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Cape Rey Carlsbad, a Hilton Resort

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#11 of 36 Hotels in Carlsbad
Certificate of Excellence
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Cape Rey Carlsbad, a Hilton Resort
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1,155 Reviews from our TripAdvisor Community

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There are newer reviews for Cape Rey Carlsbad, a Hilton Resort
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Showing 1,130: English reviews
Malibu
Reviewed 16 February 2016

We enjoyed the hotel grounds and the pool itself -- nothing spectacular, but perfectly decent, clean and comfortable. Frankly comparable to a better Holiday Inn Express, but with a larger outdoor pool and a restaurant. But we were astounded at how over just the course of a mere twelve hours we had so many unpleasant and/or apathetic attitudes from the...

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Helpful?
Thank 100timbo
Carlsbad_Hilton, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Guest, We are sorry that you did not have a positive experience at Cape Rey. This is uncharacteristic of our resort, as we strive to provide high-quality customer service. When we hear that we were unable to exceed guest expectations, it is our desire to find out as much as possible to remedy the situation. It would mean a...

Studio City, United States
Reviewed 16 February 2016

we were turned away for dinner because we did not have a reservation. If you would like to eat dinner at the hotel restaurant you need to make a dinner reservation or you may be turned away and end up eating outside by the pool or ordering room service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank David F
Carlsbad_Hilton, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts and observations about your recent stay at Cape Rey. We appreciate you bringing this concerns to our attention. We experienced high volume during President weekend and Valentine’s Day, we try our best to accommodate all guests. We are happy to know that you were able to have a...

Encinitas, California
Reviewed 11 February 2016

We held our annual company dinner at the Cape Rey and they knocked it out of the park! Everyone that helped with both the planning and the event itself was knowledgeable and professional. The food was amazing, the wait staff was terrific, and Robin, Amanda, and the rest of the Events Team made sure that everything far exceeded our expectations....

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1Thank Kathleen N
Cambridge, United Kingdom
Reviewed 11 February 2016

We had a week in the hotel for an internal company meeting. All of which worked well. Any issues we had were quickly resolved, Brian from IT was particularly helpful. The in house catering for the meeting was good, not the normal run of the mill stuff. Eating on the terrace in the evening in January was very pleasant for...

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1Thank Tony D
Carlsbad, California
Reviewed 9 February 2016

Our company had a 2 day meeting at Cape Rey and the overall quality was top notch. The staff was great and very accommodating to last minute changes and requests, the food was excellent and the property was beautiful. The whole experience was low stress because everything went smoothly. I didn't personally stay at the hotel but I heard only...

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1Thank Debbielc21
Reviewed 9 February 2016

We personally had their CEO, Renato A help us with getting our room with a great ocean view. He was awesome and very accommodating! His attention to detail is awesome! I highly recommend this property for business or casual stay. The location is centrally located in Carlsbad and right across from the beach. Beautiful property and great accommodations.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank tylers673
Pennsylvania
Reviewed 8 February 2016

The food at Chandler's was wonderful, the spa was wonderful, the location by the beach is perfect, and the service is the very best. Robin Naluai is the most professional director I have ever met! Wow.

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1Thank MariellaPennsylvania
Carlsbad_Hilton, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear MariellaPennsylvania, Thank you for your recent review. We are thrilled you were able to take advantage of our beautiful beachfront location, Chandler's and our Ocean Crest Spa! We are all very proud to have Robin on our team and we will be sure to recognize her on behalf of your review. We look forward to having you visit us...

Cape Coral, Florida
Reviewed 7 February 2016

This is the third year in a row that my husband and I have stayed at this wonderful hotel. The staff is extremely professional, warm and welcoming. The hotel itself is immaculate and you will always see staff doing something! Chandler's Restaurant and Bar is top quality, and everything you could want is right in the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Joan4222
Carlsbad_Hilton, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Joan4222, Thank you for your wonderful review. We are thrilled hear you and your husband have made our resort a tradition to visit each year. We can't wait to welcome you back next year!

San Marcos, California
Reviewed 1 February 2016

Beautiful hotel, white water ocean views! Great spa...Debbie gives an amazing facial!! The hotel surprised us with Sparkling Wine and treats in our room. We stayed in one of the "Ocean view, King, Suites" so grand, well decorated and a ten million dollar view! You can hear the waves crashing...loved it!

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Laura S
Carlsbad_Hilton, General Manager at Cape Rey Carlsbad, a Hilton Resort, responded to this review

Dear Laura S, Thank you for your recent review. Congratulations on your 30th anniversary we are pleased to hear that you choose to spend your special anniversary with us at Cape Rey! We hope to welcome you back very soon.

Carlsbad, United States
Reviewed 29 January 2016

I can't say enough. We're frequent worldwide travelers with an incident at our local home that put us at Cape Rey for two weeks with our 4 children. Everything about the stay was perfect. The level of professionalism and customer focus is just stunning.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Brian N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Nestled along the sunny Pacific Coast in Northern San Diego and only 150 steps to the surf, Cape Rey is the adventurous choice for the California traveler who seeks something different and unique. With spectacular views of picturesque South Carlsbad beaches, the resort sits atop the crest of a series of gently rolling berms - a crest we like to call the Cape! At the Cape you are just minutes from LEGOLAND(R)California and the historic Del Mar Race Track, or a short coastal drive to SeaWorld, the San Diego Zoo or Safari Park, famous regional wineries, and award-winning craft breweries. For the adventurous types we outfit you for local deep-sea fishing, sailboat cruises, horseback riding, paddle boarding, snorkeling, surfing lessons, and kayak explorations. Foodies enjoy dining on-property at Chandler's, where you'll find familiar favorites prepared with a twist. For connecting rejuvenation with mind, body and soul, we offer one of the top 5 Hotel Spas in the U.S. By Travel & Escape, the Ocean Crest Spa. And with an array of excursion locales and onsite amenities, there's always something to do, see or eat at the Cape. ... more   less 

Additional Information about Cape Rey Carlsbad, a Hilton Resort

Address: 1 Ponto Road, Carlsbad, CA 92011 (Formerly Hilton Carlsbad Oceanfront Resort & Spa)
Region: United States > California > Carlsbad
Price Range: $260 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cape Rey Carlsbad, a Hilton Resort 4.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, TripOnline SA, Priceline and Jetsetter so you can book your Cape Rey Carlsbad, a Hilton Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Business Hotel in Carlsbad
#3 Spa Hotel in Carlsbad
#5 Romantic Hotel in Carlsbad
#7 On the Beach Hotel in Carlsbad
#8 Family Hotel in Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Cape Rey Carlsbad, a Hilton Resort staff and other travellers.
16 questions
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Questions? Get answers from Cape Rey Carlsbad, a Hilton Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have completely no view at all. Make sure you ask if view is important to you.”
 of 5 bubbles AJLui101, 17 Jan 2017 | Read review
“Ask for an Ocean view room.”
 of 5 bubbles SFGirl13, 16 Jan 2017 | Read review
“Ocean View”
 of 5 bubbles DanielleA67, 21 Dec 2016 | Read review
“Select an ocean view if possible!”
 of 5 bubbles garyt987, 20 Dec 2016 | Read review
“West facing rooms have a great view of the ocean and sunsets.”
 of 5 bubbles higginsbizwiz, 15 Dec 2016 | Read review
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