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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$422
    US$315
    SAVE US$107
    US$364
    US$364
    Traveller (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,095 reviews)
    “emerald suite” (467 reviews)
    “main pool” (1,274 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (11,782)
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    There are newer reviews for Valentin Imperial Maya
    See the most recent reviews

    5,021 - 5,025 of 10,543 reviews

    Reviewed 25 March 2014

    My husband and I went to the resort March 15-March 21. It is a very large resort so be prepared to walk a alot, which did not bother us at all. We were in building 2 ( i think the best one to get) as...More

    2  Thank amanda f
    Response from F T, Customer Care at Valentin Imperial MayaResponded 26 March 2014

    Dear amanda f, First of all congratulations and thank you very much for staying in the Valentin Imperial Maya for this unforgettable occasion and taking the time to write your impressions . Thank you for recommending our property. It will be always a pleasure to...More

    Reviewed 25 March 2014

    My husband and I have stayed at several different all-inclusives and we were a little concerned about the low price of this place, but we wanted to see what you can get at a less expensive resort. We were pleasantly surprised! For the price this...More

    1  Thank Trvlrs8850
    Response from F T, Customer Care at Valentin Imperial MayaResponded 26 March 2014

    Dear Trvlrs8850, We would like to send you our warmest appreciations for taking the time to write a review about your stay last april at the Valentin Imperial Maya. It makes us so happy to know that you had a wonderful holiday with us and...More

    Reviewed 25 March 2014

    We travelled from March 15-22nd. This is our second trip to Riviera Maya (first was the Royal in Cancun two years ago) The Valentin lived up to all our expectations of Mexico and then some! Of course there are always little things that can be...More

    8  Thank CPZ1968
    Response from F T, Customer Care at Valentin Imperial MayaResponded 26 March 2014

    Dear CPZ1968, Thank you very much for your review, It is very important for us to know that you had a great stay, our VIM teamis one of the most motivated as we love to know that our guests are having wonderful experiences. Again thank...More

    Reviewed 24 March 2014

    This was our first trip to Riviera Maya. From the moment we arrived the staff made us feel "at home". They were attentive and accommodating. Our trip was March 15-22nd. We stayed in a Golden Swim up Jr. suite, building 6. Here we had the...More

    6  Thank Shelley P
    Response from F T, Customer Care at Valentin Imperial MayaResponded 25 March 2014

    Daer Shelley P, First and foremost, please accept our gratitude for your having taken the time to air your feedback regarding your stay with us. Thank you for recommending our property. It will be always a pleasure to welcome you back at Valentin Imperial Maya....More

    Reviewed 24 March 2014

    Here’s a little bit about our vacationing experience in the area – this was the sixth all-inclusive we’ve tried, the others being Cozumel Palace, Secrets Maroma Beach, El Dorado Casitas Royale, Ocean Coral & Turquesa, and Royal Suites Yucatan. Casitas are still our hands-down favorite,...More

    16  Thank 4BigWeeksAYear
    Response from F T, Customer Care at Valentin Imperial MayaResponded 25 March 2014

    Dear 4BigWeeksAYear, Thank you for your positive comments published on Trip Advisor. We are happy to know that you had chance to enjoy some of our services and facilities and especially that you had a great vacation with us. Valentin Imperial Maya Resort thanks you...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    Details
    • Price range
    • US$294 - US$632 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Travelocity, HotelsforEveryone, Cancelon, Hotwire, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
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    Traveller (15102)
    Pool & Beach (3805)
    Room & Suite (2495)
    Dining (1443)
    Hotel & Grounds (7609)
    Bathroom (257)
    Family and Play Areas (58)
    Business Centre & Event Rooms (35)
    Nearby
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    Ask a question
    Questions & Answers
    Vera E
    24 July 2017|
    AnswerShow all 5 answers
    Response from Steven501964 | Reviewed this property |
    Don't get too excited about the lobster. It isn't Maine lobster, which we all know is the best in the world. It is a smaller Caribbean lobster. It isn't too bad...but it ain't from Maine!
    0
    Votes
    TKN124
    22 July 2017|
    AnswerShow all 2 answers
    Response from shewinders | Reviewed this property |
    There is 24 hour room service and the food is pretty good. There is no 24 hour snack bar though. The only thing preferred gets that others don't is a few perks like lobster at dinner and reserved beds on the beach and at the... More
    0
    Votes
    Room Tips
    "The room was clean and very comfortable."
    Read review
    "If you are in ocean side room, get 1st floor. Any other room, get upper floors for better views."
    Read review
    "We stayed in the most basic suite and it was perfect. No need to upgrade, unless you want something special."
    Read review
    "Request a room close to the amenities you think you'll use most! Buildings 3, 4 and 7 seemed to be most..."
    Read review
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