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Union Hotel

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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83 Reviews from our TripAdvisor Community

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Showing 82: English reviews
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Burlington, Massachusetts
Reviewed 9 January 2017

Stayed in many a bed and breakfast and so this experience isn't anything new for us. Booked a 2 note stay over the new year holiday but left after one night. Stains and dried food found on the table that holds the microwave Rim of viable dust. between cove molding and carpet. Shower curtain suspended by spring pole (same setup...

Thank MarriottPlatinum111
718lidiaw, Owner at Union Hotel, responded to this review

Thank you for your input. We have corrected to every issue your mentioned. First shared your comments with our staff. Next we reviewed our cleaning procedures with the housekeepers and the innkeepers. We retrained our housekeepers in cleaning the rooms and the bathrooms. We are currently removing the spring poles. We placed tissue in every room. The windows have been...

Reviewed 30 December 2016 via mobile

This hotel is housed within an older, historic building, and it shows. The hotel entrance is located in between a bar and restaurant of similar names, but there's no room service or discount for those venues. Each of the rooms is named after flowers. I stayed in the Seaside Daisy room, which has a four post bed as well as...

Thank David D
718lidiaw, Owner at Union Hotel, responded to this review

Dear Guest: Thank your for your thorough review. I greatly appreciate your suggestions. Following your recommendation we now offer a 10% discount to guests who indicate had a meal at the restaurant and vice versa. I am pleased to hear you liked the size of your bed. I have ordered new mattress for this room and several other rooms as...

Mission Viejo, California
Reviewed 4 November 2016

You can't beat the location of the hotel which is pet friendly. Our room faced Kinders BBQ restaurant which got deliveries from 3:30 AM on. The jacuzzi had bolts sticking out and we suggested they get that fixed. I would suggest a room away from the corner by Kinders.

Thank mclay2015
718lidiaw, Owner at Union Hotel, responded to this review

Thank you for stating, "You can't beat the location of the hotel". Yes, we are located right downtown in the hub of great restaurants, cafes, spas, galleries, and boutiques. As you mention, we are pet friendly. We are concerned about early delivery hours to the business across the street. I am currently discussing this issue. We truly appreciate your comments...

Las Vegas, Nevada
Reviewed 30 October 2016 via mobile

Loved this hotel, we got everything promised and more. Would love to come back again, and so happy to see they are pet friendly, maybe we'll come we with our four legged kids. Had no problems with breakfast, in fact it was excellent and the first morning we were there, we were the only ones at breakfast and they still...

Thank PhilliesPhan65
718lidiaw, Owner at Union Hotel, responded to this review

Thank you so much for staying at the Union Hotel and your appreciation of this hotel. We are extremely pleased that we exceeded your expectation. Yes, we love our pets and yours, too! What a pleasure to hear you loved our breakfast as well as the service. What a line for the Union Hotel: "One of the best experiences we...

Reviewed 20 October 2016

This is a sweet, old hotel in an historic building in a great location. Comfortable bed, nice old furnishings, large room with a large bathroom. Mine was on the second floor facing the main street and noise wasn't a factor. Brochure said remodeling was done in 1990's, which explains an odd-colored jacuzzi tub. The room was clean and nice. It...

Thank glbretagne
718lidiaw, Owner at Union Hotel, responded to this review

Thank you for staying at the Union Hotel and for your recognition that we are a true historic hotel in a great location. We are extremely pleased that you found your room nice and clean. We all also extremely value your comment, "A nice place, well located at a bargain price with a helpful and friendly staff." We hope you...

Benicia, California
Reviewed 13 September 2016

Best apps in town. Sidewalk dining is fun.Mussels and calmari are great apps. Fine dining in a casual atmosphere. Gabby , the owner is the best and helps out the staff when needed. Entrees are phenominal. Varied menu..something for all including the kid. Great old fashioned bar and drinks to match

Thank eclaire53
718lidiaw, Owner at Union Hotel, responded to this review

Thank you for your great comments about the restaurant. I will forward your review to Gabby. I am sure he will love to read your review. Thank you and visit us again.

San Francisco
Reviewed 12 September 2016

This B&B type hotel is above a very good Italian restaurant and bar. It was only 1 block from the Marina and was perfect for an overnight stay with my wife. The town of Benicia is very quaint and definitely worh a stop.

