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    Best Western Plus Heritage Inn

    1955 E 2nd St, Benicia, CA 94510-2201
    +1 855-590-0109
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    2017-12-03 2017-12-04
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    US$129
    US$129
    US$129
    Traveller (16)
    Room & Suite (10)
    Dining (2)
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    Overview
    • Excellent47%
    • Very good37%
    • Average8%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “front desk” (56 reviews)
    “breakfast room” (14 reviews)
    “six flags” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (373)
    There are newer reviews for Best Western Plus Heritage Inn
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    11 - 15 of 359 reviews

    Reviewed 26 September 2017

    I love this hotel. It is literally my home away from home. I frequently visit when i need a little rest and relaxation. The front desk & all the staff are the best. They go out of their way to make your comfortable. Im treated...More

    Review collected in partnership with Best Western
    Thank Concha A
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 5 October 2017

    Dear Concha A, Thank you so much for the raving review! "Home away from home" is exactly how we want our guests to feel. One of our main goals is to provide such service that our guests feel as if they were in the comfort...More

    Reviewed 25 September 2017

    Really was perfect for our needs close to soccer fields and great price for what you get. Staff was really nice. Didn't want to drive back and forth for the soccer weekend. Made my job a little easier.More

    Review collected in partnership with Best Western
    Thank 614valried
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 5 October 2017

    Dear 614valried, We appreciate the time taken to provide us with feedback. Given our location in regards to our recreational parks, we are a prime spot for traveling sport teams. It is a pleasure to read we were able to alleviate traveling for your family....More

    Reviewed 14 September 2017

    This was a family trip, and we were able to get adjoining rooms. The rooms were great, the tv and internet worked well. The beds are awesome. The staff are friendly and helpful. The breakfast was extensive and yummy. My only complaint was the noisy...More

    Review collected in partnership with Best Western
    Thank Lydia Z
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 5 October 2017

    Dear Lydia Z, It is very humbling to read that our staff was able to provide you with a memorbale experience. We take great pride in providing our guests with superior customer service and are extremely thrilled our staff was able to do so. We...More

    Reviewed 9 September 2017

    This is a great hotel for the Benicia area, very reasonably priced, close to town and the freeway. The hotel is in great shape and clean inside and out. The staff is friendly, professional, and provides excellent service. I will be staying here again when...More

    Review collected in partnership with Best Western
    Thank allenb401
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 12 September 2017

    Dear allenb401, We truly appreciate the time taken to leave such a kind review. It is our goal to maintain the cleanliness of our hotel as well as providing excellent customer service to our guests. Given our location we are a prime spot for travelers,...More

    Reviewed 28 August 2017

    staff was exceptionally helpful, room met expectations, reasonable good breakfast items (including hot dishes). Pool was too cold to use, even on very hot summer day, otherwise great experience. Was upgraded to mini suite, enjoyed the jacuzzi tub but found the mini kitchen with two...More

    Review collected in partnership with Best Western
    Thank jancX4942UU
    Response from GFCANTU, General Manager at Best Western Plus Heritage InnResponded 8 September 2017

    Dear jancX4942UU, We thank you kindly for providing your feedback. All feedback is greatly appreciated as we us it as a tool to help better improve our services. We aim to provide each guests with superior customer service to ensure their stay with us is...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$119 - US$179 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Best Western, Priceline, Travelocity, Booking.com, Hotels.com, Hotwire, Orbitz, Cancelon, getaroom.com and TripOnline SA so you can book your Best Western Plus Heritage Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Benicia
    • Also Known As
    • Best Western Benicia ,
    • Benicia Best Western ,
    • Best Western Heritage Hotel
    Add Photo Photos
    Traveller (16)
    Room & Suite (10)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Bathroom (1)
    Nearby
    Holiday Inn Express Benicia
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    .98 km away
     
    Nearby Restaurants
    Venticellos Ristorante Italiano
    53 reviews
    1.11 km away
    Rellik Tavern
    45 reviews
    1.29 km away
    Mai Thai
    28 reviews
    1.22 km away
    Camellia Tea Room
    44 reviews
    1.20 km away
    Nearby Attractions
    Benicia Capitol State Historic Park
    62 reviews
    1.36 km away
    Benicia Historical Museum
    18 reviews
    1.59 km away
    Benicia Certified Farmers Market
    16 reviews
    1.44 km away
    Benicia Fire Museum
    5 reviews
    1.14 km away
    Ask a question
    Questions & Answers
    RDTRPMOM
    7 January 2017|
    Answer
    Response from Betsi O | Reviewed this property |
    I make it a point to stay in smoke free room. My guess would be yes, your also being exposed to second hand smoke.
    0
    Votes
    M D
    7 September 2016|
    AnswerShow all 2 answers
    Response from serlbauer | Reviewed this property |
    I would say the usual. Coffee, tea etc, juices, yogurt, cereal, bagels with various toppings. There are also some cooked options. Sausage, eggs, and a waffles you cook yourself.
    1
    Vote
    ozzielosangeles
    30 August 2016|
    Answer
    Response from Pauline L | Reviewed this property |
    Not sure of the pet policy, sorry.
    0
    Votes
    Room Tips
    "The customer service is so great they will make sure your happy with your room"
    Read review
    "Request the parking lot side, or you'll hear freeway noise all night."
    Read review
    "My best suggestion would be to find another hotel in Benicia at which to stay."
    Read review
    "Check with hotel front desk."
    Read review
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