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Portola Inn and Suites

Expedia.comUS$60*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Portola Inn and Suites
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262 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Reviewed 10 March 2017

Stayed at the Portola Inn for two nights, March 7 and 8 2017. When we arrived, the clerk at the desk was very friendly and said that he was there and happy to help whenever we needed it. That was the only positive thing about the Portola Inn. When we arrived in our room, there was a strange musky smell....

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1Thank Kevin L
Carlsbad, California
Reviewed 13 February 2017

Overall a terrible experience. Arrived there past midnight due to family emergency. The staff was very unprofessional, the room had a very filthy smell overall a very dirty room. The toiletries seemed to already have been used by previous guests, (although not much of concern by me since I always carry my own when travelling). I wouldn't recommend this place...

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1Thank 714sanchezfam
Elk Grove, United States
Reviewed 11 January 2017

I stayed here on a previous visit to LA and had no problems. This time I had problems from the time of arrival. One of my rooms smelled like marijuana, which was a huge problem. Front desk attendant was doing everything he could to help out. Had to end up putting a air purifier and scented deodorizer (that I bought)...

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2Thank Juan & Felicia P
Reviewed 6 January 2017

My wife and I, over the Memorial Day holiday, fell into this booking via Hotwire. It was awful, the worst motel I have patronized in over a decade. The staff was attentive enough, as we had to change rooms (more on that later), but overall the place is as fantastically awful as the worst of the reviews on here. As...

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2Thank Rafael M
Tucson, Arizona
Reviewed 7 November 2016

The area is sketchy. The hotel appears to have long term residents. The room appeared to be clean but saw a few bugs as we were packing to check out. As your pulling out of hotel don't make a left and drive past the overpass bridge. This area is absolutely not an area to find yourself in. Right, toward Beach...

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Thank AliciaRT
florida
Reviewed 14 October 2016 via mobile

Stayed one night and that was too much! Dirty room found bugs crawling smelled mildew don't stay here!! Free breakfast is a joke!! Mold around shower! Please don't waste your money! Would have checked out but all hotels in area were full.

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1Thank lied1985
Sutton in Ashfield, United Kingdom
Reviewed 16 August 2016

The Portola is an average hotel centrally located for accessing the tourist must visits of Los Angeles. It is clean and comfortable and good for the price we paid. Don't expect too much and you won't be disappointed.

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Thank Murf63
Merced, California
Reviewed 13 August 2016

We were there for two days and when we arrived the toilet paper had already been used by the previous guests. The breakfast consisted of bananas and cheap pastries, which was almost okay but it wasn't okay when they just watched us look sadly at the empty banana container and didn't refilll. My room was very dusty so I suggest...

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1Thank reallyellie
Chester, United Kingdom
Reviewed 28 July 2016

We stayed here while at Disney. Checkin was easy enough. On getting to the room the Window was poorly fitting due to missing trim, iron burn on the carpet and needed sealing also the remote was missing we pointed this out to reception we were told they would get a replacement to us it never got there. The breakfast was...

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Thank marksim
Reviewed 2 July 2016 via mobile

I bought this hotel room for our family trip. It was a blind deal and after we got it and were told hotel, I was afraid after reading these other reviews. We arrived on check in day and we're greeted by a nice gentleman who was kind and looked very professional. We then went up to the room and again,...

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4Thank bassetlover1119

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Located next to Buena Park’s exciting attractions, the Portola Inn & Suites is perfect for family fun. Our Buena Park hotel’s 50 modern guestrooms feature comfortable accommodations. A variety of room types are available including smoking and non-smoking King rooms, smoking and non-smoking Double Bed Queen rooms, and Family Suites that feature two adjoining rooms with two separate bathrooms. Each room features a micro-fridge, hairdryer, iron, cable TV, and high-speed Internet. Each morning, enjoy our complimentary Portola Inn breakfast where you can indulge in fresh fruit, pastries, coffee and more. ... more   less 

Additional Information about Portola Inn and Suites

Address: 7921 Orangethorpe Ave, Buena Park, CA 90621-3436
Region: United States > California > Orange County > Buena Park
Price Range: $93 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Portola Inn and Suites 2*
Number of rooms: 50
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Also Known As:
Portola Hotel Buena Park
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Questions & Answers

Here's what travellers have asked, with answers from Portola Inn and Suites staff and other travellers.
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Questions? Get answers from Portola Inn and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay here.”
kevinlN7675RJ, 10 Mar 2017 | Read review
“Look for another hotel...”
juanfeliciap, 11 Jan 2017 | Read review
“Pick a room at a separate hotel altogether.”
, 6 Jan 2017 | Read review
“stay elsewhere”
AnthonyVA, 2 Feb 2016 | Read review
“Rooms by main street loud as there are no double-paned windows. Rooms are filthy and stained.”
LadyTessa77, 30 Dec 2015 | Read review
5 of 5
Expedia.com
US$60* /night
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TripAdvisorUS$60
Hotwire.comUS$60
PricelineUS$60
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*Disclaimer
Prices are for 1 room, 2 adults
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