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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    2017-11-05 2017-11-06
     70 people are viewing this hotel
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    US$308US$393
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    Traveller (15390)
    Pool & Beach (3850)
    Room & Suite (2533)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,130 reviews)
    “emerald suite” (470 reviews)
    “main pool” (1,300 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Iberostar Grand Hotel Paraiso
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    Paradisus Playa Del Carmen La Esmeralda
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    Rooms
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (12,080)
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    4,441 - 4,445 of 10,801 reviews

    Reviewed 28 October 2014 via mobile

    This resort is wonderful and amazing!!!!! We met several couples who return year after year! I'm pretty sure we will be doing the same! The staff is great, the food is spectacular! And even on super rainy days there is always something to do!!! We...More

    1  Thank Amandarae3313
    Response from F T, Customer Care at Valentin Imperial MayaResponded 29 October 2014

    Dear Amandarae3313, Thank you for taking a moment of your time for sharing your observations about your recent vacation at the Valentin Imperial Maya. We are pleased to know that you had a very good time in our resort. Again thank you again for your...More

    Reviewed 28 October 2014

    This site is a must for me when planning any vacations. So I have started making more of an effort to review resorts whether my resort experience was good or bad. While this resort was first class all the way there were a few minor...More

    7  Thank TravelingDuo55_55
    Response from F T, Customer Care at Valentin Imperial MayaResponded 29 October 2014

    Dear VIM guest, Many thanks for sharing your experiences with future travelers, we enjoyed reading your feedback and are happy you had a great vacation at VIM. The observations that you mentioned regarding tyour stay (bars, restaurants, food, check in) have been brought to the...More

    Reviewed 28 October 2014

    Stayed here week of 10/19 thru 10/26/2014 this place is 1st class all the way all the restaurants are great and the nightly entertainment id 1st class as well our favorite place for a drink before dinner was the sports bar where Gilberto the bar...More

    2  Thank tipppin
    Response from F T, Customer Care at Valentin Imperial MayaResponded 29 October 2014

    Dear recent VIM guest, Thank you for such wonderful comments regarding your honeymoon at our Valentin Imperial Maya. We know that our staff (especially Gilberto) will be truly motivated by your kind words about your experiences. Please do not hesitate to contact us prior to...More

    Reviewed 27 October 2014

    My boyfriend and I just returned from a week trip to the Valentin Imperial Maya. We were impressed with EVERYTHING! The resort itself was beautiful & the attention to detail was evident. From check-in to check-out, the staff were very friendly, welcoming and helpful. We...More

    4  Thank Terri A
    Response from F T, Customer Care at Valentin Imperial MayaResponded 28 October 2014

    Dear Terri A, We really want to thank you for the positives comments you have published on Trip Advisor about your recent stay at Valentin Imperial Maya. We are pleased that you loved it here; we will share your positive comments with our staff; it...More

    Reviewed 27 October 2014

    Just returned from our 3rd visit 18Oct-24Oct. Our only complaint, EVER, is that we have to leave! It is just truly paradise. The staff is friendly and genuinely concerned that your needs are met, the food is very good - is a 5 star restaurant...More

    2  Thank Janet K
    Response from F T, Customer Care at Valentin Imperial MayaResponded 28 October 2014

    Dear Janet K, We are pleased that you loved the Valentin Imperial Maya; your kind comments really motivate us to continue and further improve our services. Thank you for recommending our property. It will be always a pleasure to welcome you back at Valentin Imperial...More

    Iberostar Grand Hotel Paraiso
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    Paradisus Playa Del Carmen La Esmeralda
    7,485 reviews
    #34 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$282 - US$1,105 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, Hotwire, TripOnline SA, Evoline ltd, Cancelon, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
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    Traveller (15390)
    Pool & Beach (3850)
    Room & Suite (2533)
    Dining (1465)
    Hotel & Grounds (7792)
    Bathroom (261)
    Family and Play Areas (58)
    Business Centre & Event Rooms (40)
    Nearby
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    Ask a question
    Questions & Answers
    BonnieEm
    20 October 2017|
    AnswerShow all 4 answers
    Response from Brent P | Reviewed this property |
    Best junior deluxe is a toss up between 4 and 5 second floor, then 3 followed by 1 and 2. Not many deluxe in 1 and 2, mostly silver rooms there. BP
    0
    Votes
    Michelle M
    19 October 2017|
    AnswerShow all 3 answers
    Response from Brent P | Reviewed this property |
    I will second pstmstr about spicy food. I am not a spicy food person and haven't found the food to be spicy for me, even at the Indonesian. My wife likes the spicy food and I have tried hers and didn't find it very spicy... More
    0
    Votes
    Lazboh
    19 October 2017|
    AnswerShow all 3 answers
    Response from Pam B | Reviewed this property |
    Buildings 6, 7 and 8 have the diamond.
    0
    Votes
    Room Tips
    "Swim up room was probably worth the upgrade. The pool it's attached to is much nicer than the main pool"
    Read review
    "Every room is the best!"
    Read review
    "Loved the Swim Up Suites. It was nice having a small pool for a more private swim if you wanted to!"
    Read review
    "Rooms on the first floor facing the footpath were a little noisy"
    Read review
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