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The perfect place for relaxation for my guests and me. Not the perks of a fancy resort, but that is not what we were there for. We were there for down time. I personally prefer being away from crowds. We liked the nearness to the...More
Thank Sarah P
Response from GPR S, Manager at Carlsbad Seapointe ResortResponded May 5, 2016
Hi Sarah. We have read with interest all of your comments. Thank you for sharing your experience and for taking time to recognize our team members for the wonderful job they do. We're pleased you had a relaxing experience. Thank you for choosing Carlsbad Seapointe...More
The location of this resort is beautiful, but attention to detail is lacking. We had to call the front desk, because there was no toilet paper. The sink clogged up and we had to call again. (immediate response, but it should not have happened).
Response from GPR S, Manager at Carlsbad Seapointe ResortResponded April 23, 2016
Hi 67Kayak48! Thank you for your helpful feedback. We appreciate your thoughtful suggestions, including the one about the condiment table, and we're delighted that you found our team so friendly and our location so convenient. We look forward to seeing you again soon!
Hilton Grand Vacation properties bought this resort a while ago, and they've started remodeling it. We were definitely not in the remodeled rooms. The furniture was old and the cabinets were actually peeling. I've never seen a stove that small. The previous reviews about the...More
Response from GPR S, Manager at Carlsbad Seapointe ResortResponded April 22, 2016
Thanks for the feedback, Funinthesunomaha. We strive to provide excellent service to our customers at Carlsbad Seapointe Resort and can utilize your review to improve. We are excited to have started the first phase of renovation at the resort, and we look forward to giving...More
We are HGVC owners & decided to stay at this resort because of its location.
Overall nice resort. Older with remodeling going on.
We had a 3rd floor room with a great view. They also knew we were there for my birthday and sent up...More
Thank Trish P
Response from GPR S, Manager at Carlsbad Seapointe ResortResponded April 21, 2016
Hello Trish. Thank you for visiting us here at Carlsbad Seapointe Resort. We appreciate constructive feedback like yours. We will share your review with the maintenance team and get the air conditioner fixed as soon as possible. We hope you had a wonderful birthday. Thanks...More
I visited the resort April 9-11, 2016. I was greeted by the most professional concierge team. They were very courteous and friendly. My room was like an apartment! It was clean and decorated very nicely. I love the close vicinity to the Carlsbad Village and...More
Thank joanne r
Response from GPR S, Manager at Carlsbad Seapointe ResortResponded April 20, 2016
Thank you very much for sharing these comments, Joanne. We strive to keep our rooms and facilities clean for each guest to enjoy. We hope you had some lovely beach days; the weather was delightful! We look forward to seeing you on your next vacation!...More