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Guys trip of three generations to watch the Giants in San Francisco. Location was perfect. Spent time in Berkeley before checking in. Welcomed with cookies and had time for a swim before driving to the ferry pick up. Slept well. Staff was great. Rooms were...More
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I visit Emeryville frequently, and I enjoy this hotel a lot when I do. It feels more detached and peaceful from the hustle-and-bustle of the East Bay, even though it's very close to Berkeley and Emeryville, and accessible via a frontage road that runs along...More
2 Thank Jeff G
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded February 3, 2018
Dear Jeff G,
Thank you for your warm review! It’s great to see that you were able to spend time enjoying a variety of activities and dining options in the area. We’re happy you discovered the scenic overlook of San Francisco, the Golden Gate bridge,...More
I waited on hold for over an hour, TWICE! No asking if I'd like to be placed on hold, simply straight to hold.
When the front desk FINALLY answered the woman was so rude that my decision was made: I would not be staying there....More
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded yesterday
Please know that your experience does not reflect our true level of service and we appreciate you bringing your concerns to our attention. Your comments will be addressed with our team to ensure we are on top of our game. In the meantime,...More
Recently stayed with our two children who were very pleased with the pool, warm cookies from the front desk, room, and venturing through the buildings. Pool was well maintained with towels well stocked each time we visited. Only downside was the odd designs of the...More
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 3 days ago
Dear Valued Guest,
Warm cookies seem to make such a difference, don’t they? We’re glad your children had a nice time enjoying our fantastic amenities at the DoubleTree by Hilton Berkeley Marina. Our staff is always ready to help with any request you have, including...More
Great Hilton on the marina, the indoor pool is small and usually full with children so we don't use it. Our go to place to stay when we visit the track which they will shuttle you back and forth. The restaurants are great and the...More
Response from DoubletreeBerkeleyGM, General Manager at DoubleTree by Hilton Berkeley MarinaResponded 4 days ago
I’m so glad you enjoy our restaurants, and especially the breakfast buffet. The staff at the DoubleTree by Hilton Berkeley Marina enjoys serving our guests, and they show it! We all look forward to inviting you back on your next visit.