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San Francisco Airport Marriott Waterfront

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San Francisco Airport Marriott Waterfront
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1,589 Reviews from our TripAdvisor Community

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There are newer reviews for San Francisco Airport Marriott Waterfront
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Showing 1,490: English reviews
Toronto, Canada
Reviewed 23 September 2015

I normally go to this hotel for a business trip. With a 4 a.m. wake up call for a 6:30 am. flight, I called the front lobby asking that they tell the guest next door to cease with a business call on a speaker phone on Sep 23 at 10:30 pm at night. People are trying to sleep. They sent...

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Helpful?
Thank SanJose023
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for taking the time to share your experience with us and bringing this issue to our attention. We strive to accommodate all of our guests as best as we can, so we are disappointed to hear that the way our team handled the situation was not up to standard. We have passed along your message to our management...

Rockville, Maryland
Reviewed 23 September 2015

The hotel lobby has great view of waterfront & SF airport. The walkway along the bay is beautiful. Room is modern & spacious enough with an in-room safe. Bathroom is clean with large shower only. You pay extra for parking & Wi-Fi.

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Helpful?
Thank Jade6666
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

It was our absolute pleasure to welcome you to San Francisco, thank you for sharing your kind words! We are so happy that you enjoyed our waterfront views and that you were able to fully relax in our comfortable, spacious guest rooms. Should you return, we hope you will join us for bayside dining at Hangar Steak! Thank you again,...

Reviewed 22 September 2015 via mobile

Stayed 1 night before flight.Very nice hotel.Easy check in,rooms were newly decorated,clean and comftable.I ordered room service,and it arrived quickly.Staff we're helpful and polite.Would defiantly recommend.

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Helpful?
Thank Karen P
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for choosing us as your hosts during your travels, we are so glad that you were able to enjoy a clean, comfortable guest room and that you were treated to wonderful, friendly service from our team. We appreciate your recommendation and can't wait to welcome you back again for another brilliant stay.

Olney, Maryland
Reviewed 20 September 2015

This is a beautiful spot to land and relax. The beds are comfortable. The rooms are nice and spacious enough. The walkway along the bay is beautiful. So is the outside seating area, although we were disappointed with the pricey, mediocre-tasting food. If you can overcome that--and there are other eating options nearby--this is a very nice hotel.

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Helpful?
Thank bagnato1
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing your experience with us, we are so delighted that you were able to join us for a relaxing trip with beautiful waterfront views. It excites us to know that you thoroughly enjoyed our comfortable Marriott beds and a clean, spacious room. While we are pleased that you also had the opportunity to truly relax along our...

Reno, Nevada
Reviewed 17 September 2015

Great lounge! Upgraded rooms. Very caring staff. You can rent a free bike and bike along the shore from the hotel concierge. If anything, the aircraft takeoff and landing noises are a bit hefty. Free shuttle can take guests to and fro SFO.

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Helpful?
Thank CekayFarnsworth
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you so much for your kind remarks, we are so happy to welcome you to San Francisco for a brilliant stay. It truly pleases us to know that our team treated you with welcoming, friendly customer service and that you were able to take advantage of our complimentary bike rentals to enjoy the waterfront views. All our windows are...

Atlanta, GA
Reviewed 16 September 2015

We stayed here because we had to catch a 6am flight home the following day. The airport shuttle is great. We returned our rental car to the airport the night before and took the hotel shuttle back to the hotel. Very easy and convenient. The hotel is nice. Because we were only there for a short time, we didn't utilize...

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1Thank hudiva
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing your experience with us, it was our pleasure to welcome you during your travels. It delights us to know that you had such a smooth, convenient arrival with our complimentary shuttle service and that you had a comfortable, relaxing time by our fire pits and guest rooms. Should you return to San Francisco, we hope you...

Yaounde, Cameroon
Reviewed 15 September 2015

We liked the hotel for the convenient location: we had one day to visit the city and a shuttle brought us from the airport to the hotel and to the train into the city. The staff was very friendly and the concierge lounge had nice food. The bar area gives out to a nice outside area where the kids could...

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Helpful?
Thank Els M
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

We are so happy to read about your wonderful review! It delights us to know that you enjoyed our waterfront location outside of the city and that you were able to explore the bayside trail right outside. We are also excited that our team and concierge provided you with excellent customer service! Thank you so much for your kind words,...

Buckeye, Arizona
Reviewed 15 September 2015

We chose this hotel for the waterfront. Unfortunately we wanted to visit San Francisco and it was not near the attractions. There is a shuttle bus to airport and a train from airport to the Fisherman's Wharf area. We chose some activities with the consierge and we had to change them because we were given much misinformation. Hotel did refund...

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Helpful?
1Thank Claudette S
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

It was truly our pleasure to welcome you to San Francisco, thank you for choosing us as your hosts. While we are delighted to learn that you enjoyed our waterfront location & complimentary shuttle service, we are sorry to learn of the inconvenience our concierge has caused you, but are pleased to know that our team was able to refund...

North Carolina
Reviewed 14 September 2015

I was very impressed with this hotel. Let's get the one bad thing out of the way.....the airport shuttle vans are in dire need of suspension system overhauls. However, I suspect this is true of most shuttle vans. Once I verified my fillings were still in place, I went inside and was met by smiles on every associates' faces. Check...

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Helpful?
1Thank Dorkus
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you so much for sharing your experience with us, we truly appreciate your feedback and kind remarks. While we are delighted that you were greeted with unparalleled standards of customer service, we are sorry to learn of the inconvenience our shuttle service has caused you. We are always striving to provide convenience to our guests as best as we...

Blenheim, New Zealand
Reviewed 14 September 2015

We stayed here for one night en route to Canada from New Zealand. This is a well kept, clean hotel in a good location. Our room overlooked the lobby, (which would have been lovely if the windows were cleaner). Overall a very nice hotel. with very friendly staff.

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Helpful?
Thank peewee1010
Amy S, Guest Relations Manager at San Francisco Airport Marriott Waterfront, responded to this review

Thank you for sharing a review with us, we truly enjoyed reading your wonderful review. Nothing delights us more than knowing that our team was friendly during your time here and that you enjoyed the waterfront view from our beautiful lobby. We appreciate your input regarding the windows and will pass your concerns along to our team. Thank you again,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about San Francisco Airport Marriott Waterfront

Address: 1800 Bayshore Hwy, Burlingame, CA 94010-1203
Region: United States > California > Burlingame
Price Range: $248 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Airport Marriott Waterfront 4*
Number of rooms: 684
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Also Known As:
San Francisco Airport Marriott Waterfront Hotel Burlingame
Marriott Hotel Burlingame
Marriott Burlingame
Burlingame Marriott
Hotel Style:
#1 Green Hotel in Burlingame
#2 Business Hotel in Burlingame
#3 Family Hotel in Burlingame
#3 Romantic Hotel in Burlingame
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Airport Marriott Waterfront staff and other travellers.
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Questions? Get answers from San Francisco Airport Marriott Waterfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the water side have views but also the airport is there”
446jeffreyc, 24 Apr 2017 | Read review
“stay somewhere else”
mountainoutlier, 17 Apr 2017 | Read review
“We were in a room right around the corner from the elevator lobby. Unlike some other hotels, we were not able to hear the elevator chimes.”
WaialaeNui, 12 Apr 2017 | Read review
“Ask for a view room.”
aleavens2015, 8 Apr 2017 | Read review
“ask for a water view”
SDSommers, 5 Apr 2017 | Read review
5 of 5