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I would not stay here again very poor customer service manager Kash was not professional at all, We stayed in room 104 and it had bed bugs. Horrible hotel has not refunded our money as of today would never stay here again,
This is not a "HOTEL" its more of a "Motel". Room was dingy and carpet was filthy. Was charged an extra 2.95 for some weird service fee I have never heard of. I book through Hotels.com and I can usually get a good rate for...More
The room was nice and clean we loved the swimming pool it was small but nice my husband called the front desk too ask for clean towels and to empty are trash can they sent somebody up really quickly we left and are room was...More
We stayed due to the rate and the advertised free breakfast. The rooms were ok, yet maid service was minimal and not completed until 6pm even with a maid service sign on the door. The breakfast was apples, oranges and prepackaged muffins and didn't start...More
dirty sheets with white stains (I don't want to know), shower drain doesn't drain, dark lighting, minimal electrical outlets, has a really funky smell that doesn't air out, and an almost depleted toilet paper roll. the stay is just very very unpleasant in generalMore
2 Thank blueboxz
Response from quality6347, General Manager at Portola Inn and SuitesResponded 12 August 2015
First I would like to apologize for the condition of the property. The PORTOLA INN & SUITES is now UNDER NEW MANAGEMENT!!!. I would like to be given the chance to make your stay a more pleasant one. Please contact me directly at the hotel...More
US$70 - US$161 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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