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Black Bear Cottages

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13 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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los angeles, ca
Reviewed 14 March 2011

We had to leave a different cabin rental (whole other review) late at night and were looking for a place to stay other than a motel. We stopped at Lakefront Cottages, but they had just rented out their last cabin. She gave us the number to Black Bear Cottages. I called desperate for a warm bath, a glass of wine,...

2Thank easyguytoughwife
Los Angeles, CA
Reviewed 30 March 2010

Black Bear Cottages is actually pretty amazing. First, the office is pretty easy to find and the staff is actually quite friendly. Their office is not the most up-to-date in looks, but the staff was professional and very helpful! Check-in was extremely easy - we were in and out in 5 minutes. They provided the address for the cabin a...

1Thank JeskaS05
Reviewed 17 February 2010

This trip was such a disaster I barely know here to begin. The first thing to know is that John (manager/owner?) is a complete nightmare. He has ZERO customer service skills and has no idea how to run a hospitality business. Following is an overview of our experience: My boyfriend and I went to Big Bear to ski over a...

4Thank lucite22
Los Angeles, California
Reviewed 14 February 2010

My friends and I rented two cottages this past Friday for one night and we wanted to stay longer!!!!!!! We were very happy with how cute the cottages were and how there was immaculate attention to detail. Everything was really clean and pretty and the beds are amazing. My friends and I had a great time. Thank you Cher!

1Thank SGLA
twentynine palms ca
Reviewed 17 March 2009

Everything was better than what was advertised. We stayed there for my husbands pre deployment leave & the management went above & beyond to satisfy my family. The cabin was spotless, beds were amazing, & the location was more than ideal. We were walking distance from nearly everything you could want. John even gave us a great deal for my...

Thank lola29palms
San Diego
Reviewed 26 February 2009

I found Black Bear Cottages online after researching for my families trip to Big Bear California. I liked what I saw on the website, so I decided to book a cabin from them. The transaction went smoothly over the phone, but when I got there it was a different story. First of all ,their office is dirty and small and...

4Thank SoCalFamily0475
Black_Bear_Cottages, Owner at Black Bear Cottages, responded to this review

This guest originally booked a different cabin on a flat street but called us back because they wanted the least expensive cabin we had that would fit her size family. Even though she booked it just the day before arrival and we specifically told her of our cancellation policy which states that there are no refunds for reservations made within...

Reviewed 11 February 2009

We (10 of us) stayed at one of their properties name Adorable Castle. It is a gorgeous place with very comfortable beds. Everything including the kitchen is in good shape. Directions as to what the property manager expects from customers are clear. There was more than enough space for all of us. We had lots of fun at the place...

2Thank jitjet
Black_Bear_Cottages, Owner at Black Bear Cottages, responded to this review

Thank you for taking the time to write a review. I also want to thank you for opening my eyes to a policy of ours that needs to be changed. From now on, we will do our best to make sure barbecues are available all year-round because we know many guests like to grill outside even in cold weather! Don't...

Palm Springs
Reviewed 9 October 2008

We (our family of 4) rented their Paradise Pines cabin which is located near the village. I called them with questions first and John took the time to go over everything with me, even looking up cabins from other companies to help me make sure I got exactly what we wanted. Well the cabin we ended up with was nearly...

2Thank wahoo2yoo
Las Vegas
Reviewed 23 April 2007

This is our third time back in the last 14 months. We took a chance on them back in March of 2006 when they had just changed owners. The cabins were excellent and the owner was real helpful. Since he offered us a discount on our next stay we came back last summer. By then the cabins were even nicer....

5Thank lasvegastravelbug
Van Nuys
Reviewed 18 April 2007

We had a really great time at Black Bear Cottages. The cabins are VERY cute and plush. I recommend Cabin 3 which is exactly what you would picture if you were picturing a perfect little mountain cabin. We had talked to the owner John on the phone about 4 times before we finally reserved the cabin and he was very...

4Thank danzer789

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  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Free Parking

Additional Information about Black Bear Cottages

Address: 42440 Moonridge Road, CA 92315
Region: United States > California > Big Bear Region
Number of rooms: 4
Also Known As:
Black Bear Cottages Hotel Big Bear Lake
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?