We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Valentin Imperial Maya

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Valentin Imperial Maya
Valentin Imperial Maya
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,280 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Valentin Imperial Maya
See the most recent reviews
Showing 10,099: English reviews
Omaha, Nebraska
Reviewed 24 June 2014

Valentin went well above my expectations. It was the most relaxing vacation that I have ever had. The service is the best around and includes all the staff, but particularly the concierge group. I love the daily journals that we would receive in our room daily to explain the activities going on that day. Only negative is if you are...

 Report
Helpful?
3Thank Daren P
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Daren P, We would like to send you our warmest appreciations for taking the time to write a review about your recent stay at the Valentin Imperial Maya. We are pleased to know you had a good and relaxing time in our resort. It will be always a pleasure to welcome you back at Valentin Imperial Maya. Receive our...

Lebanon, Connecticut
Reviewed 24 June 2014

My fiancé and I traveled to this resort for a week, where he proposed to me. The only down side to our trip (which was completely out of the resort's control) was that it rained EVERY day we were there. It literally down poured because there was a tropical storm nearby. There were other resorts that were so flooded, we...

 Report
Helpful?
4Thank Aquarius695
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear recent VIM Guests from Columbia, Connecticut We would like to thank you, on behalf of every employee at the Valentin Imperial Maya. Your comments were truly a pleasure to read and we appreciate that you took the time to share your experiences with the Trip advisor community. We also have carefully reviewed the information you mentioned above and regarding...

Philadelphia, Pennsylvania
Reviewed 24 June 2014

I just returned from my 1st visit to this resort. I am a travel Agent and recommend this resort to many of my clients. This June 2014 I was able to experience it for myself. I traveled with my husband and another couple; we were both booked in the Silver Suite, which is Building 1 and 2. We were in...

 Report
Helpful?
8Thank pactravel
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Recent VIM guests from Filadelfia, Pensilvania, We are pleased to learn that your stay at Valentin Imperial Maya met your expectations! The fact that we continue to receive positive reviews from our guests is proof of our commitment to consistent and quality service. We are so happy to hear that the efforts and dedication of our staff and the...

Newark
Reviewed 23 June 2014

The service was 2nd to none. What a wonderful place to stay. This was our 3rd trip to Mexico and hands down this was the best resort to be at. There are so many actitives to do durning the day and night. The website doesn't due justice to how much there is to do. Make sure to see Edgar and...

 Report
Helpful?
Thank rsralutze
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear rsralutze, Thank you very much for your wonderful comments and for taking the time to post your review on Trip Advisor. We would like to express our deepest gratitude for your feedback and suggestions as they are very valuable to us. We really appreciate you let us know we are providing a good service. We look forward to serving...

Dallas, Texas
Reviewed 22 June 2014

The resort was amazing! I don't think our honeymoon could have been any better. Best food and service I've ever had in my life. I highly recommend booking through Edventure tours before arriving at the resort. It is much cheaper to book ahead of time and this tour company picks you up at your hotel. We did the whale shark...

 Report
Helpful?
3Thank Megan S
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Megan from Dallas, Texas Thank you for taking the time to write your feedback regarding your stay at the Valentin Imperial Maya. We are pleased to read your positive comments , It is a pleasure to know that you enjoyed our services and facilities. Thank you for recommending our property. It will be always a pleasure to welcome you...

Springfield, Virginia
Reviewed 22 June 2014

Let me first say that we absolutely love this resort! We were so impressed with it the first time, it surpassed our expectations the second. We went to the Valentin two years ago for our honeymoon and again for our anniversary. They really updated things that made it better on this visit. They had the poolside grill everyday making great...

 Report
Helpful?
5Thank ctina08
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear ctina08, Thank you for such wonderful comments regarding your honeymoon at our Valentin Imperial Maya. We know that our Associates will be truly motivated by your kind words about your experiences. Thank you for recommending Valentin Imperial Maya. Please do not forget that we will be pleased to welcome you back at any time. Kind regards,

Burlington, Wisconsin
Reviewed 22 June 2014

We have never been to an all inclusive or any resort at that so we didn't know what to expect. I cannot believe the beauty of the resort. The food was amazing, the entertainment was really good and the room was perfect. We stayed in the Junior Swim Up and the lazy river area was nice and quiet. We spent...

 Report
Helpful?
Thank Corina S
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear CorinaFrom Burlington, Wisconsin Thank you very much for your lovely comment about your recent stay at our Hotel. We will make sure to tell all our staff members what a great job they are doing and to keep up the good work! We cannot wait to welcome you back for the 2nd time to spoil you and make you...

Atlanta, Georgia
Reviewed 22 June 2014

We went to Valentin Imperial Maya for our wedding anniversary and stayed 6 nights this month and loved it. This is the 8th all inclusive we've been to in the Caribbean (the 6th in Mexico) and may be the best one yet. We stayed in a Deluxe Jr. Suite on the 2nd floor. It was clean and quiet. it didn't...

