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Best Western Plus Heritage Inn

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Traveller (25)
Room & Suite (11)
Dining (2)
Overview
  • Excellent47%
  • Very good38%
  • Average8%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(57 reviews)
“six flags”(10 reviews)
“breakfast room”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
Offers from Best Western Plus Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Heritage Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (392)
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376 results
Traveller rating
170
144
29
19
14
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LanguageEnglish
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170
144
29
19
14
Show reviews that mention
All reviewsfront desksix flagsbreakfast roombest westernsclose to downtownhome away from homegreat place to stayeasy accessdowntown beniciayogurtbed was comfortablepleasant staydiscovery kingdomconvenient locationfew blocksbusiness centerwould stay again
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1 - 5 of 376 reviews
Reviewed 6 days ago

I am disappointed with Best Western at my last stay. I booked the hotel rooms for my family and myself for a family birthday celebration for my nephew. My sister and I shared a room with two queen beds. However, we noticed a strong odor...More

Review collected in partnership with Best Western
Thank auntiekimmers
Hotel's Favourite
Reviewed February 18, 2018

Arrived late morning and was able to check in after a log drive. The room was ready, very clean and reception was very attentive and efficient. The TV and WIFI worked well, although sometimes the WIFI was wavering. Coffee was available in the lobby at...More

Thank Ron U
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded February 26, 2018

We thank you kindly for taking the time to provide us with feedback. It is always rewarding to see when our previous guests give us radiant reviews. We pride ourselves in providing the best possible customer service, ensuring that they leave with great memories. We...More

Reviewed June 9, 2018

Just twenty minutes from Napa but without the Napa hotel prices! 24 hour convenience store next door and Starbucks nearby in shopping area! Morning breakfast was above average with friendly staff. Will definitely comeback!More

Review collected in partnership with Best Western
Thank gabrielgE3607HE
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded June 11, 2018

Dear gabrielgE3607HE, Thank you very much for the feedback. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such as rooms, service, and our location....More

Reviewed May 22, 2018

Nice Hotel, asked to be close to elevator next time, or choice a room outside the 3rd floor, so you get a nice breeze coming thru your room. Great people, breakfast was a large selection, don't pay $20.00 for a rollaway very uncomfortable, didn't use...More

Review collected in partnership with Best Western
Thank Captian-Sergent
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 1 week ago

Dear Captian-Sergent, Thank you for taking the time to provide us with your feedback. One thing here at the Best Western we strive for is providing each guest with excellent customer service! We are more than delighted that we were able to accommodate you and...More

Reviewed May 6, 2018

Stayed twice, one night each. Really nice hotel & staff. First stay felt luxurious. Slept beautifully, room was great for thinking/reading/writing. (Internet good too) Second time I realized sound insulation is minimal in some areas. Got little sleep even though people in other rooms were...More

Review collected in partnership with Best Western
Thank Eve E
Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded May 14, 2018

Dear Eve E, It is always gratifying when our guests take the time to leave us a review. To be commended for our services is the highest compliment we can receive in the industry of hospitality. We are delighted to hear you enjoyed your stay...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Banquet Room
Room amenities
Microwave
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$121 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Kitchenette, Family Rooms
Details
Price range
US$121 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available, Kitchenette, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (11)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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RDTRPMOM
January 7, 2017|
Answer
Response from Betsi O | Reviewed this property |
I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
0
Votes
M D
September 7, 2016|
AnswerShow all 2 answers
Response from serlbauer | Reviewed this property |
I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
1
Vote
ozzielosangeles
August 30, 2016|
Answer
Response from Pauline L | Reviewed this property |
Not sure of the pet policy, sorry.
0
Votes
Room Tips
"Rooms on the south are view rooms."
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"The customer service is so great they will make sure your happy with your room"
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"Request the parking lot side, or you'll hear freeway noise all night."
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"Check with hotel front desk."
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