We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Big Bear Chateau

Save
Share
Traveller (166)
Room & Suite (144)
Dining (60)
Overview
  • Excellent48%
  • Very good27%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“big bear”(242 reviews)
“very nice hotel”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
Additional information
Offers from Best Western Big Bear Chateau
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Big Bear Chateau
Special Offer: BOOK DIRECT & SAVE
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$106.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Big Bear Region hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "d1791d9a63c74bd19bb12abb0ab64b03", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285306,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[39652599],"additionalContentIds":[],"pollCount":0,"checkin":{"day":26,"month":8,"year":2018},"checkout":{"day":27,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":106,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"d1791d9a63c74bd19bb12abb0ab64b03","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":109,"lowestMetaPrice":106,"additionalPartner":false,"highestMetaPriceDisplay":109,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":109,"lowestMetaPrice":106,"highestMetaPriceDisplay":109,"hotelName":"Best Western Big Bear Chateau","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImQxNzkxZDlhNjNjNzRiZDE5YmIxMmFiYjBhYjY0YjAzIiwiQUlLIjoiMzU2ODgyZjAwZDIzNGRiM2FlMzMzNjI4ZDA1MmZjOWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "26/08/2018", "checkOut": "27/08/2018", "lowestPrice": "US$106", "hasDates": true, "hacComplete": true, "contentIdMappings": {"39652599":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (729)
Filter reviews
703 results
Traveller rating
324
185
106
54
34
Traveller type
Time of year
LanguageEnglish
More languages
324
185
106
54
34
Show reviews that mention
All reviewscomplimentary breakfastbig bearvery nice hotelmade to order breakfastgas fireplacefresh fruitpine treesclean roomsbear mountainsnow summitski slopesjacuzzi tubupon checkwe've stayedget awaypool tablebw
FilterEnglish
Updating list...
1 - 5 of 703 reviews
Reviewed 1 week ago via mobile

Lovely clean atmospheric hotel. The corridors were very reminiscent of the hotel in the Shining (which we found scary and exciting!). We also heard strange noises through the interconnecting door from the unoccupied room next door! We obviously have crazy imaginations! Just added to our...More

Thank Mystic17
Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago

Thank you, we are glad that you enjoyed your stay with us. We appreciate your feedback and your business. We hope to see you again in the future.

Hotel's Favourite
Reviewed May 11, 2018 via mobile

Throughly enjoyed our recent stay at the BW Big Bear Chateau. Check in is effortless and staff are very helpful and friendly. Our room was cozy comfy and spotless. Plenty of room with the king bed choice. A couple of chairs and table for reading...More

Thank manuelaY1814UG
Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded May 12, 2018

Thank you for your rating and review. We value your feedback and appreciate your business. We are glad that you enjoyed your stay with us. We hope to see you again in the future.

Reviewed 2 weeks ago

Kitschy, beautiful, silly -- I love this place and it's blast from the past 1980's-90's faux finishing - murals - chandeliers decor. Very comfortable rooms - many with little decks and fireplaces.Clean and a wonderful breakfast included.

Thank TerraTravels
Reviewed 3 weeks ago via mobile

The hotel is located in a nice area, the rooms are clean...however a little old fashioned. Breakfast is, for a Best Western, outstanding! The servants during breakfast do a really good job...polite, quick and want the best for you. Well done!! The front desk workers...More

Thank washingtongeorge
Reviewed 3 weeks ago

Physically, this beats other BW hotels. At the front desk, Sherri was the terrific. The King room with fire place was excellent. The complimentary breakfast was served and good choices. Unfortunately, the bar and restaurant is only open on weekends. One of two nearby restaurants...More

Thank Dick S
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Breakfast included
Bar/Lounge
Hotel Amenities
Wheelchair Access
Business Centre with Internet Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Hot Tub
Outdoor pool
Bar/Lounge
Details
Price range
US$109 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$277 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (166)
Room & Suite (144)
Dining (60)
Pool & Beach (18)
Amenities (37)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
avoma42
April 16, 2017|
AnswerShow all 3 answers
Response from F4914CHcynthiab | Reviewed this property |
I don't recall the dog charge...$30? I think it was something like that. No microwave, but the breakfast is so great to have each morning...
0
Votes
Mary M
August 13, 2015|
Answer
Response from Frannie E | Property representative |
Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
0
Votes
Room Tips
"a great place for a bad experience"
Read review
"210;212;214;216 for pool view"
Read review
"I liked the rooms with a balcony and fireplace. There are also rooms with whirlpool bathtubs!"
Read review
"The king rooms with balcony's seem nicer."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing