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Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront

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Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront
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1,000 Reviews from our TripAdvisor Community

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Showing 961: English reviews
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Turlock
Reviewed 2 days ago NEW

Always a fun stay that caters to adult and kid needs. Love the "happy hour" and breakfast. Kids love the pool! I only wish the pool had more seating for adults. The two room suite is a plus as well as kids and adults can separate after a long day.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David Y
Phoenix
HOTEL’S FAVOURITE REVIEW
Reviewed 9 February 2017

Quiet, well located property. Shuttle runs to downtown Burlingame after noon. Airport shuttle very good. Evening reception and breakfast totally great. Rooms are very nice - looks like recent remodel. Employees very helpful

Review collected in partnership with Embassy Suites Hotels
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1Thank davisgtd
About Hotel's Favourite Review
Embassy S, Guest Relations Manager at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront, responded to this review

Thank you very much for your feedback! We are happy to have accommodated all your needs during your stay here with us. We look forward to welcoming you back on your next stay!

Manteca, California
Reviewed 2 days ago NEW

Love the staff and the breakfast was great will be going back for my next stay and also when needed extra pillows they were there right away and also loved happy hour and the staff that was there serving us

Review collected in partnership with Embassy Suites Hotels
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Thank christinacY6568IK
Houston, Texas
Reviewed 2 days ago NEW

This hotel is clean, nice staff, close to the airport. 3 stars because we're not able to adjust the heat and our room was 65°. This may be no problem for some but we like it warmer. They brought a space heater which helped one room.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank gaia911
Jenna N, Manager at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront, responded to this review

We appreciate you taking the time to express your concerns in regards to your recent stay at our hotel. We would like to apologize for any inconvenience we may have caused you. We have communicated your concerns with the appropriate departments and these issues will be addressed. We sincerely hope you will allow us another opportunity to demonstrate our true...

Houston, Texas
Reviewed 3 days ago NEW

I had a terrible interaction with the staff as I was simply calling to notify them of my late arrival. If you book through Groupon, Expedia Kyak or Travelocity don't expect the same treatment as a Hilton Honor member.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Andrea L
Jenna N, Manager at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront, responded to this review

We appreciate you taking the time to express your concerns in regards to your recent stay at our hotel. We would like to apologize for any inconvenience we may have caused you. Let me say that every employee at our hotel is committed to providing a positive and enjoyable experience for our guests, and apologize for what you had the...

Victorville, California
Reviewed 3 days ago NEW

The hotels location was amazing. It is facing the bay and you see all the airplanes approaching the runway. My favorite was I was able to walk and run along the bay. Breakfast was delicious . The entire hotel was clean and staff were professional and accomodating. I would go back with my family again next trip to San Francisco.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank louisepE2490BO
Austin, TX
Reviewed 3 days ago NEW

We stayed here for one night before an early morning flight. The hotel is less than five minutes from SFO and nicely located, with a walking path along the waterfront. The hotel looks like it is either newer or recently renovated; the interior is attractive. The room had plenty of space for our family of five, and the beds were...

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Helpful?
Thank crimsonowl
Jenna N, Manager at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront, responded to this review

I appreciate you taking the time to express your concerns in regards to your recent stay at our hotel. I would like to apologize for any inconvenience we may have caused you. I have communicated your concerns with the appropriate departments and these issues will be addressed. Let me say that every employee at our hotel is committed to providing...

Rochester, NY
Reviewed 3 days ago NEW

The hotel itself was fine, and the rooms, actually suites, are very comfortable. We asked, and got an upgrade to a high floor room overlooking the bay, which was really nice. So overall the setting of hotel was nice. The bar/restaurant worked well for a couple of adhoc meals, one while we were waiting for the room to get ready....

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Helpful?
Thank DrWillie
California
Reviewed 5 days ago NEW

Got to my room after a freezing breezy San Francisco afternoon. I tried to turn on the heat. It kept blowing cold air. I tried following all the directions on the wall but how hard can it be? I tried to call the front desk. Oh, the phone doesn't work! Okay, have to use my cell phone to call outside...

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Helpful?
Thank Karen F
Beeson A, Front Office Manager at Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry we did not meet your expectation. Our system can only produce heat or cold but not both at the same time. We are working on...

military
Reviewed 6 days ago NEW

We stayed here overnight enroute to HNL last week. Very clean rooms, friendly staff. It was a little early for breakfast as it was a weekend but they had a continental offering in the early hour for travelers heading out before the 0730 breakfast time. Shuttle runs every 20 minutes and goes to multiple stops until just past midnight. Great...

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Helpful?
Thank Military_Traveller

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located directly on the waterfront along a breathtaking walking / jogging trail, the Embassy Suites San Francisco Airport- Waterfront hotel in Burlingame, CA is located just minutes from the airport and a short drive to downtown San Francisco. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront

Address: 150 Anza Boulevard, Burlingame, CA 94010
Region: United States > California > Burlingame
Price Range: $223 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront 3.5*
Number of rooms: 340
Reservation Options:
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Also Known As:
Embassy Suites Burlingame
Burlingame Embassy Suites San Francisco Airport
Hotel Style:
#8 Business Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront staff and other travellers.
22 questions
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Questions? Get answers from Embassy Suites by Hilton Hotel San Francisco Airport (SFO) - Waterfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high floor, away from the lobby.”
 of 5 bubbles crimsonowl, 20 Mar 2017 | Read review
“Try for a room overlooking the bay”
 of 5 bubbles DrWillie, 20 Mar 2017 | Read review
“request for bayview”
 of 5 bubbles karenfL6505WJ, 18 Mar 2017 | Read review
“Get hilton honors and earn point and bonuses like free wifi”
 of 5 bubbles Military_Traveller, 17 Mar 2017 | Read review
“The upper rooms have more airport noise and echoing from the corridors.”
 of 5 bubbles KristaE70, 9 Mar 2017 | Read review
5 of 5