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Hotel L'Ermitage De Pandiassou

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Rue Paul Eugene Magloire Plateau Central, Hinche 5110 Haiti
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About

#2 of 3 hotels in Hinche
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If you're traveling to the Central Plateau in Haiti, for business or personal reasons, in Papaye, Cerca Carvajal, Hinche, Maissade or other nearby locations, Hotel l’Ermitage de Pandiassou is the most convenient choice. Get together with family and friends around delicious organic food, in ravishing surroundings, among palm trees and other exotic trees. the hotel staff is committed to provide a comfortable and enjoyable stay for you, with an exceptional, high-quality service, around the clock.Organize training seminars, conferences, family vacations, or any other professional social or cultural activities. We offer: - Continental or local (Haitian) breakfast daily from 6am to 10am; - Dinner and hotel bar from 1pm to 9pm, daily. - Comfortable living area with television; - Free wireless internet access available in all guest rooms; - Movie rentals;- Live music by local bands;- Tennis, badminton and croquet
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Restaurant
Children Activities (Kid / Family Friendly)
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Rue Paul Eugene Magloire Plateau Central, Hinche 5110 Haiti
Getting there
Mais Gate Airport71 kmSee all flights
Cap Haitien Airport68 kmSee all flights
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11Reviews0Q+A3Room tips
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dfandrews wrote a review May 2018
Atlanta, Georgia3 contributions
We recently housed approximately 40 people at this hotel as part of a dental mission. On Tuesday, 8 May 2018, one of the members of the group slipped on wet tile while walking from one building to another. Most of the hotel is covered in these highly polished tiles. They are VERY slippery, especially when wet. You have to question the wisdom of putting tiles like these anywhere but especially where they are subject to moisture. Two people fell within 20 minutes at the location shown on the photos. A third fell at another location. One of the two broke her kneecap and required immediate evacuation to the USA for surgery. What amazed us more than anything is the unbelievable attitude of the hotel owners. A complete lack of any responsibility or even regret that this happened. The owner (a retired doctor) offered to make arrangements to get the patient to PaP and to the States - If we paid for it. They didn't even offer to comp her room or give her a discount. We mount medical and dental missions to Hinche at least once a year but we would never stay at this location again.
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Date of stay: May 2018Trip type: Travelled on business
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Response from Nicole J, Owner at Hotel L'Ermitage De Pandiassou
Responded Oct. 1, 2018
Indeed, the accident happened on May 8, 2018. We regret it and we reiterate our apologies to the guest who was injured and who maybe mistakenly think, that we did not do everything possible to provide her with the best support she could have expected from us, the owners of Hotel l’Ermitage. This is the first time such a painful accident occurs to any of our guests ever since the opening of the Hotel in March 2007 and we are very proud of our staff for their performance. We certainly want to react to one of the team members’ account and rightful opinion about the facts surrounding the accident. The facts and our corresponding efforts There was some drizzling on that day and the floor was slightly wet;and that maybe had contributed to the guest’s fall. We always have employees on duty who make sure that verandas’ floors are kept dry during the rainy season. On that day, one of our employees who witnessed the accident, alerted us right away. We immediately made a quick evaluation of the affected knee; the knee cap unfortunately was fractured. We offered and insisted that we take our guest to a nearby medical facility; there are about four of them in the area: 1) The University Hospital of Mirebalais which is the best equipped to handle such an emergency is located at about 55 kilometers from the Hotel and could be reached within less than one hour. 2) The Bienfaisance Hospital of Pignon is 28 kilometers away from the Hotel. 3) The city hospital in Hinche is situated 4 kilometers away. 4) The Health center of Pandiassou is 1 kilometer away. She rebuked all our offers for local medical intervention. Subsequently, we called “Haiti Air Ambulance” so she could be airlifted to a hospital in Port-au-Prince, the capital city. We were told that this helicopter service is not available at night. Since we could not move our guest to a nearby medical facility, we used the means at our disposal to immobilize the affected leg, and she was administered by the doctors in her group a strong analgesic (Demerol). The excruciating pain faded away and she was able to fall asleep and rest through the night. The next morning she felt comfortable enough so she could be transferred to the U.S. While we were still trying to make travel arrangements by plane, her colleagues called on a friend who owned a spacious enough vehicle to drive her to Port-au-Prince. She then flew to the U.S. so she could be seen by her personal doctor the same day. Since then, we have called her husband and one other member of the group, on several occasions, to enquire about the state of her health. We were relieved to learn that she was recuperating rather quickly and had already gone back to work part time. In the meantime, We have placed consecutive rugs on the verandas’ pathways. Lastly, this mission has been coming to l’Ermitage Hotel for the last three years and we understand that the services being provided are very important to the dental health of the underprivileged communities in Haiti. We gladly support it. THE OWNERS AND THE STAFF OF HOTEL L’ERMITAGE DE PANDIASSOU
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Stefanie R wrote a review Nov. 2016
Berlin, Germany48 contributions8 helpful votes
We went there spontaneously for a night and ate dinner and breakfast. This hotel used to be new and clean but that has been a couple of years ago. Now, it is rather empty and not prepared for spontaneous visitors. Our dinner was not good at all (a stale sandwich and cold spaghetti costing about 10$ each). The breakfast was limited (one piece of melon for everyone and not more) and the room prices pretty high (between 96$ for a single room and up to 150$ for a double-room). They are about to build a pool and the hotel has wifi. All in all a pretty pricey hotel for their standards, service and rooms (which are clean). You need an off-road vehicle to get there.
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Date of stay: September 2016
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Trip type: Travelled with family
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jeremytopolski wrote a review Feb. 2016
8 contributions
Hotel L'ermitage is fantastic! The place is very nice and well taken care of. Staff is friendly and the food is very good. Atmosphere is nice and the rooms are very comfortable. They do have hot water but sometimes the water pressure is lacking (if that's really something to be negative about) and they have good high speed wifi.
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Date of stay: February 2016Trip type: Travelled with friends
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l_e_r_Canada wrote a review Jul. 2014
Toronto, Canada27 contributions7 helpful votes
+1
I traveled with work and we had to visit a number of places all outside of Hinche. Being able to return home to a clean, comfortable place after each of our rough days was great. The people here are amazing and extremely helpful. The food, was in abundance and always a variety not to mention tasty. The rooms were especially clean. One downfall- the AC goes out at night, and there is intermittent power outages which take out the fans at times.. But if that is the only problem, then we are all good.
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Date of stay: July 2014
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Trip type: Travelled on business
Room Tip: all rooms are equal! Though if you go upstairs I hear there is less chance of crawly things. I...
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Julie L wrote a review Jul. 2014
Taipei, Taiwan70 contributions25 helpful votes
This is one of the better (if not best) hotels in the area. Rooms are clean and spacious. Staff are very nice. Food is delicious. Internet quality depends on where you're located (lobby and some first and second floor rooms have good wifi signals but the restaurant has nearly no access). The owner is very friendly (and remembers you if you are a repeat guest).
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Date of stay: July 2014
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LOCATION
CaribbeanHaitiCentre DepartmentHinche
NUMBER OF ROOMS
15
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Frequently Asked Questions about Hotel L'Ermitage De Pandiassou
What are some of the property amenities at Hotel L'Ermitage De Pandiassou?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel L'Ermitage De Pandiassou?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel L'Ermitage De Pandiassou?
Yes, free parking is available to guests.
Is Hotel L'Ermitage De Pandiassou accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.