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    Valentin Imperial Maya

    Carretera Federal 307 Chetumal Puerto Juarez Km. 311, Playa del Secreto, Playa del Carmen 77710, Mexico
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    2017-10-29 2017-10-30
     81 people are viewing this hotel
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    US$294US$359
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    Traveller (15387)
    Pool & Beach (3850)
    Room & Suite (2533)
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “french restaurant” (1,127 reviews)
    “emerald suite” (472 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (12,076)
    There are newer reviews for Valentin Imperial Maya
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    5,241 - 5,245 of 10,798 reviews

    Reviewed 2 April 2014

    My wife and I stayed for 10 days towards the end of March. We had perfect weather and a pretty good time at the Valentin. We'd echo pretty much all of the good reviews given previously for this top class inclusive resort. Some readers might...More

    4  Thank teassoc
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 3 April 2014

    Dear recent VIM Guests from Berkshire, UK Thank you for your positive comments published on Trip Advisor. We are happy to know that you had chance to enjoy our “privilege package” and especially that you had a great vacation with us. We will share your...More

    Reviewed 2 April 2014

    Vacationed from March 22 to March 29. Thanks to everyone on Trip Advisor for the reviews - they are very accurate. The resort is beautiful and meticulously maintained. The staff is very attentive and look like they enjoy their workplace. Beautiful main beach with amazing...More

    1  Thank TravelFamilyMontreal
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 3 April 2014

    Dear recent VIM Guets from Montreal , We are so glad to hear that the time spent with us was so memorable. It is always both refreshing and encouraging to receive such high commendation as we are constantly striving towards the highest possible standards. We...More

    Reviewed 1 April 2014

    This is the third time we have stayed at VIM in the last 4 years. This time we stayed 10 days returning on the 30 March 2014. We enjoyed it just as much as our last 2 stays. The property is looked after very well,both...More

    4  Thank CalgaryTilemaster
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 2 April 2014

    Dear returning Guests from Calgary , We would like to thank you for your review and your loyalty for the Valentin Imperial Maya. It is always a pleasure to have you home. We look forward to welcome you back at VIM for your 4 th...More

    Reviewed 1 April 2014

    My husband and I came here for our Honeymoon and Babymoon (I was 6 months pregnant at the time of our stay). The hotel was gorgeous, the property was absolutely beautiful. We loved how spacious and clean the room was. Air conditioning worked like magic...More

    3  Thank BoymomOfTwo
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 2 April 2014

    Dear Recent Valentin Imperial Maya Honeymooners from N.Y, Thank you for having chosen our resort for your recent vacation and for such a special occasion as your Honeymoon was. Your comments made us so happy and so proud to work in this little piece of...More

    Reviewed 1 April 2014

    Hotel was beautiful the grounds were immaculate couldn't ask for a better place to vacation. I've never been to Mexico but i will defiantly be back again. The hotel staff was great the only thing i think could be better is the service at the...More

    3  Thank Will M
    Response from F T, Director de Relaciones con Clientes at Valentin Imperial MayaResponded 2 April 2014

    Dear Will from West Allis, Wisconsin , Thank you for such wonderful comments regarding your honeymoon at our Valentin Imperial Maya. We know that our staff (especially Gilberto) will be truly motivated by your kind words about your experiences. We are very excited to welcome...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$282 - US$1,106 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 540
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Valentin Imperial Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa del Secreto
    • Also Known As
    • Valentin Imperial Maya Hotel Playa Del Carmen ,
    • Valentin Imperial Riviera Maya ,
    • Valentin Imperial Maya Riviera Maya, Mexico
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    Traveller (15387)
    Pool & Beach (3850)
    Room & Suite (2533)
    Dining (1465)
    Hotel & Grounds (7789)
    Bathroom (261)
    Family and Play Areas (58)
    Business Centre & Event Rooms (40)
    Nearby
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    Ask a question
    Questions & Answers
    BonnieEm
    20 October 2017|
    AnswerShow all 2 answers
    Response from pstmstr | Reviewed this property |
    There are some located in building 1&2 as well. We had the ground floor in building 4 last month, out one side to the golden pool, out the other to the main pool. Location is perfect. There are tons of short cuts through... More
    0
    Votes
    Michelle M
    19 October 2017|
    AnswerShow all 2 answers
    Response from Pam B | Reviewed this property |
    Let your server know, we eat in all the restaurants and nothing was too spicy, La Hacienda may have a few spicy things but on the menu it will tell you what is and makes a notation.
    0
    Votes
    Lazboh
    19 October 2017|
    AnswerShow all 3 answers
    Response from Pam B | Reviewed this property |
    Buildings 6, 7 and 8 have the diamond.
    0
    Votes
    Room Tips
    "Every room is the best!"
    Read review
    "Loved the Swim Up Suites. It was nice having a small pool for a more private swim if you wanted to!"
    Read review
    "Rooms on the first floor facing the footpath were a little noisy"
    Read review
    "We loved Building two because it is close to everything.. only a few minute walk to the beach! Ask for the..."
    Read review
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