 Report
Helpful?
4Thank Tom B
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Tom B, Thank you for having chosen our resort for your recent vacation and for such a special occasion as your Anniversary was. Your comments made us so happy and so proud to work in this little piece of Paradise. We have carefully considered each and every comment mentioned regarding our privilege package and we can assure you that...

Maryland
Reviewed 21 June 2014

Overall My husband and I just returned from our 7-night stay at Valentin Imperial Maya and had a wonderful time. The resort is beautiful with lots of landscaped walkways. We stayed in building 1 in a Silver Junior Suite and loved the large Jacuzzi tub and comfortable king sized bed. The resort is quite large, but building 1 is located...

 Report
Helpful?
4Thank ripcorde
F T, Director de Relaciones con Clientes at Valentin Imperial Maya, responded to this review

Dear Recent VIM Guests from Maryland Thank you for such wonderful comments regarding your vacation at our VIM. It brings us great pleasure to read reviews such as yours. We truly appreciate the feedback of your experiences and we are very happy to hear that we were able to surpass all expectations . We took good note of your observations...

Essex
Reviewed 21 June 2014

Have stayed on the Riviera Maya twenty times over the past ten years. Vacationed at Secrets, Excellence, Eldorado establishments etc always staying five star. We found that the Valentin Imperial compares very well with all of these. The cuisine in fact has been superior to all of the resorts named above. The hotel itself is located on a very secluded...

 Report
Helpful?
4Thank Essexvacationer
F T, Customer Care at Valentin Imperial Maya, responded to this review

Dear Essexvacationer, We appreciate your preference in visiting the Valentin Imperial Maya and taking the time to write your positive impressions. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. Thank you for staying with us, and we look forward to be able to welcome you back in your...

15,179 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14584)
Viewed
Dining (1345)
Viewed
Pool/Beach Area (3594)
Viewed
Hotel & Grounds (2681)
Viewed
View from Room (518)
Viewed
Room/Suite (1580)
Viewed
Bathroom (241)
Viewed
Business Centre/Function Rooms (35)
Viewed
Family/Play Areas (41)
Viewed
6:27
Videos (21)
Viewed
Other (4528)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Aerial Photography (54)
Viewed
Beach (11)
Viewed
Deluxe Junior Suite (49)
Viewed
Emerald Junior Suite (46)
Viewed
Golden Junior Suite (51)
Viewed
Golden Junior Suite (Swim Up) (57)
Viewed
Imperial Suite (77)
Viewed
Main Pool (42)
Viewed
Dining (39)
Viewed
Silver Junior Suite (52)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Pool/Beach Area (11)
Viewed
View from Room (2)
Viewed
Family/Play Areas (16)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Dining (6)
Viewed
Other (35)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Secreto
14.1 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#55 of 212 in Playa del Carmen
4,656 reviews
2.1 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,563 reviews
4.1 km away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
13.2 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,820 reviews
17.6 km away
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Pe...
#19 of 212 in Playa del Carmen
7,842 reviews
10.7 km away
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun
#34 of 212 in Playa del Carmen
8,937 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star Adults-Only (18+) All-Inclusive Resort is located a short 25 minutes from Cancun International Airport in the Riviera Maya. Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in Mexico. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulum, Coba, and Chichen Itza, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya. Escape into a world where your every wish is our command. Come indulge yourself....You deserve it! Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices. ... more   less 

Additional Information about Valentin Imperial Maya

Address: Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa del Secreto
Price Range: $386 - $835 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Valentin Imperial Maya 4.5*
Number of rooms: 540
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Hotels.com and Jetsetter so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Valentin Imperial Maya Hotel Playa Del Carmen
Valentin Imperial Riviera Maya
Valentin Imperial Maya Riviera Maya, Mexico
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Valentin Imperial Maya staff and other travellers.
2,113 questions
Ask a question

See all questions (2113)

Questions? Get answers from Valentin Imperial Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in Building 2, LOVED it, close to pool & night life, but never heard any of it from room & not a long walk to beach/food!”
 of 5 bubbles tracyn756, 21 Mar 2017 | Read review
“Emerald Suites building 11 & 12 second floor beautiful view very private”
 of 5 bubbles Jackielon, 21 Mar 2017 | Read review
“Value in upgrading the room”
 of 5 bubbles X554XAnickm, 21 Mar 2017 | Read review
“The Emerald rooms are oceanfront so spend the extra money for them. You can't beat the view and the sound of those waves.”
 of 5 bubbles coldcanadian2017, 20 Mar 2017 | Read review
“We loved being on the third floor. I will say building 1 seems to be in a somewhat noisy area. But we didn't have a problem sleeping.”
 of 5 bubbles jsmj4, 19 Mar 2017 | Read review
5 of 5