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Chase Suite Hotel Brea

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#2 of 5 Hotels in Brea
Certificate of Excellence
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Chase Suite Hotel Brea
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234 Reviews from our TripAdvisor Community

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Showing 227: English reviews
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Chandler, Arizona
Reviewed 1 week ago

I booked a two bedroom suite for me and my in-laws for a two night stay. Check-in was great...the front desk staff were very friendly and helpful. This is a "Motel" type setup, which means that the doors are all outside. Parking was good, we didn't have a problem finding any, even after arriving later in the evening. Once we...

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Helpful?
Thank Jay L
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for taking the time to leave us some feedback in regards to your stay! I'm glad to hear we were able to take care of anything you felt we fell short on during your stay, and yes, things do happen and all we ask is an opportunity to rectify them. I am so happy to hear...

San Gabriel, California
Reviewed 1 week ago

The staff were friendly and welcoming, check-in was quick and easy, the breakfast was good and different each day. Our room was clean and spacious room. We had an issue with the tv but they resolved it right away. Would stay here again.

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Helpful?
Thank syc84
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for letting us know you had a great stay! We strive for your ultimate satisfaction every time. I'm happy to hear you got to enjoy our delicious breakfast and loved how spacious our suites were.... just what we like to hear! Thank you again for taking the time to leave us a review and hope to...

Champaign-Urbana, Illinois
Reviewed 5 weeks ago via mobile

Chase was on the recommended list of places to stay for a conference. We found the staff friendly and helpful. They offer a very nice breakfast. Also offered is a happy hour which our schedule did not permit attending. I would not usually comment on the towels except they were the softest I've ever encountered, at home or traveling.

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Helpful?
Thank RandomJim3
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for letting us know about your stay! Very happy to hear you had such a great stay as your satisfaction is our #1 goal. We hope to see you again during your next visit to the Brea area whether it is for business or pleasure!

Westford, Massachusetts
Reviewed 17 February 2017

Room was very spacious. There were granite counter tops in the kitchen. All their rooms are suites and have 2 large rooms. The bed was very comfortable. The included breakfast was a full buffet & changed over the 2 mornings I ate. I'd go back again for sure.

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Helpful?
Thank Ali C
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for taking the time to leave us review about your stay! So happy to hear you had a great stay and took advantage of everything we have to offer. We hope to see you very soon during your next visit to the Brea area!

Phoenix, Arizona
Reviewed 26 January 2017

We had a great experience at this hotel. Our family stayed two nights here. The location was only a twenty minute drive to Knott's Berry Farm. They had an awesome breakfast buffet. It was a small dinning room, but it was never too crowded. Our rooms were amazing! We had a suite with a full kitchen, two separate bedrooms and...

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Thank Goober82
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

It's a great feeling every time we hear our guests have a great stay and it never gets old to us! Thank you so much for taking the time to let us know about your stay. We are so happy you got to enjoy our awesome breakfast buffet and ecstatic to hear you loved our rooms! We will see you...

Cayucos, California
Reviewed 21 January 2017

This hotel was a very pleasant surprise. The bed was good. The rooms were very large. There were two separate rooms. There was a full kitchen and living room. Then there was a bedroom. This hotel was very quiet too. All this led to a great stay in Brea!

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Thank LLA3165
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you! So happy to hear your had a fabulous stay. We do consider ourselves Brea's hidden gem and love when guests have a chance to see what we are all about. We hope to see you again very soon when visiting the Brea area.

Reviewed 18 January 2017

The hotel was fine in every way EXCEPT the nasty bathroom. The tub/shower was tile and grout, and the grout was black with mildew. The tub faucet was loose, and when showering, half the water came out of the tub faucet instead of the shower head. The tub didn't drain properly, so I showered in 4 inches of water. I...

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Helpful?
Thank Sharon Z
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

First and foremost I wanted to thank you for your candid review and letting us know how your stay was with us. I am glad to hear your overall stay was a good one and appreciate you pointing out items in your room. Without reviews such as yours we cannot continue to improve our facilities and do take everything very...

Reviewed 31 December 2016

This was a great stay for the family. Very accessible from the road, and not far from shopping. We had a 2 room suite, and having the second bathroom made it very nice. Rooms were very spacious. So not stepping over each other. We would stay there again.

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Thank Elaine D
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you very much for letting us know about your stay! We are so happy to hear it was a great one! We hope to see you again when you come back to the Brea area.

Modesto, California
Reviewed 28 December 2016

Great location Room in need of major repairs Both shower and tubs for the adjoining rooms have missing grout and let water run into the walls poor silicone repair on partial wall tile which in turn let's water through the walls and out under the carpet in next room and I am positive black mold in walls. Wall paper peeling...

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Helpful?
Thank Fridgetruck
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you very much for taking the time to leave us a review of your stay. It is reviews such as yours that allow us to continue improving our hotel. As you mentioned, you didn't get a chance to let us know about your concerns while you were here, I wish you would have, so you could have given us...

Reno, Nevada
Reviewed 27 December 2016

Good size suites, a bit dated but clean and quiet. Our room did have an overwhelming scent of air freshener - not sure what that was all about. The clerk almost double billed us for our prepaid stay. Honest mistake. Morning coffee was absolutely horrible but there is a Starbucks next door. Overall worth the money and fairly comfortable.

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Helpful?
Thank Mary A
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

First and foremost we want to thank you for taking the time leave us a candid review. We appreciate feedback such as yours as we cannot continue to grow from our guests comments. We always get compliments about our wonderful breakfast but do realize everyone's palate is different and appreciate when we hear otherwise so we can improve. We thank...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Chase Suite Hotel Brea

Address: 3100 E Imperial Hwy, Brea, CA 92821-6719
Region: United States > California > Orange County > Brea
Price Range: $203 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel Brea 3*
Number of rooms: 88
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Also Known As:
Chase Suite Brea
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel Brea staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to Knottsberry Farm”
 of 5 bubbles Goober82, 26 Jan 2017 | Read review
“Very accessible and quite.”
 of 5 bubbles 705elained, 31 Dec 2016 | Read review
“Make sure you keep your shoes on in the room due to leaking water from showers through the walls.”
 of 5 bubbles Fridgetruck, 28 Dec 2016 | Read review
“Some rooms border on Imperial highway #90 and some traffic noise if you are sensitive to that. Check out web site for views.”
 of 5 bubbles drasch4100, 1 Nov 2016 | Read review
“My room was in the back and upstairs. I didn't hear any noise from traffic.”
 of 5 bubbles Adminjh1, 6 Sep 2016 | Read review
5 of 5