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Best Western Plus Capitola By-The-Sea Inn & Suites

715 reviews
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Traveller (23)
Room & Suite (9)
Dining (3)
Overview
  • Excellent65%
  • Very good27%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“santa cruz”(99 reviews)
“mini suite”(18 reviews)
“waffles”(44 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Capitola By-The-Sea Inn & Suites
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (715)Write a Review
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446
193
42
12
5
Show reviews that mention
All reviewssanta cruzmini suitewafflesbreakfast sandwichescookiespool and hot tubvery friendly and helpful staffhard boiled eggsgreat place to stayrooms are nicewithin walking distancepleasure pointfront desk staffhome away from homebreakfast roomshort drivefree breakfast
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1 - 5 of 698 reviews
Reviewed yesterday

We checked into the hotel and were given information of what to see in the area. How to get to the wharf area. Our visit to Capitola was memorable. Met some lovely people, tried some great restaurants and walked a lot. Went to the surf...More

Thank Suzi_mom
Hotel's Favourite
Reviewed 5 January 2018 via mobile

I really like this hotel. Ive stayed here on several trips for multiple nights and i am always pleased. This hotel is mid-priced and offers an excellent value. Its in Capitola about 10 minute drive from downtown Santa Cruz and the beach. There are no...More

Thank TheMensch
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 11 January 2018

Dear TheMensch, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great location. I was pleased to hear you enjoyed your large...More

Reviewed 4 days ago via mobile

We like BW plus, this hotel is plus-plus. Smart, modern, suites are huge, nice heated pool and jacuzzi. Breakfast very good, coffee is great. No scrambled eggs and bacon, but we survived. Great service from staff, we had a great stay here.More

Thank pean
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded yesterday

Dear Pean, Thank you for your wonderful comments about your recent stay with us. We are thrilled to know our comfortable accommodations, clean and heated pool and whirlpool and breakfast were appreciated. Our team of hospitality professionals look forward to being of service when your...More

Reviewed 2 weeks ago

I have enjoyed staying here many times, as my daughter lives with her family nearby and I am a frequent visitor. I have checked in/out at every concievable time and duration of stays have varied, and am always impressed with the attentive service, comfortable layout,...More

Thank linda l
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 2 weeks ago

Dear Linda L., We are pleased you were able to relax and enjoy your stay during your business trip to the area. It was our pleasure to provide you with attentive service. Thank you for choosing Best Western Plus Capitola when visiting our beautiful area....More

Reviewed 3 weeks ago

Very warm and inviting hotel. Excellent experience, quality and value. Would like to come back and stay again soon. Every one was very nice and the hotel was very clean. Needed extra rooms at last minute for family and they were able to accommodate us...More

Review collected in partnership with Best Western
Thank U4485JOlesliem
Response from Kent B, General Manager at Best Western Plus Capitola By-The-Sea Inn & SuitesResponded 2 weeks ago

Dear U4485JOlesliem, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and great service. I was pleased to hear you enjoyed our friendly...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Pool
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$126 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (23)
Room & Suite (9)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jerryfarber17
23 November 2017|
AnswerShow all 2 answers
Response from Jwash24 | Reviewed this property |
That is definitely something you need to work with the hotel directly. What I can share with you is you won't be disappointed if you book your rooms at this location. Staff is super friendly, hotel is very clean, rooms are... More
0
Votes
Daniel L
5 March 2017|
Answer
Response from Kent B | Property representative |
We don't have any balconies at our property. Thank You, Jason Raney General Manager
0
Votes
David S
22 January 2017|
AnswerShow all 3 answers
Response from Kent B | Property representative |
Yes. Our two room suites have a king bed in one room and 2 queen size beds in the other room. Your welcome to come and take a look at the room as long as they are vacant. Thank You, Jason Raney General Manager
0
Votes
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Room Tips
"Towards the back would be quieter."
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"3rd floor - away from street"
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"No advice to offer"
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"Odd numbers in the 20's overlook the pool."
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