great service, and the kitchen turns out good and attractive choices. Best of all, you can nearly walk to my favorite restaurant in all of Chile, El Chiringuito! When I return, which since soy chileno de corazon, I will, we will be staying here!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Camila Velasco, Propietario at Hotel Isla Seca
Responded Feb 24, 2023
Thank you so much for your wonderful comments. We really hope to see you again very soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Luz María C
Hola Gonzalo, La calefacción está funcionando correctamente en el hotel. Con respecto al aislamiento acústico, ha sido siempre el mismo no ha empeorado ni mejorado. Espero haber resolvido tus dudas, Saludos cordiales
Answer from Paola daniela G
Cordoba, Argentina
Es por un problema personal q me quede sin estadía y soy argentina muchas gracias 🙏por entender!
Denise U asked a question Mar 2018
Santiago, Chile4 contributions3 helpful votes
Totalmente disconforme con el servicio de mucamas. No puede suceder que quieran ingresar a la habitación si uno no responde a las 20:30 hrs para ofrecer toallas adicionales cuando el check in es a las 16:00 (invasion a la privacidad) Tampoco quedé para nada conforme con el servicio de reserva cuando, en vez de reservar a través de Booking u otro medio, solicité en varias oportunidades vista al mar y resulta que la habitación era en la esquina, frente a una palmera y sin balcón. Cual fue la respuesta del personal de recepción? “No podemos cortar la palmera” (una falta de respeto). Almuerzo, el Garzón no sabía el menú del día (siendo solo 3 entradas y 3 fondos para memorizar, no creo que sea muy difícil). Una vez recibida la comida, literalmente, se han olvidado de nosotros. 30 min después de haber terminado de comer, no recogieron ni los platos, no ofrecieron un café, nada. Tuvimos que levantarnos a pedir que por favor nos cobren la cuenta. En la cena, lo mismo, nunca recogieron los platos pero sí se preocuparon de cobrar la cuenta. No entiendo realmente el servicio de restaurante que tienen. Respecto al desayuno, esperando 20 min para que volviesen a traer al salón tazas limpias. Que puedo decir? Recomendarlo? No lo creo. No hay relación Precio-Calidad. Habitación: se recomienda limpiar las cortinas de la habitación 206, ya que tienen hongos. Sugerencia: un “hotel” no puede tener una señal de wifi tan mala. No he podido conectarme desde la habitación en ningún momento. Por ende, se sugiere quitar el papel ordinario de clave de la mesa de noche si es que no se recibe señal. Como lo valoraría? Como un hotel con mucho potencial si pusiesen atención a los pequeños detalles de servicio y personal. Lamentablemente, con esta última experiencia ha cambiado mi perspectiva de lo que imaginaba, luego de mi primera visita hace 2 años atrás.
Answer from loretorox
Chile11 contributions4 helpful votes
Gracias a vivas.
Answer from Ines C
Buenos Aires, Argentina39 contributions9 helpful votes
para mi es una excelente decision
Mauricio A wrote a tip Jan 2023
2 contributions
4.0 of 5 bubbles
"Ocean view and suite with a terrace."
Read full review
Sergio V wrote a tip Feb 2020
11 contributions28 helpful votes
2.0 of 5 bubbles
"Do not get Room 105 and try to avoid the South Building"
Read full review
markjay wrote a tip Feb 2020
Scottsdale, Arizona216 contributions180 helpful votes
3.0 of 5 bubbles
"Our premium matrimonial room, 304, had a great view and nice terrace"
Read full review
gerriethijs wrote a tip Jan 2020
Loenen aan de Vecht, The Netherlands15 contributions4 helpful votes
4.0 of 5 bubbles
"Ask for bayview"
Read full review
Nickpeg wrote a tip Jan 2020
Wake Forest, North Carolina264 contributions141 helpful votes
3.0 of 5 bubbles
"Get a room with a balcony."
Read full review
Not the right property for you?
There are more places to choose from in the Zapallar area.
PRICE RANGE
C$174 - C$205 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
isla seca hotel zapallar, isla seca zapallar
LOCATION
ChileValparaiso RegionZapallar
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Isla Seca - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Isla Seca
Which popular attractions are close to Hotel Isla Seca?
Nearby attractions include Zapallar Beach (0.7 km), Playa Cachagua (4.5 km), and Playa Chica (4.6 km).
What are some of the property amenities at Hotel Isla Seca?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Isla Seca?
Top room amenities include a minibar, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Isla Seca?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Isla Seca?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Isla Seca?
Conveniently located restaurants include Cafetería Emporio Don Matias, La Quebrada Restaurante, and El Chiringuito.
Are there opportunities to exercise at Hotel Isla Seca?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Isla Seca?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Isla Seca?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Portuguese.
Does Hotel Isla Seca have any great views?
Yes, guests often enjoy the ocean view available here.
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