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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$422
    US$315
    SAVE US$107
    US$422
    US$364
    Traveller (15100)
    Pool & Beach (3805)
    Room & Suite (2494)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    #1 of 11 hotels in Playa Paraiso
     
    Royal Hideaway Playacar
    4,130 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,778)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    5,001 - 5,005 of 10,540 reviews

    Reviewed 28 March 2014

    Our most recent visit to VIM was our 5th and we are planning for our 6th visit. That information should tell you what we think of The Valentin.We love the Golden Swim-up rooms. For our last visit I called ahead and requested a specific room...More

    1  Thank EP-Guy
    Response from F T, Customer Care at Valentin Imperial MayaResponded 30 March 2014

    Dear EP-GUY, In the name of all Valentin Imperial Maya, receive our most sincere appreciation for your loyalty to our resort. Please let us know when you will be back for your 6th visit so we can make your next arrival more especial and enjoyable....More

    Reviewed 28 March 2014

    The hôtel room is great. (Emerald suite ) facing the ocean. Adults only. Excellent food.Excellent service.The staff is smiling, polite and helpfull .The beach is fine. I am happy I still have two days here.(22 th of march to april first.)More

    2  Thank louis_michaud
    Response from F T, Customer Care at Valentin Imperial MayaResponded 30 March 2014

    Dear louis_michaud, Many thanks for sharing your experiences with future travelers, we enjoyed reading your review and we are happy you are having a great vacation at our resort. We cannot wait to welcome you back for the 2nd time to spoil you and make...More

    Reviewed 28 March 2014

    Everything about this resort is fantastic! We absolutely loved the wildlife roaming or flying around! Our room was awesome. It was big and spotlessly clean. We had no problems with the A/C or the plumbing. Room service is FAST and excellent. There are plenty of...More

    Thank Jane M
    Reviewed 28 March 2014

    Stayed for one week from March 16th-23rd. We booked a Gold swim-up room with the privilege package. Before booking, we questioned whether the privilege package was worth it, for example my boyfriend is allergic to fish and included lobster is one of the benefits of...More

    7  Thank Jenzilla88
    Response from F T, Customer Care at Valentin Imperial MayaResponded 29 March 2014

    Dear Jenzilla8, Thank you for taking the time to write and share your experience, We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services, it is thanks to communications of this nature that our customers give...More

    Reviewed 28 March 2014

    Just returned from the Valentin last night. Yes, this resort is showing it's age, but the staff, food, beach and pool definitely make up for the small cosmetic things. The rooms are clean, beds are comfy and even the room service food was presented as...More

    6  Thank Michelle L
    Response from F T, Customer Care at Valentin Imperial MayaResponded 29 March 2014

    Dear Michelle L, Thank you for having chosen our resort for your vacation.our comments made us so happy and so proud to work in this little piece of Paradise. We are pleased to learn that your stay at Valentin Imperial Maya met your expectations and...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Laundry Service
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$296 - US$628 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
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    Traveller (15100)
    Pool & Beach (3805)
    Room & Suite (2494)
    Dining (1443)
    Hotel & Grounds (7608)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
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    Ask a question
    Questions & Answers
    TKN124
    22 July 2017|
    Answer Show all 2 answers
    Response from shewinders | Reviewed this property |
    There is 24 hour room service and the food is pretty good. There is no 24 hour snack bar though. The only thing preferred gets that others don't is a few perks like lobster at dinner and reserved beds on the beach and at the... More
    0
    Votes
    Mskimshine
    21 July 2017|
    Answer Show all 3 answers
    Response from Janice S | Reviewed this property |
    Any type of long pants will be fine. You will also need closed toed shoes for men. No athletic shoes allowed. Shorts for men are allowed at the steakhouse. Women can wear pretty much what they want.
    1
    Vote
    Dawn R
    21 July 2017|
    Answer Show all 2 answers
    Response from WearyTraveller68 | Reviewed this property |
    I don't know if there is a fixed night for the fire show, each day you will be delivered a newsletter telling you of events going on at the resort, including the show that night. The fire show is done in the main fountain... More
    1
    Vote
    Room Tips
    "If you are in ocean side room, get 1st floor. Any other room, get upper floors for better views."
    Read review
    "We stayed in the most basic suite and it was perfect. No need to upgrade, unless you want something special."
    Read review
    "Request a room close to the amenities you think you'll use most! Buildings 3, 4 and 7 seemed to be most..."
    Read review
    "We stayed in room block 4, which was close to the pool and swim up bar."
    Read review
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