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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    2017-07-31 2017-08-01
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    US$308US$445
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    Traveller (15092)
    Pool & Beach (3804)
    Room & Suite (2494)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
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    Rooms
    Jul 31Aug 1
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,767)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    4,161 - 4,165 of 10,530 reviews

    Reviewed 30 October 2014

    We traveled with Apple to the Valentin. It was our second trip to Riviera Maya. Last trip we stayed at Excellence. This trip was recommended by our travel consultant, Ursala Mata of Cary Travel Express. We were very pleased with the hotel. It was very...More

    6  Thank Albert M
    Response from F T, Customer Care at Valentin Imperial MayaResponded 1 November 2014

    Dear Albert M, We would like to thank you, on behalf of every employee at the Valentin Imperial Maya. Your comments were truly a pleasure to read and I appreciate that you took the time to share your experiences with the Trip advisor community. We...More

    Reviewed 30 October 2014

    The Valentin Maya exceeded all of our expectations. We're finding it very difficult to plan our next vacation knowing it likely won't measure up to our experience at this resort. The Valentin Maya provides a level of quality, service, and luxury that rivals many 5-star...More

    4  Thank Ryan D
    Response from F T, Customer Care at Valentin Imperial MayaResponded 1 November 2014

    Dear Ryan D, Thank you for taking a moment of your time for sharing your observations about your recent vacation at the Valentin Imperial Maya. We are pleased to know that you had a very good time in our resort. We hope to receive you...More

    Reviewed 29 October 2014

    We have been to at least 10 Riviera Maya hotels in the last 7 years. The VIM is definitely not a 5 star hotel. We are presently staying at this hotel, the staff are friendly, the food is not bad, rooms need to be updated....More

    13  Thank Francine Q
    Reviewed 29 October 2014

    Two weeks in paradise, food great, service, accomdation great, cannot fault this place second time there will be there a third, hopefully. Would definitely recommend this hotel, one of the Riviera finest.More

    5  Thank mcminnxx
    Response from F T, Customer Care at Valentin Imperial MayaResponded 30 October 2014

    Dear recent guest from the UK, We would like to send you our warmest appreciations for taking the time to write an excelent review about your recent stay at the Valentin Imperial Maya. The VIM staff will be truly motivated by your kind words about...More

    Reviewed 29 October 2014

    Just returned from an 8 day stay at the Valentin Imperial the resort is great. The staff is extremely friendly and accommodating. The French, Indonesian, and Ginger restaurants were our favorite. The beach was beautiful just a bit of waves. Raphael from the entertainment team...More

    1  Thank Sabina B
    Response from F T, Customer Care at Valentin Imperial MayaResponded 30 October 2014

    Dear Sabina B, Thank you very much for your review, It is very important for us to know that you had a great stay, our VIM team (especially Rafael from the Go team)is one of the most motivated as we love to know that our...More

    Iberostar Grand Hotel Paraiso
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    8,510 reviews
    #24 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$296 - US$628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Travelocity, Booking.com, Expedia, Hotels.com, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
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    Traveller (15092)
    Pool & Beach (3804)
    Room & Suite (2494)
    Dining (1443)
    Hotel & Grounds (7601)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
    Nearby
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    Ask a question
    Questions & Answers
    Kevin L
    19 July 2017|
    Answer Show all 2 answers
    Response from Steve P | Reviewed this property |
    Check out Xcaret or Xel-Ha if you want a fun, adventure filled day. - consider swimming with the Dolphins during your visit. Xcaret can easily be all all-day adventure if you stay for the evening show. Xcaret has a small... More
    0
    Votes
    Michelle C
    19 July 2017|
    Answer Show all 2 answers
    Response from Steven501964 | Reviewed this property |
    We took a private transfer with Olympus tours and it was about 20-25 minutes.
    0
    Votes
    susantY2424XH
    19 July 2017|
    Answer
    Response from Steven501964 | Reviewed this property |
    Yes, it's a spread out resort and you can call for a golf cart to take you to the restaurants, lobby or wherever you want to go.
    0
    Votes
    Room Tips
    "We stayed in room block 4, which was close to the pool and swim up bar."
    Read review
    "Building 7 on the lazy river is great. The emerald rooms have a limited beach/ ocean view and a limited beach..."
    Read review
    "Emeralds offer the ocean and beach view. Golden rooms offer quite and beautiful scenic views."
    Read review
    "Building 8 (if you want a bigger room), Building 5 was just right!"
    Read review
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