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Cape Rey Carlsbad, a Hilton Resort

1,472 reviews
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Traveller (336)
Room & Suite (262)
Pool & Beach (96)
Overview
  • Excellent65%
  • Very good22%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“across the street”(209 reviews)
“ocean view”(105 reviews)
Free Wifi
Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Cape Rey Carlsbad, a Hilton Resort
Special Offer: Double Points, Every Stay
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,472)Write a Review
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Show reviews that mention
All reviewsacross the streetchandlers restaurantocean viewbeautiful hotelpool areafire pitself parkingresort feean upgradesan diegoshuttle servicebeach accessnice poolshort drivesouthern californiafamily vacationlego land
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131 - 135 of 1,439 reviews
Reviewed 1 August 2017

Kind of disappointed in this Hilton. First we could not get towels for 2 nights of our stay. Three adults need more than 1 towel to shower ( Left a tip every day) Called down to front desk, still no towels. One evening returned to...More

1  Thank Duane C
Response from CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton ResortResponded 3 August 2017

Dear Duane C, Thank you for the feedback on our resort. We are sorry for all of the issues you had during your stay. Please know that we are actively reviewing our housekeeping procedures to ensure a better experience for every guest. Feel free to...More

Reviewed 31 July 2017

My third time at this property and each time it gets better and better. The location to the beach and surf is unsurpassed in the area and views from he ocean view rooms are great. Make sure to have the tune poke appetizer and the...More

Thank frstclsstrvlr
Response from CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton ResortResponded 1 August 2017

Dear frstclsstrvlr, We appreciate the repeat visits and are glad to hear that your experience gets better and better each time! Our Ahi Poke and Lobster Benedict are definitely guest favorites! We hope you can enjoy some again soon. Thanks again, Thomas Lee, General Manager

Reviewed 31 July 2017

After a great stay in Palm Springs, a lousy one in Temecula, we ended up here to celebrate a great time in the Golden State. We are able to afford this kind of stay every once in awhile so our expectations are different from individuals...More

Thank Mike C
Response from CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton ResortResponded 1 August 2017

Dear Mike C, Thank you for choosing Cape Rey for your celebration in the Golden State! We are glad that you felt our staff was "out-of-this-world accommodating" - we will definitely share this review with our valet team. We look forward to welcoming you back...More

Reviewed 29 July 2017

Stay at Cape Rey in Carlsbad, CA to celebrate my one year old grandsons' birthday. Received the best reception ever with Rebekah. She was able to accommodate us with an early check-in and provided me with all the resort amenities. Excellent service and very professional....More

Thank Rodolfo W
Response from CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton ResortResponded 31 July 2017

Dear Rodolfo W, We hope your grandson had a great birthday! Thank you for choosing Cape Rey for your celebration. We are glad to hear that you had a great experience and appreciate all the kind words about our team - we will be sure...More

Reviewed 28 July 2017

We stayed for 2 nights over a holiday weekend. Our room was clean and comfortable but this is NOT a four star hotel per AAA. They charge an extremely high price because you can see the ocean but our balcony overlooked a four lane highway...More

Thank GFFoodWineLover
Response from CapeRey_Carlsbad, General Manager at Cape Rey Carlsbad, a Hilton ResortResponded 31 July 2017

Dear GFFoodWineLover, Thank you for taking the time to review our resort. We appreciate the feedback though we wish you had a better experience during your stay. It is our hope that every guest finds value in our location and on-property amenities. Being family-friendly, we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Spa
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Beachfront
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Spa
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$189 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Carlsbad
#4 Spa Hotel in Carlsbad
#5 Romantic Hotel in Carlsbad
#7 On the Beach Hotel in Carlsbad
#8 Family Hotel in Carlsbad
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$189 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Carlsbad
#4 Spa Hotel in Carlsbad
#5 Romantic Hotel in Carlsbad
#7 On the Beach Hotel in Carlsbad
#8 Family Hotel in Carlsbad
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (336)
Room & Suite (262)
Pool & Beach (96)
Dining (59)
Hotel & Grounds (315)
Business Centre & Event Rooms (12)
Bathroom (9)
Family and Play Areas (1)
Questions & Answers
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Sarah R
1 August 2017|
AnswerShow all 5 answers
Response from JOSEPIENKNAGURA | Reviewed this property |
Yes
0
Votes
emluvspink
27 May 2017|
Answer
Response from Kate B | Reviewed this property |
I think the hours were 7 am to 10 pm, if im not mistaken. The pool was refreshing, not super warm, but probably heated a bit. They had towels and some floaties for kids.
0
Votes
Room Tips
"Ocean view"
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"Rooms facing the pool area are the noisiest, of course... One central elevator means long walks to room if..."
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"ocean view rooms are great"
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"pick 3rd floor for views and quiet"
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