Thank potrerotraveler
718lidiaw, Manager at Union Hotel, responded to this review

Dear Guest: Thank you for your kind review. We hope you will visit the Union Hotel again.

San Francisco, California
Reviewed 8 September 2016

If possible, I would give the Union Hotel in Benicia minus stars! My husband and I had an appalling experience after booking a stay at this hotel. We live in San Francisco and were attending a wedding in Benicia on August 27, 2016. Weeks ahead, on August 13, 2016, my husband booked a room at this hotel through Hotel.com. We...

3Thank _annettellim
718lidiaw, Manager at Union Hotel, responded to this review

I truly apologize for your experience. I talked to the newly hired innkeeper who assured me that she posted the information you needed. Obviously the needed information did not reach you, despite the fact that you made all the necessary steps to secure your reservation, Therefore the Union Hotel has issued you a refund. We sincerely hope that you consider...

Napa Valley, California
Reviewed 3 September 2016

Rooms ok, no coffee pot in room (as offered), no breakfast unless you call Cherios and instant coffee a breakfast. Accidently left a very expensive shirt in room, called the next day, and several days after that...still no shirt and of course no one knows anything about it! Called owner "Lidia" never heard back from her either!! TERRIBLE customer service,...

2Thank 24carol24
718lidiaw, Manager at Union Hotel, responded to this review

Dear Guest: We appreciate that you found "rooms ok". Thank you for your good word. We appreciate your turning our attention to "no coffee pot in the room" Following your comment, the hotel purchased several additional coffee pots so that every room has one. We are not sure about the instant coffee because we do not stock it. The management...

Southern California
Reviewed 18 August 2016

The Union Hotel sure was an adventure. We arrived around 7:30, so it was early evening but still sunny outside. When we went to try the door, it was locked, and we found a tiny envelope with our last name taped to the window. The envelope had our passcode to get through the door. So we walked into a room...

3Thank KParco

47 photos of this hotel

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All Traveller Photos (43)
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Bathroom (3)
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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
The Union Hotel, a unique hotel in the San Francisco Bay area, is nestled on the edge of a calm bay in Benicia, California close to nearby scenic attractions of Northern California. The city of Benicia is home to a bustling marina, antique shops, art studios, restaurants, historic landmarks and shopping. Our Inn is in the Bay Area, located near the Carquinez Strait, which is part of San Francisco Bay. The comfortable décor of this Benicia, CA hotel is reminiscent of California's past and is highlighted with touches of European elegance. In the middle of the nineteenth century, this beautiful cream-colored hotel welcomed guests from all over the world with warm hospitality. The tradition continues today at the Union Hotel in lovely historic Benicia. Each luxuriously appointed guestroom features a private bathroom with Jacuzzi, distinctive amenities, private phone lines, and period interior. Some suites feature spectacular water views and spacious bathrooms with Whirlpool Jacuzzi tubs for two. Guests on business can enjoy wireless internet service, voicemail, private phone lines.A combination of beauty, history, and comfort has created a distinctive place to stay at The Union Hotel, a Northern California Inn. Whether you are visiting the San Francisco Bay Area for a romantic weekend getaway, honeymoon, anniversary, relaxing vacation, or business trip - we hope to see you at The Union Hotel. ... more   less 

Additional Information about Union Hotel

Address: 401 1st St, PO Box 874, Benicia, CA 94510-3207
Region: United States > California > Benicia
Price Range: $169 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Union Hotel 3*
Number of rooms: 12
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Questions & Answers

Questions? Get answers from Union Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from restaurants which get early morning deliveries.”
mclay2015, 4 Nov 2016 | Read review
“Save yourself and steer clear”
KParco, 18 Aug 2016 | Read review
“We chose a room in the back, as it was off the street, and we slept in.”
558caseyh, 3 May 2015 | Read review
“Go somewhere else! Be aware that it is VERY loudon the street sides if you decide to stay, and that the 2nd floor $179 room, Sea Daisy, has the hotel water heaters drumming all night long right outside the window.”
174dianeg, 12 Jan 2015 | Read review
“Go somewhere else.”
jordanr101, 4 Nov 2014 | Read review
5 of 5
US$119* /night
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