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Best Western Plus Stevenson Manor

753 reviews
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Traveller (53)
Room & Suite (331)
Pool & Beach (38)
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“napa valley”(107 reviews)
“best westerns”(12 reviews)
“free breakfast”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Stevenson Manor
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (753)Write a Review
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Show reviews that mention
All reviewsnapa valleybest westernsfree breakfastwine countryhot breakfastwould stay here againsmall hotelroom was largethe breakfast areahot tubnice stayhard boiled eggsthe air conditioningmountain viewwithin walking distancenice poola great place to stay
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11 - 15 of 726 reviews
Reviewed 20 November 2017 via mobile

Just got back from a trip to Napa Valley. We stayed at the Stevenson Manor and it could not have been better. The beds were wonderful, rooms clean and breakfast just fine. We were able to walk to restaurants and an easy drive up from...More

Thank Martha B
Response from Cody M, Manager at Best Western Plus Stevenson ManorResponded 22 November 2017

Martha B, Thank you for your review of Stevenson Manor. We agree, that Calistoga is open for business. The air quality has returned to normal and there is no Damage to our town. We hope to see you back real soon!

Reviewed 8 November 2017

Comfortable and clean, quiet and really nice staff. Clean pool and lots of choices for breakfast. My family loved our stay here. We walked to town and enjoyed great restaurants and shops (easy walk). This is the right size to provide great service.

Review collected in partnership with Best Western
Thank D7463LBdavidn
Response from Cody M, Manager at Best Western Plus Stevenson ManorResponded 9 November 2017

We love to hear wonderful reviews such as this. Thank you so much for coming to visit Stevenson Manor, and Calistoga. We hope you come visit again!

Reviewed 2 November 2017 via mobile

We've stayed here 3 or 4 times over the years because we can count on a clean and quiet property, convenient location, and good breakfast. We don't splurge on a wine country hotel because we spend so little time in the room. Save that money...More

Thank daisygirl2013
Response from Cody M, Manager at Best Western Plus Stevenson ManorResponded 3 November 2017

Thank you for staying, and thank you for the wonderful review! We take pride in our hotel and service, and we appreciate you acknowledging that. We look forward to having you back soon!

Reviewed 16 October 2017

We were to stay for four nights at the hotel last week but had to leave due to the fires. The time we spent there was nice. The rooms have a lot of space and recently upgraded. The sunday night the fires broke out they...More

1  Thank jeff w
Response from Cody M, Manager at Best Western Plus Stevenson ManorResponded 21 October 2017

Thank you for your review. We look forward to having you back at the Stevenson Manor in the near future, to finish your wine tour! Cody McLain Hotel Manager

Reviewed 15 October 2017

$300 a night for a very average room, 2 tiny thin towels, and the room not ready at check in time. Understand Calistoga on October weekends can be expensive, but this was absurd. Due to room not being available at check in time we were...More

Review collected in partnership with Best Western
Thank I3913BNmichaelp
Response from Cody M, Manager at Best Western Plus Stevenson ManorResponded 21 October 2017

Dear I3913BNmichaelp, Thank you for your review. I apologize for the issues you encountered during your stay. We always aim to exceed expectations and we will review our housekeeping procedures to ensure all rooms are ready for check-in at 3pm and all in-room guest requests...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Laundry Service
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Spa
Outdoor pool
Heated pool
Details
Price range
US$178 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Calistoga
#4 Romantic Hotel in Calistoga
#7 Business Hotel in Calistoga
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$178 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Calistoga
#4 Romantic Hotel in Calistoga
#7 Business Hotel in Calistoga
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (53)
Room & Suite (331)
Pool & Beach (38)
Dining (14)
Amenities (37)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Bonnie R
26 January 2017|
AnswerShow all 7 answers
Response from Cody M | Property representative |
We are currently working on exterior painting and landscaping. If work continues to April it will be very minimal detail work on the exterior of the property. All amenities of the hotel are still open and there will be no... More
1
Vote
Jacqui C
9 April 2016|
AnswerShow all 3 answers
Response from Karen D | Reviewed this property |
Hello~ I felt this place was beautiful and updated, at least our room & hotel lobby area. Very nice place to stay! Highly recommended!
0
Votes
squevva
25 September 2015|
AnswerShow all 2 answers
Response from Cody M | Property representative |
Thank you, Twinkle. Your response was right on.
0
Votes
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12
Room Tips
"A room away from the street overlooking the meadow is best."
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"An upstairs room away from the pool!"
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"Second floor if available would be quieter."
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"Our second floor room was reasonable quiet"
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