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We were a large family staying with you and couldn't have been more satisfied. The staff was more than accommodating and friendly. Room service was excellent. Our departure was delayed by a day and the hotel was terrific in allowing us to not only stay...More
1 Thank SGK24
Response from GuestEngagement, Guest Relations Manager at Viceroy L'Ermitage Beverly HillsResponded 18 November 2014
Dear sloan k,
Thank you for taking the time to write this great review about L’Ermitage Beverly Hills
I am so pleased that you and your family enjoyed your stay with us at L’Ermitage Beverly Hills. Thank you for all the kind words about our...More
incredible I had to share my wonderful experience with others.
I've done a lot of traveling in my life and I have never experienced such amazingly friendly and accommodating service. The hotel seems like it was thoughtfully designed with a casual and elegant flair to...More
1 Thank Danielle D
Response from GuestEngagement, Guest Relations Manager at Viceroy L'Ermitage Beverly HillsResponded 13 November 2014
Dear Danielle D,
Thanks for sharing such lovely comments following your recent stay with us, here at L'Ermitage Beverly Hills
It was a pleasure having you with us and we were delighted to learn that you enjoyed our "magnificently oversized" rooms and "zen outdoor "...More
This hotel has the BEST of everything to offer.
From the Valet service to Concierge services to housekeeping, we were welcomed and pampered. All staff were friendly and helpful.
The room was extremely clean and spacious.
The pool water was nice and warm in November....More
1 Thank KamaainaFromKona
Response from GuestEngagement, Guest Relations Manager at Viceroy L'Ermitage Beverly HillsResponded 10 November 2014
Thank you for taking the time to write a review of L'Ermitage Beverly Hills.
I am delighted to hear that you experienced a 'perfect five star get-away' with us! Many thanks for the kind words regarding our staff, convenient location and room appointments....More
Every step of the way, from the courteous curbside welcome; the splendidly accented lobby; the elegantly designed restaurant and bar; the plush magnificently oversized room, to the roof-top pool and deck, L'ermitage epitomized what one would hope for (but rarely experiences) when visiting Beverly Hills....More
Thank Brandon F
Response from GuestEngagement, Guest Relations Manager at Viceroy L'Ermitage Beverly HillsResponded 6 November 2014
Dear Brandon F,
Thank you so much for taking the time to submit a review about L’Ermitage Beverly Hills.
Your fantastic sentiments about the extraordinary service and our staff are much appreciated, and I will be sure to pass them on to the entire team....More
Small, quaint and off the beaten path. If you're looking for over the top service this hidden gem is it. Felt at home from minute one. Didn't feel like I had to impress anyone, went to lobby for coffee in the morning in my sweats...More
1 Thank Don P
Response from GuestEngagement, Guest Relations Manager at Viceroy L'Ermitage Beverly HillsResponded 4 November 2014
Dear Don P,
Thank you for sharing your experience at L'Ermitage Beverly Hills. I am so pleased to hear that you felt 'at home' with us. We pride ourselves on the service we provide and I will be sure to share your glowing review with...More
Beverly Hills began as a modest village years ago and today you can still feel its small town origins, even though it has become a major tourist attraction and business center for the entertainment industry. This town lives up to its reputation as an area full of designer retail stores and residential streets lined with mansions and palm trees. Inside the commercial center of Beverly Hills, along Rodeo Drive, droves of
tourists peak into ultra-luxurious boutiques hoping to catch a glimpse of someone famous. Off of Rodeo Drive however is where some of the most affluent Angelenos occupying the streets of Beverly Hills come for leisurely meals, power lunches and beauty treatments.