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Lovely clean atmospheric hotel.
The corridors were very reminiscent of the hotel in the Shining (which we found scary and exciting!). We also heard strange noises through the interconnecting door from the unoccupied room next door! We obviously have crazy imaginations! Just added to our...More
Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded 1 week ago
Thank you, we are glad that you enjoyed your stay with us. We appreciate your feedback and your business. We hope to see you again in the future.
Throughly enjoyed our recent stay at the BW Big Bear Chateau. Check in is effortless and staff are very helpful and friendly. Our room was cozy comfy and spotless. Plenty of room with the king bed choice. A couple of chairs and table for reading...More
Response from Frannie E, Public Relations Manager at Best Western Big Bear ChateauResponded May 12, 2018
Thank you for your rating and review. We value your feedback and appreciate your business. We are glad that you enjoyed your stay with us. We hope to see you again in the future.
Kitschy, beautiful, silly -- I love this place and it's blast from the past 1980's-90's faux finishing - murals - chandeliers decor. Very comfortable rooms - many with little decks and fireplaces.Clean and a wonderful breakfast included.
The hotel is located in a nice area, the rooms are clean...however a little old fashioned.
Breakfast is, for a Best Western, outstanding!
The servants during breakfast do a really good job...polite, quick and want the best for you.
The front desk workers...More
Physically, this beats other BW hotels. At the front desk, Sherri was the terrific. The King room with fire place was excellent. The complimentary breakfast was served and good choices. Unfortunately, the bar and restaurant is only open on weekends. One of two nearby restaurants...More