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    Best Western Big Bear Chateau

    42200 Moonridge Road, CA 92315-1814
    Hotel website
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    Savings alert: 24% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$116
          US$90
          Great Deal
          US$97
          US$97
          Traveller (124)
          Room & Suite (120)
          Dining (49)
          The Lodge at Big Bear Lake, a Holiday Inn Resort
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          Overview
          • Excellent45%
          • Very good26%
          • Average14%
          • Poor7%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Bar/Lounge
          Fitness centre
          Pets Allowed
          Wheelchair Access
          Business Centre
          Laundry Service
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from Best Western Big Bear Chateau
          Special Offer: $10 GIFT CARD EVERY NIGHT
          Hotel deals
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          The Lodge at Big Bear Lake, a Holiday Inn Resort
          527 reviews
          #3 of 7 hotels in Big Bear Lake
           
          Big Bear Frontier Cabins
          409 reviews
          #2 of 7 hotels in Big Bear Lake
           
          Pine Knot Guest Ranch
          213 reviews
          #1 of 7 hotels in Big Bear Lake
           
          Cozy Hollow Lodge
          130 reviews
          #2 of 19 hotels in Big Bear Region
           
          Rooms
          Jun 4Jun 5
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          1 room, 2 adults, 0 children
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          Standard Room

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          Traveller rating
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          Reviewed 2 weeks ago

          I arrived on Sunday and left on Tue. The jacuzzi was not working the whole time. It's a kind of disappointed because I expected to stay in jacuzzi to relax after a long day hiking. But the breakfast was good, the people were nice there...More

          Review collected in partnership with Best Western
          Helpful?
          Response from Frannie E, Guest Relations Manager at Best Western Big Bear Chateau

          The jacuzzi was going through general maintanence Na the cement was being replaced. It was reopened on May 5. Thank you for your patience and understanding. We hope to see you again in the near future.

          Reviewed 4 weeks ago

          Without a doubt this is the best BW that we have stayed at of the 38 Hotels in the USA. It is the first time that we have been able to have a dinner at a BW and the breakfast which was freshly prepared was...More

          Review collected in partnership with Best Western
          Helpful?
          Response from Frannie E, Guest Relations Manager at Best Western Big Bear Chateau

          Thank you for taking the time to write a review and give us a rating. We hope to see you again in the near future.

          Reviewed 10 April 2017

          The pet friendly room was great and very comfortable for our dog. For the humans not as much. The bedding is old, tired and needs replacing. It was cold throughout the night and made sleeping impossible for me, so two nights without much sleep. They...More

          Helpful?
          Response from Frannie E, Guest Relations Manager at Best Western Big Bear Chateau

          Thank you for writing a review and letting us know your concerns. We will try to fix these issues.

          Reviewed 9 April 2017

          A really different hotel from the usual Best Western. restaurant and bar on site and a free breakfast included in price. Breakfast includes bacon and sausage and eggs made to order. Rooms are large and have fireplace. Antique furniture.

          Review collected in partnership with Best Western
          Helpful?
          Response from Frannie E, Public Relations Manager at Best Western Big Bear Chateau

          Thank you for taking the time to write a review and rating. We are happy to hear that you had a good experience. We hope to see you again soon.

          Reviewed 3 April 2017

          My stay at the Best Western was very enjoyable. We were able to check-in early by the very friendly front desk staff. We stayed in a room that had a comfortable king size bed, Jacuzzi tub and a fireplace. Only issue was there was no...More

          Review collected in partnership with Best Western
          Helpful?
          Response from Frannie E, Public Relations Manager at Best Western Big Bear Chateau

          Thank you for taking the time to give a rating and write a review for others to read. We are happy to hear you had a great experience at the hotel.

          The Lodge at Big Bear Lake, a Holiday Inn Resort
          527 reviews
          #3 of 7 hotels in Big Bear Lake
           
          Big Bear Frontier Cabins
          409 reviews
          #2 of 7 hotels in Big Bear Lake
           
          Pine Knot Guest Ranch
          213 reviews
          #1 of 7 hotels in Big Bear Lake
           
          Cozy Hollow Lodge
          130 reviews
          #2 of 19 hotels in Big Bear Region
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Laundry Service
          • Banquet Room
          • Things to do
          • Restaurant
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Bar/Lounge
          Details
          • Price range
          • US$105 - US$230 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Suites
          • Number of rooms
          • 80
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Best Western, Hotwire, Travelocity, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Best Western Big Bear Chateau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • Big Bear Region
          • Also Known As
          • Best Western Plus Big Bear Chateau Hotel Big Bear Lake ,
          • Best Western Big Bear Lake ,
          • Big Bear Lake Best Western
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          Traveller (124)
          Room & Suite (120)
          Dining (49)
          Pool & Beach (17)
          Hotel & Grounds (146)
          Bathroom (5)
          Family and Play Areas (1)
          Business Centre & Event Rooms (1)
          Nearby
          Sponsored by:
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          avoma42
          What is the charge for a dog? Do your rooms have mini frigs and microwaves?
          16 April 2017|
          Answer Show all 2 answers
          Response from David S | Reviewed this property |
          They did accept pets yes, not sure the charge, but no the rooms had no microwaves or fridges.
          0
          Votes
          beentheredonethatoo2
          Is the hot tub available in the winter?
          18 October 2015|
          What is your answer?
          Posting guidelines
          Submit
          Mary M
          Your property is pet friendly? What is your pet charge?
          13 August 2015|
          Answer
          Response from Frannie E | Property representative |
          Yes we do, but we only have 8 rooms on the property that are pet friendly. You need to call to make sure these rooms are available before you make a reservation. There is a $30 charge for the stay
          0
          Votes
          Room Tips
          "Try not to stay with pets here. You'll be banished to the "Dungeon" rooms on the lower level."
          Read review
          "None seemed better than others"
          Read review
          "Top floor in the rear of the hotel."
          Read review
          "Upstairs in the back of hotel, Overlooking the forest and pool."
          Read review
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