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Holiday Inn Express San Francisco Airport South

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Traveller (153)
Room & Suite (89)
Dining (4)
Overview
  • Excellent28%
  • Very good41%
  • Average18%
  • Poor7%
  • Terrible6%
Travellers talk about
“max's restaurant”(11 reviews)
“hi express”(12 reviews)
“pancake machine”(6 reviews)
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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Traveller rating
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All reviewsmax's restauranthi expresspancake machineiced coffeefree breakfastoutdoor poolbay viewfront desk agentsan franciscoone night stayyogurtrental carlate flightcookiesruns every minutesfree shuttleshort stay
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181 - 185 of 473 reviews
Reviewed 27 February 2015

There's nothing wrong with the hotel per se as far as I'm concerned. The shuttle service to the airport is a different matter. On my shuttle (10.09 am on Monday February 16) the driver decided, before taking me to the airport, to drive in the...More

2  Thank cityzen
Response from Leah T, General Manager at Holiday Inn Express San Francisco Airport SouthResponded 4 March 2015

Dear Cityzen, Thank you for taking the time to share your thoughts on your recent stay at the Holiday Inn Express San Francisco South. As we continually strive to provide the best product and service for a more enjoyable experience, your comment is much appreciated!...More

Reviewed 17 February 2015

Reasonably clean property, breakfast included, it was holiday the night before so it was crowded at breakfast time, we ended up taking our food in the room. Children running up above our room, there is no noise barrier, we can hear clearly the conversation on...More

Thank Teodoro A
Response from Allen C, General Manager at Holiday Inn Express San Francisco Airport SouthResponded 20 February 2015

Dear Teodoro, I am sorry that you were bothered in your room from the noises of your neighbors. We recognize that lighting can be improved in our parking area and have recently begun changing out our exterior building lights that shine onto the parking lot...More

Reviewed 17 February 2015

Having to catch an early morning flight from SFO, I decided to stay at this hotel for the night so that I could catch up on my rest before a long 15 hour flight. But that was not what I was fated for. Upon check...More

1  Thank riya73
Response from Allen C, General Manager at Holiday Inn Express San Francisco Airport SouthResponded 20 February 2015

Dear Riya73, I would like to apologize that you were not able to enjoy your stay with us. I understand how frustrating it would be to want to rest before a long flight and not being able to. I recognize that there are many choices...More

Reviewed 3 February 2015 via mobile

Staff was excellent, breakfast was very great too. Stayed for one night however my neighbors were so loud I couldn't sleep. I was able to get guest services to help in the matter but I myself took too long before the night was spent. Was...More

1  Thank lovetotravelyvo
Response from IHGCare, Guest Relations Manager at Holiday Inn Express San Francisco Airport SouthResponded 18 February 2015

Dear lovetotravelyvo, Thank you for sparing some time out of your busy day to write us a feedback regarding your recent stay. I am glad to see that you were able to take delight in the quality of service our hotel staff members were able...More

Reviewed 24 January 2015

Relatively close to the airport, this hotel offers standard Holiday Inn Express amenities. Clean rooms, friendly staff. Was up and out very early so did not get breakfast, but was able to grab fruit for the flight. Reasonably priced. Would stay again if needing to...More

Thank MikeMUSA
Response from Allen C, General Manager at Holiday Inn Express San Francisco Airport SouthResponded 1 February 2015

Dear MikeMUSA, It is very heartening to see that our staff was able to provide you with a friendly, comfortable stay. Our Housekeeping staff works hard to make sure that our recent $7.5 million renovation stays new, fresh and clean. I am sorry that the...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Breakfast Available
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Outdoor pool
Details
Price range
US$123 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Burlingame
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$123 - US$338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Burlingame
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (153)
Room & Suite (89)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Jacquelyn M
10 May 2017|
AnswerShow all 3 answers
Response from CarolSteve95726 | Reviewed this property |
Give them a call.... That would be your best bet.
0
Votes
patty872016
11 April 2016|
AnswerShow all 3 answers
Response from raymond c | Reviewed this property |
it really depends on what you want to do. Are you flying in and rent a car? or you already driving and will spend the night? or you will use the hotels park and fly? $10/day parking on site. You have to tell the Front Desk... More
0
Votes
popstar1701
9 February 2016|
AnswerShow all 2 answers
Response from SarahMacDillon_2005 | Reviewed this property |
The shuttle stops approximately every 30 minutes. It serves about four motels along the highway and I think the Holiday Inn Express is the last one on the route. Best to double check before boarding the shuttle to make sure... More
2
Votes
Room Tips
"Bay view rooms at least give you something to look at to take your eyes off the room itself."
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"Best rooms with view are on the 3rd floor.It's pretty quiet overall.Outstanding employees.Very helpful."
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"We had a king, bayside room. You could look out at the bay and seethe planes taking off."
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"definitely away from the elevator"
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