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Quality Inn

Booking.comUS$84*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Quality Inn
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
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New Orleans, Louisiana
Reviewed 1 week ago via mobile

My husband and I stayed here last night. Not a great hotel, but not horrible either. I wouldn't have even written a review if it weren't for the crabby desk clerk. The woman working the desk also needed to prepare the breakfast area, so she wasn't at the desk when my husband stepped outside to load the car. He got...

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Helpful?
Thank dawndham
HOTEL’S FAVOURITE REVIEW
Reviewed 8 August 2016 via mobile

Purchased this room for cheap and wasn't expecting much... I was pleasantly surprised when we arrived to find a clean lobby and a smiling front desk attendant. We bought a 2 queen room- it was very spacious and clean (we did have to ask for the bathtub drain to be snaked BUT the GM was apologetic and came yo personally...

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Helpful?
Thank Casey H
About Hotel's Favourite Review
Chiman M, General Manager at Quality Inn, responded to this review

Dear Casey, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Dallas, Texas
Reviewed 30 March 2017 via mobile

This was my second stay at this location and had it been my first I would not have returned. We asked for a non-smoking room which we received, however it was smack dab in the middle of all the smoking rooms. The room itself didn't smell of smoke but the hallway was awful! Not only did the hall smell of...

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Helpful?
Thank Karen P
Pensacola Beach, Florida
Reviewed 29 March 2017

First impressions are important. The front desk person was quite unfriendly, rude & tried to give me a room on the noisy side that faced the highway. When I asked to check out the room, he suggested I just cancel my reservation. I had made it on Choice Hotels & knew that I could not get a refund for it....

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Helpful?
Thank maryjoanprouty
Moutain Home
Reviewed 15 September 2016

Stayed here overnight on business trip. Staff was friendly enough but this hotel is dated. Room was run down looking. Needs to be refreshed. One thing when I checked in the room was very warm. It was 103 heat index outside and it had to be at least in the 90s in the room and it took a couple hours...

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Helpful?
Thank Heidi K
Chiman M, General Manager at Quality Inn, responded to this review

Dear Heidi, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us improve...

Tyler, Texas
Reviewed 9 September 2016

We checked in and our room smelled musty and was very warm. Not a good sign right from the start. We turned on the air conditioning and the smell dissipated somewhat, but did not entirely go away, It was coming from the bathroom. The bathroom needed some upkeep. It was clean, but the wallpaper was starting to peel, and just...

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Helpful?
Thank boilers78
Webster, Florida
Reviewed 5 September 2016

The hotel was very clean with 2 chairs to sit & be comfortable. Nice big rooms with comfortable bed. Very friendly staff & very helpful. Nice variety of items for breakfast. Will stay here again when in the area.

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Helpful?
Thank Nancy H
Melbourne
Reviewed 25 August 2016 via mobile

We stayed in this hotel this week and found it ok. We were given a nice big room which was clean, but faced the road so was a little noisy. We were offered to change to another room if we wanted to, but after a hot busy day we were happy to settle with what we were given. Just a...

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Helpful?
Thank Alison D
Chiman M, General Manager at Quality Inn, responded to this review

Dear Alison, Thank you for taking time to respond to the survey. We accommodate many guests each evening, and strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all our guests at reasonable prices. Consequently, It's disappointing to learn that you are unhappy. Your comments will help us improve...

Chireno
Reviewed 21 July 2016

We had to sleep in a room that contained gnats and/or fleas, semen on the comforters, hair on what was suppose to be clean towels, dirty refrigerator, coffee pot had been left so long that the coffee bag inside had started to mold,and a smoky room when it was suppose to be non-smoking. When I spoke to the owner he...

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Helpful?
1Thank Finley L
Covington
Reviewed 23 June 2016

Pros: The room was quiet, clean, comfortable Average: Location was good, faded signs made it hard to get to the correct road though. The lobby, the staff that greeted me was interested in other things, not welcoming. There was an employee van blocking the entrance to the Hotel. Not-So-Good: Pool Area, the pool was not clean, there were no trash...

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Helpful?
Thank Love2TravelCovington

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Quality Inn

Address: 1009 S Service Rd, West Memphis, AR 72301-2205
Region: United States > Arkansas > West Memphis
Price Range: $122 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Quality Inn West Memphis
West Memphis Quality Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on the side not facing the highway if you stay there.”
maryjoanprouty, 29 Mar 2017 | Read review
“Back side rooms away from interstate should be quieter”
boilers78, 9 Sep 2016 | Read review
“we stayed in 104 & was nice & quiet”
O2299KVnancyh, 5 Sep 2016 | Read review
“Ask for a room in the back of the hotel”
boopsie58, 8 Jun 2016 | Read review
“we were there during midweek and stayed downstairs by the lobby. we weren't bothered by any noise that I know of.”
barbarafO7989VA, 28 Oct 2015 | Read review
5 of 5
Booking.com
US$84* /night
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HotelQuicklyUS$104
Hotwire.comUS$84
Expedia.comUS$84
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Prices are for 1 room, 2 adults
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