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Cape Rey Carlsbad, a Hilton Resort

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#10 of 36 Hotels in Carlsbad
Certificate of Excellence
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Cape Rey Carlsbad, a Hilton Resort
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1,220 Reviews from our TripAdvisor Community

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Start your review of Cape Rey Carlsbad, a Hilton Resort
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Reviewed 4 days ago NEW

Premium priced resort but house keeping is very lousy.. location of the resort is decent. Pool and hot pool is decent.. Food choices for vegetarian is very limited. I did not find it value for money place to stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank malayam2017
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear malayam2017, We appreciate the feedback on our resort. Of course, we wish you had a better experience. If we have the privilege of serving you again, we hope that you will reach out during your stay so that we can make sure we are addressing all of your concerns and making things right. Thank you for your time. Sincerely,...

Manhattan Beach, California, USA
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

So, when we checked in it was quick and nice... beautiful property on the coast in Carlsbad, clean and spacious. I booked the room with a third party and we went up to find two double beds.. really? I felt like the hotel stuck us in a crappy room because we booked outside the system. Not good. But sometimes a...

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Helpful?
Thank Peterisacksen
About Hotel's Favourite Review
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Peterisacksen, Thank you very much for providing feedback on our resort. We are sorry that you had a bit of inconvenience at first but are so glad that we were able to go above and beyond to turn your experience around. Matt is a great addition to our team and we will be sure to acknowledge him for making...

Escondido, California
Reviewed 5 days ago NEW

We have stayed at Cape Rey Hilton on our vacations for last 3 years and enjoyed every time we have spent at this resort. The staff in all areas are way above average, the rooms comfortable with beds to match for a sound sleep. Al the amenities you could want or expect. Located just across the street from the Pacific...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank billsS4786EK
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear billsS4786EK, Thank you for continuing to choose Cape Rey over the last 3 years! We appreciate your feedback and mention of our staff, comfortable rooms and amenities. We look forward to your next stay. Sincerely, Thomas Lee, General Manager

Yucaipa, California
Reviewed 6 days ago NEW

The hotel was nice, cozy and definitely family friendly. The wait staff at the pool was excellent. The front desk people were very friendly as were valet! The fitness room had everything we needed. The restaurant food was great and waitress was was very nice but we felt for as not busy as it was it took awhile to get...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank momslilmnster
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear momslilmnster, Thank you for taking the time to review our resort. It's great to hear that you had a great experience with our wait staff, front desk agents and valet team! We truly value our amazing team and will share this review. We hope to welcome you again soon. Sincerely, Thomas Lee, General Manager

Oceanside, California
Reviewed 1 week ago via mobile

Great Location for a few drinks at sunset. Received excellent service from the entire staff; Alicia at the front desk, Jillian with the great drinks and Kenny with attentive table service. We ended with a last minute stay and the room was comfy with all the amenities. We will for certain be back!

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Helpful?
Thank Shnusan
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Shnusan, Thank you for the great review! We appreciate the feedback on our great team - we will be sure to acknowledge these awesome people. Sincerely, Thomas Lee, General Manager

Bakersfield, California
Reviewed 1 week ago

This hotel itself is very basic - our family of 3 stayed in a King suite with partial ocean view. The view was indeed nice and the pool is beautiful. The room was nothing special in fact I can't even think of one thing that stood out other than the view. Check in was easy and staff was friendly. Parking...

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Helpful?
Thank Tatia J
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Tatia J, Thank you for the feedback on our resort. We are glad to hear that you enjoyed our ocean views, pool and staff. However, we wish that you found more value in our location and amenities and that we could have the privilege of welcoming you back. Thank you again for your time. Sincerely, Thomas Lee, General Manager

San Dimas, California
Reviewed 1 week ago

Beautiful hotel very close to the beach. We enjoyed the restaurant and bar and the sunset is amazing from the pool/patio. Good location if you don't mind driving to shops and restaurants. Rooms are spacious and very clean.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Z8936HZstephaniem
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Z8936HZstephaniem, We appreciate you taking the time to review our resort. It is our goal to provide each guest with a great experience so we're excited to hear that you enjoyed our restaurant, rooms and sunset views! We hope to welcome you back on your next visit to SoCal. Sincerely, Thomas Lee, General Manager

Gilbert, Arizona
Reviewed 1 week ago

We had a great trip. The only downfall was the beach directly in front of the hotel was super rocky! Our kids enjoyed the pool. The view from the balcony in our room was amazing as well. All staff members we came in contact with were great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gabeh927
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear gabeh927, Thank you for the 5-star review! We are glad that you were able to enjoy our pool and ocean views. We hope that you choose to visit us again soon. Sincerely, Thomas Lee, General Manager

Reviewed 1 week ago

I originally booked this "resort" for a six day stay, but left disappointed after the first night and moved to the nearby Park Hyatt Aviara (which was excellent and barely more expensive). I was looking for a luxury property and only booked the Cape Rey because it was closer to the beach and was listed online as a four-star property....

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Helpful?
Thank Jennifer H
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Jennifer H, We appreciate your feedback on our resort. However, we wish that we you had a better experience during your stay. It is our goal to ensure each guest finds value in our oceanfront location, on-site restaurant, spa and amenities. We respect your decision to switch properties and hope that you and your family had a great vacation....

Reviewed 1 week ago via mobile

What a super Hilton product! Right on Pacific Coast Highway, great in-house restaurant, lovely spa! The staff were wonderful, accomodating, and made every effort to ensure a comfortable stay. The facilities are well cared for & expansive. I don't believe you could find a nicer place to stay literally steps from the beach & a short drive into Carlsbad Village,...

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Helpful?
Thank Kimberly O
CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Kimberly O, Thank you for choosing Cape Rey for your recent trip to San Diego. It sounds like you had a great time. We appreciate all positive feedback on our resort and are glad to hear that you enjoyed our restaurant, spa, staff and location. We truly hope you choose to visit us again. Sincerely, Thomas Lee, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 

Additional Information about Cape Rey Carlsbad, a Hilton Resort

Address: 1 Ponto Road, Carlsbad, CA 92011-4620 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Region: United States > California > Carlsbad
Price Range: $302 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cape Rey Carlsbad, a Hilton Resort 4.5*
Number of rooms: 215
Reservation Options:
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Hotel Style:
#2 Business Hotel in Carlsbad
#3 Spa Hotel in Carlsbad
#5 Romantic Hotel in Carlsbad
#6 On the Beach Hotel in Carlsbad
#8 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Cape Rey Carlsbad, a Hilton Resort staff and other travellers.
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Humble
27 days ago
Cedar Rapids, Iowa
Chicago, Illinois
over a year ago

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Questions? Get answers from Cape Rey Carlsbad, a Hilton Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor pool/ocean view is nice.”
 of 5 bubbles tatiaj_13, 20 Mar 2017 | Read review
“Choose a room facing the pool or ocean on the 3rd floor”
 of 5 bubbles ondreyl, 15 Mar 2017 | Read review
“I love the pool view rooms because of the view but I don't know about the rest of the rooms it is a quiet place any ways.”
 of 5 bubbles 167marvinh, 1 Mar 2017 | Read review
“Get an overview room! It's the best!”
 of 5 bubbles robertaY6502FT, 17 Feb 2017 | Read review
“We enjoyed the restaurant. Didn't stay in the hotel this time.”
 of 5 bubbles porterrebecca, 2 Feb 2017 | Read review
5 of 5