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Hampton Inn Brentwood

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Hampton Inn Brentwood
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237 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Brentwood
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Showing 236: English reviews
Reviewed 15 November 2016

We enjoyed the proximity to downtown Brentwood, shopping, restaurants. The hotel is clean and safe. Sometimes you can hear your neighbors or people in the hallways but it wasn't too much of a problem for us. It was great having complimentary breakfast to start our day.

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1Thank Dobb K
San Jose, California
Reviewed 3 November 2016

When I made the reservation, over the telephone, the person I spoke with said they charged extra for 2 queen beds. Has anyone ever heard of this? Our room smelled and looked dirty and needs some major remodeling. We were very disappointed and think it was very expensive for what we got. It was our only option in Brentwood. The...

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1Thank Lucy R
Vimal P, General Manager at Hampton Inn Brentwood, responded to this review

Dear Lucy R, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. We will address your comments with our team as we work to improve our guest experience. We hope you will come visit...

Nuevo, California
Reviewed 26 October 2016

Overall stay wasn't too bad, didn't have the managers special free beer, wine, and snacks. That was a little disappointing but was conveniently located near plenty of places to grab a bite to eat. Staff was friendly and helpful, aside from finding a hair in our breakfast and a kids dress on one of the beds our stay was good.

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Thank J6019IOdavida
Fresno, CA, United States
Reviewed 20 October 2016

I think that the corporate attitude for this location is lax. If there were more competitors at the level of hotel in the area, the hotel would be forced to have better pricing and service levels. It is taking full advantage of the situation and of its clientele.

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1Thank Dannye C
Truckee, California
Reviewed 17 October 2016

Besides checking into a smelly already opened room, my pre arrival phase wasn't very enjoyable. I tried to modify my reservation to only have one night and they wouldn't let me because it was a busy weekend and it required a 2 night minimum. When I was originally booking months in advance, there was no fore warning that this would...

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1Thank G1348BHnatashab
Bozeman, United States
Reviewed 12 October 2016

The Brentwood Hampton is a fine place to stay, nice pool and satisfactory breakfast. One complaint is the door to the adjoining room -- we could hear the person speak as if he were in our room. The other complaint was the reluctance of the front desk to give us a room on an upper floor.

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1Thank John R
Pineville, Louisiana
Reviewed 28 September 2016

Staff at front desk were very nice and helpful! Always had a smile on their face and if not at the desk when you wdljedyup they appeared within seconds. Breakfast attendant was excellent and food, was okay.

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Thank _dkq222
Chico, California
Reviewed 27 September 2016

Not a quality place for the price. A lot of broken items including shower door, phone system for both days there and chairs weren't sturdy in the room. In addition, for a two night stay we had to check in twice, resigning paperwork and getting new keys. Inconvenient when there for a reason.

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1Thank 372kandim
Fresno, United States
Reviewed 22 September 2016

poor customer service. No acknowledge of Loyalty program status. When given out items for Loyalty program, items were not put in a bag. When inquired aboutl lack of a fridge, the response was that staff was gone for the day to deliver Fridgfe. No alternatives were offered.

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2Thank Kuang H
San Mateo, California
Reviewed 17 September 2016

Stayed here because we were in Brentwood for a wedding. The staff was very helpful and accommodating, the rooms were clean with plenty of towels. The kids loved the pool and the breakfast! If we are in the area again, we will definitely come back!

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Thank patriciamI656KD

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms

Additional Information about Hampton Inn Brentwood

Address: 7605 Brentwood Boulevard, Brentwood, CA 94513
Region: United States > California > Brentwood
Price Range: $161 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Brentwood 2.5*
Number of rooms: 59
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Also Known As:
Hampton Inn Brentwood Hotel Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Brentwood staff and other travellers.
3 questions
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15 days ago
El Granada, California
6 months ago

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Questions? Get answers from Hampton Inn Brentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a room on the second floor, and it was fine”
 of 5 bubbles chriswX3916IO, 23 Jan 2017 | Read review
“As always I stay as high as possible and as far from the elev. as possible”
 of 5 bubbles edhofferber, 26 Dec 2016 | Read review
“It doesn't matter where you stay, there's always some slob that let's the doors slam”
 of 5 bubbles S9907DHstevem, 30 Aug 2016 | Read review
“Rooms on the 2nd or 3rd floor, west end, facing auto parts store”
 of 5 bubbles GiddyPants, 5 Apr 2016 | Read review
“Had a room on the third floor so there were no foot steps at night.”
 of 5 bubbles Commodore2010, 9 Oct 2015 | Read review
5 of 5