We recently housed approximately 40 people at this hotel as part of a dental mission. On Tuesday, 8 May 2018, one of the members of the group slipped on wet tile while walking from one building to another. Most of the hotel is covered in these highly polished tiles. They are VERY slippery, especially when wet. You have to question the wisdom of putting tiles like these anywhere but especially where they are subject to moisture. Two people fell within 20 minutes at the location shown on the photos. A third fell at another location. One of the two broke her kneecap and required immediate evacuation to the USA for surgery. What amazed us more than anything is the unbelievable attitude of the hotel owners. A complete lack of any responsibility or even regret that this happened. The owner (a retired doctor) offered to make arrangements to get the patient to PaP and to the States - If we paid for it. They didn't even offer to comp her room or give her a discount. We mount medical and dental missions to Hinche at least once a year but we would never stay at this location again.…
We went there spontaneously for a night and ate dinner and breakfast. This hotel used to be new and clean but that has been a couple of years ago. Now, it is rather empty and not prepared for spontaneous visitors. Our dinner was not good at all (a stale sandwich and cold spaghetti costing about 10$ each). The breakfast was limited (one piece of melon for everyone and not more) and the room prices pretty high (between 96$ for a single room and up to 150$ for a double-room). They are about to build a pool and the hotel has wifi. All in all a pretty pricey hotel for their standards, service and rooms (which are clean). You need an off-road vehicle to get there.
Hotel L'ermitage is fantastic! The place is very nice and well taken care of. Staff is friendly and the food is very good. Atmosphere is nice and the rooms are very comfortable. They do have hot water but sometimes the water pressure is lacking (if that's really something to be negative about) and they have good high speed wifi.
I traveled with work and we had to visit a number of places all outside of Hinche. Being able to return home to a clean, comfortable place after each of our rough days was great. The people here are amazing and extremely helpful. The food, was in abundance and always a variety not to mention tasty. The rooms were especially clean. One downfall- the AC goes out at night, and there is intermittent power outages which take out the fans at times.. But if that is the only problem, then we are all good.
This is one of the better (if not best) hotels in the area. Rooms are clean and spacious. Staff are very nice. Food is delicious. Internet quality depends on where you're located (lobby and some first and second floor rooms have good wifi signals but the restaurant has nearly no access). The owner is very friendly (and remembers you if you are a repeat guest).