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BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

1435 41st Ave., Capitola, CA 95010
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Capitola City Beach
    1.3 km
  • 2 star hotel
  • Free Wifi
Reviewed 1 week ago
Quite happy with Best Western!
Very happy with my stay and experience at this Best Western... more
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575 Reviews from our TripAdvisor Community

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Showing 562: English reviews
Los Angeles, United States
Reviewed 1 week ago

Very happy with my stay and experience at this Best Western hotel. Friendly staff, fast check-in and the room exceeded my expectations. Very comfortable European style bed with a proper comforter and Duvet. This Economist/Educator gives the Best Western an A grade.

Review collected in partnership with Best Western
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Helpful?
Thank richardsQ2936VB
Omaha, Nebraska
Reviewed 2 weeks ago

The hotel was nice, however two mornings in a row as I left my room, there was a man camped out in the interior staircase of the hotel, only several feet from my room door. I reported it the first morning, only to have the same thing occur the following morning. As a woman, it was quite scary to know...

Review collected in partnership with Best Western
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Helpful?
Thank Michele R
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Michele R, I am very sorry for this experience during your stay with us. It is our policy to ask someone to leave once and if they come back again, we then call the local police. Please accept my most sincere apology and please let me assure you, we have never had a homeless person attack our guests here at...

Dallas, Texas
Reviewed 3 weeks ago

We stay at this hotel when we come home to Santa Cruz to visit family. It's definitely the top hotel in the southern part of the county as far as we are concerned! The staff is very friendly and always recognizes us. Our room type preferences are always honored and we are treated very well by all the staff members....

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Helpful?
Thank Regina926
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Regina926, Well thank you for becoming one of our regular guests. It is our pleasure to offer affordable, clean, and comfortable place for you and your family to enjoy. I have to agree with you that our housekeeping staff does a very good job of keeping everything very clean and enjoyable. We look forward to seeing you again the next...

Oakland, California
Reviewed 3 weeks ago

We went for a 50 year birthday celebration in Santa Cruz. This inn was the perfect location. Staff was extremely nice. Our combined 5 rooms were attractive. Everyone had a good experience. The hot tub was very nice too.

Review collected in partnership with Best Western
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Thank theodorel2017
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

theodorel2017, It was our pleasure to host your birthday celebration. I'm so happy to hear that you all had a great time. We look forward to hosting you and your friends for your next visit to Capitola. Kindest Regards, Jason Raney

Modesto
Reviewed 3 weeks ago

We came to Capitola for my birthday dinner at Shadowbrook and stayed at this Best Western Plus. We have stayed here before. This is a favorite place to stay while visiting this area. We were surprised this visit with a vintage 1966 Yellow Checker Cab from NY for transportation to the restaurant. What a fun ride. The staff here is...

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Thank Peggy F
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Peggy F., Happy belated birthday Peggy! I am so happy to hear that you visited with us for your birthday this year. I am also very happy to hear that you enjoyed your dinner at Shadowbrook. They do a great job at that restaurant. We hope to see you again before your next birthday. Have a great year for 2017....

Reviewed 3 weeks ago

This is a well-run, comfortable hotel, in a location very convenient to Santa Cruz, where our son lives. The staff is very friendly and accommodating. Rates vary with the season. It is a bargain in the winter.

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Thank Frank M
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Frank M., Thank you so much for your kind words. Our staff works very hard to make sure that everyone who stays here is very well taken care of. Thank you for pointing them out, I know that they appreciate it. We hope to see you again soon. Kindest Regards, Jason Raney General Manager

Reviewed 4 weeks ago via mobile

Unfortunately as soon as we arrived to the room, we discovered the toilet was broken and they were unable to give us a different room because they were fully booked. They did comp us 1 night, however it was no fun for the first night. Good for family but very standard, not fancy.

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Thank Habsgirl12
Sonoma, California
Reviewed 13 December 2016

As a sales rep, I'm on the road a lot, and this is my favorite place to stay. The staff is professional always, but so welcoming and friendly, as well. It feels like coming home. Everything is always spotlessly clean: the rooms, the eating area, business area, lobby, and the front outside. They do have a gym area for those...

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Thank Suzanne B
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Suzanne, Thank you so much for your kind words. It is nice to see you reviewing us, lol. Thanks again for all your kind words, from me and the entire staff. I look forward to your next visit with us ever so much now that I am back in the office. Hope you are doing well. :-) Thank You, Jason...

Fontana, California
Reviewed 29 November 2016

The hotel was close to our destination. And walking distance to some local restaurants and shopping. The staff was courteous and the hotel was clean. The complimentary cookies were delicious. And the breakfast was good.

Review collected in partnership with Best Western
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Thank bonitar924
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

bonitar924, Thank you for taking the time to review our property for other travelers. Yes, we are just eight short blocks to the Capitola Beach and Village. We are glad to hear you enjoyed your stay with us. We look forward to your next visit! Best Wishes, Jason Raney

Reviewed 29 November 2016

BW Plus Capitota has an excellent location; 6 blocks from the cliffs and next to the shopping mall on 41st. The parking lot was easy to get in and out of. The staff is very friendly and had hot cookies at the front desk in the afternoon. The size of the facility was on the small side and had a...

Review collected in partnership with Best Western
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1Thank Andrea G
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review

Andrea G, Thank you so much for taking the time to review our property. We are glad to hear you enjoyed your stay with us. Yes, those chocolate chip cookies are fantastic and the fireplace mini-suites are wonderful especially this time of year. We look forward to your next stay with us! Best Wishes, Jason Raney

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our "Best of the Best" award-winning hotel is only eight blocks from quaint Capitola Village, California's oldest seaside resort, and three miles from the Santa Cruz Beach Boardwalk & Santa Cruz Wharf. We are at the center of a vacationer's paradise. Stroll through art galleries, antique shops, local wineries and majestic redwood forests. Observe the migration of elephant seals, gray whales and Monarch butterflies. Miles of beaches offer world-class surfing, fishing, boating and kayaking. ... more   less 

Additional Information about BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites

Address: 1435 41st Ave., Capitola, CA 95010
Region: United States > California > Capitola
Price Range: $165 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites 2.5*
Number of rooms: 54
Reservation Options:
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Also Known As:
Best Western Plus Capitola By-The-Sea Inn And Suites
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Capitola
Capitola Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites staff and other travellers.
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1 day ago
Boise, Idaho
2 months ago
Modesto, California

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Questions? Get answers from BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floor junior fireplace suites are terrific”
 of 5 bubbles Regina926, 1 Jan 2017 | Read review
“This is such a personal thing, based on individual needs, but all rooms I've stayed in are really good.”
 of 5 bubbles suzanneb265, 13 Dec 2016 | Read review
“be aware that one side of hotel is next to a grocery store...delivery trucks start pulling up to unload about 6am & it gets noisy at times.”
 of 5 bubbles charlottea442, 5 Nov 2016 | Read review
“I think you will find all rooms are nice”
 of 5 bubbles hylt0nh, 15 Aug 2016 | Read review
“Stay away from the north side- Very noisy near a strip mall and dumpsters with homeless hanging around. Trucks unloading in early AM”
 of 5 bubbles wolfhollow, 5 Aug 2016 | Read review
5 of 5