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Chase Suite Hotel Brea

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#2 of 5 Hotels in Brea
Certificate of Excellence
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220 Reviews from our TripAdvisor Community

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Showing 214: English reviews
California City, California
Reviewed 26 June 2014

Stayed here for a week, the staff are nice. The accommodation , yes the sheets are clean & so are the towels, cant say it feels clean, an out dated grimy feel to be honest. Wanted to spend as much as as I could out rather than in the hotel. Breakfast was decent and happy hours too, would rather stay...

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Helpful?
Thank gingerbread12
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for taking the time in leaving review. We truly appreciate your candid remarks and take them very seriously because without them we cannot continue to improve our services. Thank you again!

San dieg
Reviewed 22 June 2014 via mobile

Stayed for a weekend in a kitchenette with a king bed. Spacious room and well appointed. 2 flat screens. One suggestion to the hotel staff is that the cable connection could be a bit better. I tried to watch a world cup match and I felt like I was watching it on a tv with an antenna- fuzzy and not...

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Helpful?
Thank Wahoosugar
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

So happy to hear you had a great stay! We love to hear when our guests have been well served and taken care of as that is our number one goal! Thanks again!

Georgetown, ca
Reviewed 14 June 2014

Like the place. Need some outdoor sitting on the grass and trash cans in parking lot. Nice staff, clean rooms, good breakfast. Would be nice to have happy hour every night. Needs more parking. Will stay here again.

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Helpful?
Thank K9notails
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for your kind words, we hope to see you in our neck of the woods soon!

Reviewed 9 June 2014

My husband and I stayed at this hotel twice in the space of a month, each time for one night. Our experience the first time was better than the second. During both stays, we found the staff very friendly and accommodating. The rooms are spacious and the bed comfortable. But the location of the room makes a big difference! The...

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Helpful?
Thank Ann S
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for your candid feedback we truly appreciate it. WIthout comments such as yours we cannot continue growing. They are truly appreciated. Thank you again!

San Diego, California
Reviewed 4 June 2014

This hotel was OK - not bad but not special. Breakfast staff and food very good: eggs excellent, hash, sausage, juice & great coffee (no yogurt). Parking is very difficult and in short supply. When we checked in late at night a new staff member was being trained. I had already had a very long day and did not want...

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Helpful?
Thank traceyb161
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for taking the time to leave us a review about your stay. We truly appreciate your comments and take them very seriously. I must note that we do not allow our team members to eat at our breakfast area at any time. They have their own lunch area. There was a group in house during your...

Whittier, California
Reviewed 29 May 2014

My family had to suddenly vacate a house we had recently rented when we discovered it had a mold infestation.We have been at this hotel for the entire month of May while looking for a new home. The staff has been extremely accommodating and helpful in extending our stay on an as needed basis. There was a mix up with...

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Helpful?
Thank ChristinaG562
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank YOU so much! So glad you enjoyed your stay and that we became your home away from home! Hope you come back and visit us... but under different circumstances, like a little getaway from your normal routine :-)

San Diego, California
Reviewed 29 May 2014

We booked this hotel for a Memorial Day softball tournament. We had 12 families stay at this hotel. The rooms were very nice, good layout with a bedroom, living room and full kitchen. The bed was very comfortable. Had a great time. The only negative comment that I have is that we asked to get our rooms close together and...

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Helpful?
Thank mamatimes2
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you! We were glad to have you and your group and hope to see you again in the near future!

Reviewed 24 May 2014

I arrived on Thursday night & they served my favorite,chili dogs at the social hr. Breakfast on Friday & Saturday morning was GREAT and so was the kitchen staff. The front desk staff were pleasant and friendly. $111 per night was steep for my grundgy room. The walls were so thin I could hear neighbors on both sides, the bedding...

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Helpful?
Thank Charles R
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Thank you so much for your kind words and happy you enjoyed your stay. We also appreciate your comments and take them very serious because without them we cannot strive for better. Thank you again and hope to see you in the near future!

Diamond Bar, California
Reviewed 20 May 2014

My mother and I had to stay at a hotel because my condo was being fumigated. I have 3 small birds that I did not want to board. One is very bonded to me and I really did not want her to be away from me with strangers and other birds. I called the Ayers in diamond Bar but they...

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Helpful?
Thank Carolyn H
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

Very happy to hear that you had a positive experience! I'm also glad we were able to get you checked in to your room early as you had requested since i know having to leave your house early can be rather inconvenient. We are always happy to accomodate our guest requests when we are able to :-) Please do come...

Brea, California
Reviewed 20 May 2014

This place is a joke. The manager refused to accept responsibility for his screw up. We have been staying at hotel went in was very clear what card to charge they dropped the ball and charged wrong card. Instead of admitting to mistake he stutters for ten minutes when trying to lie his way out of it. Admit you made...

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Helpful?
Thank Steven L
ChaseSuiteHotel, General Manager at Chase Suite Hotel Brea, responded to this review

First and foremost wanted to thank you for taking the time to let us know your concerns. I'm happy to hear that Jose one of our Front Office Managers was able to resolve your credit card issue very promptly because issues such as these are always made a priority I did want to take the time to point out that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Chase Suite Hotel Brea

Address: 3100 E Imperial Hwy, Brea, CA 92821-6719
Region: United States > California > Orange County > Brea
Price Range: $186 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chase Suite Hotel Brea 3*
Number of rooms: 88
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Also Known As:
Chase Suite Brea
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Questions & Answers

Here's what travellers have asked, with answers from Chase Suite Hotel Brea staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms border on Imperial highway #90 and some traffic noise if you are sensitive to that. Check out web site for views.”
 of 5 bubbles drasch4100, 1 Nov 2016 | Read review
“My room was in the back and upstairs. I didn't hear any noise from traffic.”
 of 5 bubbles Adminjh1, 6 Sep 2016 | Read review
“Upstairs rooms are nice due to less people and AC noise.”
 of 5 bubbles just70fus, 26 Jul 2016 | Read review
“Avoid "A" rooms even though they are less expensive.”
 of 5 bubbles 838jimd, 18 Jun 2016 | Read review
“No elevators, only exterior stairs to second floor so if you have heavy bags request a ground floor room.”
 of 5 bubbles Braveliver, 12 Jun 2016 | Read review
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