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Hyatt Regency San Francisco Airport - Burlingame

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Hyatt Regency San Francisco Airport - Burlingame
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325 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Start your review of Hyatt Regency San Francisco Airport - Burlingame
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Atascadero, California
Reviewed yesterday NEW

When $25 parking charge per night is added to room rate, you are paying over $200 per night for an average room, nothing special mind you. One of four elevators was out my entire stay. Food prices are extremely expensive for what you received.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Cuauhtemoc C
Martinez, California
Reviewed yesterday NEW

I Requested a late check out and was denied by a staff member at the front desk... I was not pleased with the parking it was full and expensive. Rooms were fine beds were comfy but shower curtain was dirty

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jenny M
plumas lake, ca
Reviewed yesterday NEW

Very nice friendly staff. Manager and Beverly were a great help to us. There needs to be a better menu for food. The food is very pricey. Otherwise the rooms are nice the help is nice. Just be careful at the front desk I was charged twice for my room.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank kariyoung46
San Francisco, California
Reviewed yesterday NEW

Don't accidentally leave anything in your room - you will never see it or hear from the hotel again! Several calls and attempts to get my items back were ignored. They really did not care. I realized I had left a few clothing items in the drawers two hours after checking out. I called as soon as I realized and...

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Helpful?
Thank B8982IDlisan
Biloxi, Mississippi
Reviewed yesterday NEW

As others have reported this hotel has no ambiance. It feels more like an airport terminal without the people. Room was large, very clean and bland.. Lobby/atrium was clean & bland. Bar was clean & bland and charged more for a cocktail than 5-star hotels in San Francisco. Friendly staff except for bartender. Biggest plus was free shuttle to SFO.

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Helpful?
Thank martinibill7777
Valhalla, New York
Reviewed yesterday NEW

The room was as expected (though we had to hunt down the coffee maker and found it in the closet!). The more important issue was the airport shuttle. Front desk told us it left every 10/15 minutes and even gave us a little schedule of times. But when we went down, we ended up waiting 30 minutes with no shuttle...

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Helpful?
Thank ccgkitten
Raleigh, North Carolina
Reviewed 2 days ago NEW

I had high expectations for this stay but I was sorely disappointed. Once I got off the elevator, I had to lug my bags for several minutes until I reached my room. Since there is only one set of elevators, if your room is located on the opposite side of the property, you will be very fit by the end...

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Helpful?
Thank Fromer
Zurich, Switzerland
Reviewed 2 days ago NEWvia mobile

Hotel is a renovated building from the 1970 - quite large but without any atmosphere. Rooms are decent and not too small - and apparently renovated in the last 3 years. Check-in very efficient, but do not go for the Regency Club. Food is not good and the place is not very attractive either. Better spend the money some place...

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Helpful?
1Thank stevezuerich
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you for your feedback. We are disappointed to hear your stay was not up to your expectations. Our goal is to encourage our guests to book directly on Hyatt.com so that they can receive points on eligible rates. We do truly appreciate your loyalty to Hyatt Hotels and we hope this single experience will not deter you from visiting...

Cerritos, California
Reviewed 3 days ago NEW

February 20 to 23 was a business conference that made me experience your facility and Serves as a comparison with other facilities or hotels. Tile flooring by the elevators may be a risk for a slip and fall due to steps can be missed or any spills are not noticeable.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank gigit308
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

We appreciate your feedback in regards to the tile flooring by the elevators. We will share your comment with our management team for review. Thank you for staying with us and we hope to see you again soon!

Bridgewater, New Jersey
Reviewed 5 days ago NEW

I needed a place to stay before an early flight back home to the east coast. I wanted a quiet room and shuttle to the airport. Hyatt delivered. Grace, at the front desk, took about 2 mins to make sure I had the most quiet room ever and provided excellent customer service. The hostess at the bar also helped me...

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Helpful?
Thank Chris T
HyattSF_Manager, Manager at Hyatt Regency San Francisco Airport - Burlingame, responded to this review

Thank you so much for your review. We are delighted you find our hotel convenient and suit your need. Your compliment on the service provided by our associates is much appreciated and we'll make sure to share your comment with the team! We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
3Sixty Bar | Bistro | Market
3Sixty Bar | Bistro | Market
Cuisines: American, International, Fusion, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Burlingame, Hyatt Regency San Francisco Airport is conveniently situated between downtown San Francisco and near Silicon Valley businesses; it is the perfect starting point for exploring the Bay Area. This 9 story hotel features dramatic open atrium, 789 modern design guestrooms with free WiFi, residential style amenities, state-of-the-art meeting facilities, outdoor pool and 24-hour fitness center. Hotel also offers free airport shuttle to SFO airport and free trolley to downtown Burlingame. ... more   less 

Additional Information about Hyatt Regency San Francisco Airport - Burlingame

Address: 1333 Bayshore Highway, Burlingame, CA 94010
Region: United States > California > Burlingame
Price Range: $178 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency San Francisco Airport - Burlingame 4*
Number of rooms: 789
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Hyatt Hotels Corporation, Priceline and Jetsetter so you can book your Hyatt Regency San Francisco Airport - Burlingame reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency San Francisco Airport - Burlingame Hotel Burlingame
Hyatt Regency Burlingame
Hyatt Burlingame
Hotel Style:
#2 Green Hotel in Burlingame
#7 Business Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency San Francisco Airport - Burlingame staff and other travellers.
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Questions? Get answers from Hyatt Regency San Francisco Airport - Burlingame staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room near elevator”
 of 5 bubbles martinibill7777, 28 Feb 2017 | Read review
“Bring good earplugs. With the doors constantly slamming, you won't get any sleep without earplugs.”
 of 5 bubbles Fromer, 27 Feb 2017 | Read review
“Blackout shade eliminates most of the light from the atrium providing good darkness for sleeping.”
 of 5 bubbles arnolds182, 22 Feb 2017 | Read review
“5Th floor even in front of building was quiet”
 of 5 bubbles camtravel2014, 8 Feb 2017 | Read review
“Higher floors with Bay views are nicest in my opinion”
 of 5 bubbles G1010, 30 Jan 2017 | Read review
5 of 5