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Residence Inn San Jose Campbell

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106 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Mumbai (Bombay), India
Reviewed 12 September 2015

Room -- like any Residence Inn that makes it feel like a home. Good kitchenette, sitting area, bed area and bath and a study table -- not cramped like other hotel options itself makes it a better choice for relatively long stays (I stayed for around 2 weeks) Housekeeping -- perfect in all respects and they ensure that the room...

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Helpful?
Thank HeliosTraveller
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

I am glad to hear you had a good experience at our hotel. It was a pleasure to have you stay with us. We look forward to your next visit to the Campbell area. Antonio General Manager

Mobile Alabama
Reviewed 11 August 2015

This is clearly BELOW Marriott Courtyard Standards. We stayed there for 3 nights for a wedding in San Jose. The front desk staff are poorly trained, sarcastic and rather "snotty". When the electronic keys would not work, The young guy at the desk responded with...our engineers cannot figure it out..try these next...I was tired and going back to the front...

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Helpful?
Thank aluterma
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

Good Morning, We do apologize for the inconvenience caused during your recent stay with us. Currently we are communicating all department heads as well as team members regarding all these addressed issues. Once again we do apologize and moving forward we will definitely meet our guest expectations and customer satisfaction experience. Abhi Bagkar Front Office Manager

Reviewed 11 August 2015 via mobile

Great hotel, staffs are helpful and friendly. The room has everything we need. The breakfast provided was good too. Location is good, walking distance to a supermarket, there are few restaurant nearby. Cons The gym room basically has only a bench + dumbell, and few treadmills. Overall it's a great place and we will definitely come back.

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Thank Moo W
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

We do appreciate you review and definitely we will strive to meet our guest expectations and enhance customer satisfaction experience by maintaining consistency in our service execution.

San Jose, California
Reviewed 7 August 2015

This hotel was exactly what I needed to house students for one month. The front desk made the stay much easier with their professionalism and kindness. The room was probably very difficult to clean but the housekeepers really outdid themselves. I thought everyone I encountered at the hotel really went out of their way to make people feel important.

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Helpful?
Thank amd1967564
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

We do appreciate your review and definitely we will strive to meet our guest expectations and enhance customer satisfaction experience by maintaining consistency in our service execution.

Charlotte, North Carolina
Reviewed 18 May 2015

The suite at Residence Inn was very nice, spacious and clean. Full and large kitchen, large bathroom and spacious bedroom/living area. The entire complex setup reminds me of apartment living. You may not get parking close to your building. I never made it to the dinners, but the breakfast was nice (waffles, cereal, potatoes, sausage or turkey Canadian bacon, eggs,...

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Helpful?
Thank nickl10
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

We do appreciate you review and definitely we will strive to meet our guest expectations and enhance customer satisfaction experience by maintaining consistency in our service execution.

Bengaluru, India
Reviewed 20 March 2015

Stayed here for 3 weeks on my last business trip. The property is excellent & well maintained with ample parking space. The courteous staff are the highlight of this property. They have all the basic Kitchenette amenities and free pop corn in the room. On the flip side the dining area and swimming pool is tiny to say the least.

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2Thank Srikanth80
RI_SanJoseCampbell, Manager at Residence Inn San Jose Campbell, responded to this review

Thank your for taking the time and Reviewing us, We are pleased to know you had a nice stay. We hope to serve you in the near future. Safe Travels!!!!

Singapore, Singapore
Reviewed 2 March 2015

I totally enjoyed my stay here despite the somewhat busy location. The room was cozy and comfortable and the kitchen was well stocked. The kind lady at the front desk was especially friendly, kind, and accommodating. We were greeted each day with big smiles and well wishes. One day I wanted to go in town and she was most gracious...

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Helpful?
2Thank JPElli0tt
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank you for taking the time and Reviewing us. We are delighted to know your stay was enjoyable and our amenities at the hotel were come dating for your stay. Making you feel like been home away from home. Safe Travels!!! Hope we can serve you in he near future.

Asheville, North Carolina
Reviewed 18 January 2015

The Residence Inn in Campbell reminds me of an apartment complex as it is two stories( no elevators) with pathways leading to your room. The rooms are on the small side but adequate for 2-3 people. The breakfast is standard RI but the salsa was fresh made and very good.The coffee however was bad. Service was good. The pool is...

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Helpful?
2Thank riceland
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Good Morning! On behalf of the staff at the Marriott Residence Inn in Campbell, I would like to thank you for writing a review. Our goal is 100% guest satisfaction, so we are disappointed we were unable to achieve this with your stay. Our fresh made salsa is well known and we are glad you enjoyed it! I will also...

Los Angeles, California
Reviewed 14 January 2015

When i first checked in on Wednesday the door from my room wouldn't open and i tried to open it for around five minutes, so i decided to go to the front desk where i asked the front desk lady, if she could help me open the door. She seemed annoyed and looked like she didn't want to help me...

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Helpful?
Thank Janessa18
RI_SanJoseCampbell, Front Office Manager at Residence Inn San Jose Campbell, responded to this review

Dear Ms. Jhene, I do apologize for the inconvenience you had encountered during your recent stay with us. As a service recovery effort we have honored 10,000 Marriott Rewards Points. Also, Ms. Jhene I will speak with my team members, get to the bottom of the issue and will ensure in future we will definitely accommodate you to your fullest...

virginia
Reviewed 12 January 2015

Very accommodating staff. Nice breakfast. Rooms are clean and nice though not many outlets for charging. Rent a car as the advertised shuttle is limited to day time use only. The nicest thing about this hotel is the market on the corner that is walkable and has lovely soups, breads and other niceties. No extra blankets. Hangers are plastic and...

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Helpful?
Thank sabrina50
RI_SanJoseCampbell, General Manager at Residence Inn San Jose Campbell, responded to this review

Thank your for your review. I am glad our guest service, breakfast and cleanliness met your expectations. Lunardi's is a great market and does add value to our location. I am sorry that some of our offerings fell short to your satisfaction. We do equip our rooms with extra blankets in the front closet behind the entry door and will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Jose Campbell

Address: 2761 S Bascom Ave, Campbell, CA 95008-6207
Region: United States > California > Campbell
Price Range: $224 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Jose Campbell 3*
Number of rooms: 80
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Also Known As:
Residence Inn San Jose Campbell Hotel Campbell
Campbell Residence Inn
Residence Inn Campbell
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Questions & Answers

Questions? Get answers from Residence Inn San Jose Campbell staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet and private in back of property”
 of 5 bubbles 680susana, 18 Aug 2016 | Read review
“Don't go here!”
 of 5 bubbles cmerickson2001, 30 Jul 2016 | Read review
“Upstairs units have cathedral ceilings. Unit 624 is the quietest, surrounded by trees.”
 of 5 bubbles Michael_Doha, 28 Jul 2016 | Read review
“I got a room towards the back of the complex away from Bascom Ave.”
 of 5 bubbles 959randalls, 16 Jun 2016 | Read review
“Don't book the loft in summer months or any hot weather unless this hotel makes some changes.”
 of 5 bubbles VolleyballMama, 5 Jun 2016 | Read review
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