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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$781
          US$417
          US$781
          US$421
          Traveller (14995)
          Pool & Beach (3792)
          Room & Suite (2482)
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          Overview
          • Excellent73%
          • Very good20%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “french restaurant” (1,093 reviews)
          “emerald suite” (466 reviews)
          “main pool” (1,266 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (11,677)
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          There are newer reviews for Valentin Imperial Maya See the most recent reviews

          4,211 - 4,215 of 10,448 reviews

          Reviewed 23 September 2014 via mobile

          My wife and I have been here three times, and have ha a great experience every time. Really a great way to spend a week relaxing. All rooms are nice, no need to upgrade. All the food is great. The grounds are beautiful. The beach...More

          5  Thank Brad A
          Response from F T, Customer Care at Valentin Imperial MayaResponded 24 September 2014

          Dear repeat VIM guest, We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. We look forward to welcome you back at VIM for your 4th visit. Please let...More

          Reviewed 22 September 2014

          Start with airport transfer, we used Olympus for a private transfer agents were easy to find once outside friendly enough loaded up and driving in 10 minutes no complaints. When we arrived we were sort of greeted, staff took our bags then disappeared for a...More

          2  Thank Dan M
          Reviewed 22 September 2014

          10 for 10 September 1 to September 9, 2014 Our tenth trip to the Valentin Imperial Riviera Maya the 1st week of September to celebrate our anniversary was also a 10 as has been the case on our previous nine trips over the past 5...More

          7  Thank mary2940
          Response from F T, Customer Care at Valentin Imperial MayaResponded 23 September 2014

          Dear mary2940, We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. We look forward to welcome you back at VIM for your 1th visit.The VIM staff will be...More

          Reviewed 22 September 2014

          My husband and I stayed at Valentin Imperial Maya from 09/06/2014 - 09/12/2014 to celebrate our 15th anniversary. We loved it! The staff was polite and helpful, the grounds were beautiful, and our room was clean and comfortable. We had no difficulty getting into any...More

          5  Thank tsbegley
          Response from F T, Customer Care at Valentin Imperial MayaResponded 23 September 2014

          Dear tsbegley, Thank you for your visit and for sharing your experience with other travelers. We are delighted that you had a wonderful time and would like to thank you for your gracious comments about our people and our food. We would love to welcome...More

          Reviewed 21 September 2014

          Menus, resort map, spa pricing and other issue related photos attached. Please email me directly if you have any questions or would like additional pictures, I'd be happy to help. Update: It's not letting me add all of the photos due to their size. Feel...More

          27  Thank jimsayre56
          Response from F T, Customer Care at Valentin Imperial MayaResponded 22 September 2014

          Dear jimsayre56, Thank you very much for your comments. We do appreciate hearing from our customers, it is thanks to our guests' contribution, suggestions and comments that have the opportunity to target areas of concern and take necessary measures as we have describe in previous...More

          Iberostar Grand Hotel Paraiso
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free Parking
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Laundry Service
          • Breakfast Available
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$314 - US$639 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites
          • Number of rooms
          • 540
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, Hotels.com, Hotwire, Travelocity, Expedia, TripOnline SA, Evoline ltd, Cancelon, HotelsforEveryone, HotelQuickly, getaroom.com, Priceline and HRS so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa del Secreto
          • Also Known As
          • Valentin Imperial Maya Hotel Playa Del Carmen ,
          • Valentin Imperial Riviera Maya ,
          • Valentin Imperial Maya Riviera Maya, Mexico
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          Traveller (14995)
          Pool & Beach (3792)
          Room & Suite (2482)
          Dining (1436)
          Hotel & Grounds (7533)
          Bathroom (256)
          Family and Play Areas (58)
          Business Centre & Event Rooms (35)
          Nearby
          Sponsored by:
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          HawkItraveler
          How strict are they on men's shoes for evening dinner? When they say elegant shoes, will boat shoes like Sperry's and closed toe fisherman sandals (Clarks) suffice?
          26 June 2017|
          Answer
          Response from bluenosehoser | Reviewed this property |
          Sperry's are OK. Any kind of sandals are not OK except at the Tiera & Mar restaurant where shorts and sandals are allowed.
          0
          Votes
          bigdogohle
          Hello all, Planning a trip here and trying to clarify the dress code for dinners. First of all, is there a dinner buffet? I read there is not. Also, if so, can men "get away with" shorts and sandals, or do you need long pants and closed toed shoes not matter? Personally I prefer buffets and casual ones at that - so shorts/sandals for me. Thanks!
          26 June 2017|
          Answer
          Response from torgan | Reviewed this property |
          There is no evening buffet. Mar and Tierra is the only restaurant where men can wear shorts and sandals. They serve seafood and steaks. The other restaurants require long pants, collared shirts and closed toe shoes (no... More
          0
          Votes
          C. E
          For the swim out suites, is it difficult to get out of the pool, if you get in and out directly across from your room? (I have a shoulder injury.)
          26 June 2017|
          Answer
          Response from Steven501964 | Reviewed this property |
          It depends on where your room is. We were in building 7 and it was only about ankle deep in front of our room. It then gradually sloped down until it reached a depth of around 4 feet. There are areas like this for all the... More
          0
          Votes
          Room Tips
          "We loved our room on the second floor of Building 6. To get to the big pool, you just cut through building..."
          Read review
          "Golden swimout is a great choice."
          Read review
          "Building 4 was perfect in convenience to the main pool and restaurants and the beach was much further."
          Read review
          "Emerald Suite Building 12 Corner unit"
          Read review
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